Yes
No we're open
We've been open since last week
Do you have ID?
Hello
We are the EDD
uh the workforce services branch
uh before we do that just a moment
and I'll have your ID real quick because
we do need to record it. Okay?
Put down your phone number and then your last four digit
of your social security number
and whats the purpose of this visit?
Yeah
So you want to be assisted in terms of the
the unemployment right?
uh unfortunately it seems like the unemployment
Office is not open to the public
So the only way to contact them would be
either by phone or by email for doing that one
You can try to use ours
which is like right this way
The phone number will be exactly the same phone number that you have been calling
Which is that 1-800-300-5616
However though
for that one you don't
It's not like
where you
every time when you pick it up
Somebody is set on hold
Line is busy please call back later
You'll hang up
and then you need to redial the number with that one
That one every time
Once you pick up somebody saying it's not
Then you just hang up and then you pick it up again
Some people are able to reach them
using our phone number
uh
using our phone booth for doing that one
uhhhhhhhhh so
If you want to
you can
you can try it for doing that one
or the 1-800-300-5616
uh it is open 7 days a week
from 8am to 8pm
What happens that we have been observing
They say people
have a little bit better chances
who call them
during the weekends
Some people they have been saying like earlier in the morning
which is like around 8 to 10
and then some people will say like calling after 4pm
which is like kinda
makes sense
you want to be uh
avoid the uh the peak hours for doing that one
and...
you might be able to reach them for doing that one
uh
I mean like you
I mean like it will be
You'll still need to be
go through the uh....
pick up
hang up
pick up
hang up
like repeat
repeat with dialing with that one
uh but........
You
You maybe have a chances for
for doing that one
because I don't know how
uh how many people is calling
calling that number
So I cannot give you that guarantee like
you are guaranteed to somebody to pick up
Eventually
we'll get somebody to pick up the phone and answer it
Okay?
Hour
or usually some have a little bit longer so
Usually depends like on how busy they are