Hi, there. My name is Emma, and in today's video, we are going to learn some more telephone
English. So if you haven't checked out my video on telephone English already, please
do before you watch this video because this video is covering the end of a conversation.
I've made one video that covers the beginning. So first, watch the beginning. And once you
finish watching, come and watch this video. Okay. So let's get started. I have my telephone
here. Let's finish this phone conversation.
So I want to ask you -- pick up your phone, everyone. "Would you like to leave a message?
Okay. So repeat after me. "Would you like to leave a message?" Good. If someone asks
you this on the phone, you can respond by saying, "Yes. Can you tell Emma that I called?"
"Can you tell Peter that -- and you can say your name here -- that Henry called -- that
Abigail called?" So your name goes here. The person you have the message for goes here.
So this is the person that you have the message for. So if you were calling me, Emma, and
you didn't get a hold of me, you want me to call you back. Maybe you talked to my mom,
and my mom says, "Oh, would you like to leave a message?" You say, "Yes. Can you tell Emma
that -- your name -- called?" Or, "Yes, can you tell Emma to call me tonight?" "Can you
tell Emma to call me later?" Okay. So let's try this. I want you to say either this or
this. All right? So everybody -- oops. Sorry. Pick up your phone. Pretend you're talking
to me. "Would you like to leave a message?" Now, you say --
or --. Okay. Good. Well done. All right.
The next thing I want to do, if I'm calling someone and leaving a message, after I say
my name and I say, "Can you tell So and So that Emma called", I want to leave a phone
number. So I can say something like, "He/She can reach me at 555-5555." There might have
been an extra five there. I don't know. This isn't my number, so don't try to call it.
This is an example. "She can reach me at this number." Okay?
All right. So after you give your number, maybe the person isn't ready. Maybe they don't
have a pen and paper, and they haven't written -- they can't write this down yet. So if they
need a pen and paper, they'll say, "Hold on. Let me grab a pen and paper." Okay? So let's
say this together to practice. "Hold on. Let me grab a pen and paper." Meaning, "Give me
a moment. I want to write this down."
All right. So I'm now going to say this. I want you to say this. Just to practice. "Yes.
Can you tell Frank that I called? Frank can reach me at 555-5555." Okay? Now, you say
--. Good. With these expressions, it's very important to practice. And you'll feel more
confident if you actually pretend to be on the phone. Don't ask me why, but when you
practice to do these things, you actually will feel more confident when you do them.
Okay. So then, what would happen is if I didn't have a pen and paper at the beginning and
I said, "Hold on. Let me grab a pen and paper", now, I have my pen and paper. I'm now ready
to take the message. So I can say, "Okay. What's your number again?" So if the first
time I didn't hear it, I wasn't prepared, I can say, "Okay. What's your number again?"
So repeat after me. "Okay. What's your number again?" Great.
So now, we are going to finish the phone conversation. Okay. So the person who just wrote down your
number and wrote down your name -- the person who took the message will now say, "Great!
I'll let her/I'll let him/I'll let Emma/I'll let Peter know you called." Okay? That's one
thing you can say. You can also say, "I'll pass on the message." "Okay. I'll pass on
the message." So you have a choice between this or this. So let's try that. I want you
to say this, okay? Great. Okay. Good.
So after this -- or actually, sometimes -- maybe you don't want to leave a message. Maybe you
just want to try to call back later. Okay. So if somebody asks you, "Would you like to
leave a message", and you don't want to leave a message, you can say, "No. That's okay.
I'll try again later." Okay? So let me ask you if you'd like to leave a message, and
you say this. "Would you like to leave a message?" Perfect. All right.
So this is almost the end of the call. Now, we just have to thank the person and say goodbye.
So you can say -- if you're -- you can either say, "Okay. Take care. Bye." Or you can also
say, "thank you. Goodbye." Very simple. So choose one of these. "Okay. Take care. Bye."
" Thank you. Goodbye." The second one is a little bit more formal. All right. Wonderful.
So you can now hang up your phone. Not "hang out", "hang up". Okay? So I would like to
invite you to practice these words by visiting our website at www.engvid.com. There, you
can do a quiz. You can do -- well, where you can really practice these different expressions.
So until next time, take care, and I will see you later.