hello there my name is Richard McMunn
from the interview training company past
my interview comm and in this tutorial
I'm gonna teach you how to pass a
pharmacy assistant interview so if you
have one coming up I promise you the
questions and answers that I'm gonna
provide you with will make a big
difference to your preparation so please
do watch it from beginning to end now
before I get into those pharmacy
assistant questions and answers very
warm welcome to this tutorial my name is
Richard McMunn that's me there in the
center I'll be helping people over the
last 20 years or so to pass their
interviews and I do that by giving you
unique high scoring answers to the
likely interview questions that will be
asked now before I get into those please
do subscribe to the channel by clicking
the red button below the video and that
way you're not gonna miss out and also I
would very much appreciate it if you
gave the video a like thank you very
much okay let's get straight into those
pharmacy assistant interview questions
and answers so question number one of
your pharmacy assistant interview tell
me about yourself and why you want to
become a pharmacy assistant pretty much
guaranteed to be the first question of
this particular interview here's my high
scoring answer I want to become a
pharmacy assistant because I have a
genuine interest in people's health and
I also want to learn about different
medicines and medical prescriptions I am
someone who prefers to work in a
customer-facing role whereby attention
to detail and accuracy are really
important furthermore because the
industry is growing due to the aging
population plus the fact that people are
taking more of an interest in their
health this means I will always be
learning within the role of a pharmacy
assistant I am the type of person who
wants to continually learn grow and
develop and having researched the role
it is a strong match for my future
career aspirations so to summarize the
role of a pharmacy assistant is
something I want to do for the long term
because I not only get to make a
difference to people's lives but I also
get to continually learn and develop
whilst working with other people as part
of the pharmacy pharmacy team so that
response demonstrates that you
really thought about why you want to
become a pharmacy assistant and it tells
them something about you what you're
like as a person so if they're thinking
about hiring you then you're coming
across as a strong candidate next
question we assume you've read the Job
Description for pharmacy assistant which
skills and attributes are needed to
perform the role of pharmacy assistant
to the required standard so the question
is assessing whether you know the skills
and qualities that are needed to become
a competent pharmacy assistant and
here's my suggested answer yes I studied
both the job description and the person
specification prior to attending the
interview and the key skills and
attributes needed include attention to
detail and accuracy now you need these
attributes because you could not make
mistakes as a pharmacy assistant
especially whilst giving advice or
prescribing medicines and prescriptions
you also have a duty of care toward your
customers and patients so it's vital
everything you do is concise and
accurate you also need to be a solid
communicator because you need to pass on
information to the pharmacist and also
write down accurate notes and records
whilst in the role now in addition to
these you need to have brilliant
customer service skills be able to deal
with customer complaints and also follow
strict rules and procedures at all times
as I say I have studied the job
description in detail and I feel the
quality skills and attributes I
currently possess are a perfect match
for this role so that's another solid
answer which will help you pass your
pharmacy assistant interview next
question why do you want to work for our
company as a pharmacy assistant over our
competitors here's my suggested answer
it's a good question and one that I
considered carefully during my
preparation for this interview the
simple and honest answer is due to the
fact that you have a good reputation
within the community and you've also
been growing as an organization over the
last few years now this tells me you not
only look after your patients and
customers but you also provide a great
level of service finally having
personally used this pharmacy before in
the past the customer service superfast
service and the competent advice I
received makes you even more attractive
to work for
as a pharmacy assistant and that answer
demonstrates that you've really thought
about the reason why you want to work
for their company now I'm going to come
on to another answer in a second but if
you'd like to download the full set of
pharmacy interview questions and answers
please do click that link that's
appeared right there in the top right
hand corner of this video and it will
take you through to my website where you
can get a full copy of the pharmacy
interview questions and answers let's
have a look at another one as a pharmacy
assistant you will need to follow strict
rules and procedures describe a
situation you were in at work when you
already followed rules or procedures
here's my sample answer what I've done
with this I've been quite clever with
the response because I've also
demonstrated that I can not only follow
rules and procedures but I can also deal
with customer complaints which is all
part and parcel of the pharmacy
assistant role here we go in a previous
role I was working as a customer service
representative and I was often required
to follow rules and procedures one
particular situation comes to mind
irrespective dealing with a customer
complaint now a customer made a serious
complaint in relation to how they have
been treated by another member of staff
and it was my responsibility to deal
with the complaint whilst following
strict company guidelines and procedures
as soon as the complaint came in over
the telephone
I quickly uploaded the company
complaints procedure on my computer
screen and started to follow it to the
letter whilst communicating with the
customer it was really important that I
not only followed the customer
complaints procedure but that I also
demonstrated empathy and utilized
effective interpersonal skills to ensure
the customer felt valued listened to and
above all appreciated now I managed to
deal with a complaint in a fast and
efficient manner whilst following the
steps indicated within the
organization's complaints policy rules
and procedures are there to not only
protect the customers but to also
protect the organization too I fully
understand and appreciate how important
they are whilst working as a pharmacy
assistant and I can be relied upon to
follow them at all times that is a
comprehensive in-depth answer to that
question now if you'd like to download
that and other pharmacy interview
questions and answers please click the
link below the video right there and it
will take you to my website pass my
interview comm where you can download
the
set of those and and I promise you they
will make a significant difference to
your pharmacy assistant interview
preparation I hope you've enjoyed that
tutorial thank you very much for
watching and I wish you all the best in
your pursuit of passing your interview
thank you very much