Hello Bosses!
If you are an aspiring or newbie Virtual Assistant or Social Media Manager,
and you are asking,
"How can my client share their social media accounts with me
so that I can manage it as their Social Media Manager or General Virtual Assistant?",
then I think this video can help you.
I am going to share with you three ways on how clients can give access to their social media accounts
to their VA or Social Media Manager in a smooth and secure way.
If you want to learn more about that just, just keep on watching.
The first way that I can suggest on how the client can share their social media accounts to their VA or Social Media Manager
is to use a scheduling tool.
The client should decide which scheduling tool they would use.
After that, once they have decided already, they would have to sign up
if ever they don't have an account yet.
But if they already have one, they must connect the social media platform to the scheduling tool
so that once they give the login details of that scheduling tool to their VA or Social Media Manager, once they log in,
the social media accounts are already connected and the VA or SMM doesn't have to connect it anymore.
And then, from there, once the social media accounts are all connected
and the VA or Social Media Manager logs in to the scheduling tool that the client had set up,
they can already schedule, check the analytics, and respond to messages and comments.
But it depends on the scheduling tool that the client had chosen to use.
Because there are some scheduling tools that
don't have the feature where you can respond to inbox messages or view the analytics.
If you still don't know what is the best scheduling tool,
we prepared a list for you guys to see the free plans that are being offered by different scheduling tools.
These scheduling tools are just the very common and very popular ones.
You will see in this spreadsheet the features in the free plan.
So, if ever your client or you, yourself, have no budget yet for the premium plan of scheduling tools,
then I think this spreadsheet is really helpful for you to decide which scheduling tool is best for your business.
So, I would highly suggest that you click this link below
to message us to ask for the free spreadsheet with the list of content scheduling tools.
But take note, you have to know this one,
if the client changed their password on Facebook, LinkedIn, or any social media account that is connected to the scheduling tool,
all your scheduled posts in the scheduling tool will not be published.
It will get disconnected.
This happened to me a couple of times.
I am doing the scheduling thing on their scheduling tool,
and the client changed the password that night,
the content that I have scheduled was not published.
The next morning, I got scolded because our scheduled post was not published.
I checked it inside and yes, it was not published.
And I was wondering why.
Why?
Why was it not published?
I found out that it got disconnected from the social media account.
So, when I tried to reconnect it,
I noticed that he has changed his password.
So, I told him,
"I already know why our post did not get posted. It's because it got disconnected as you have changed your password. Am I correct?"
"Because I saw this."
Then, I took a screenshot of it.
Then I told him, "You changed your password last night. That is the reason why."
So, lesson learned.
Every time the client would change their password,
they have to inform you so that you can reconnect it again
or the client must reconnect the scheduling tool to the social media account in which he or she has changed the password in.
The second way how you can have access to the social media accounts of your client
is to ask them to assign you a page role directly on the social media platform.
For example, on Facebook page, they can assign roles there.
There is an admin role, moderator role, analyst role, advertiser role, and editor role.
The client can assign you a role based on your tasks.
Let's say you have a manager role, they can add you as an admin.
But that is for Facebook page, that is not available on personal Facebook accounts.
You can also assign roles on Facebook groups.
These are the social media platforms where you can assign roles.
Facebook page.
Facebook group.
Brand or Business account YouTube channel.
And then, LinkedIn page.
These are the platforms I know you can assign roles.
And this is the list of platforms where you cannot assign roles.
They don't have a feature yet wherein you can assign a role to a user.
For example, Instagram.
You can't assign an admin role on Instagram.
And this is the list of platforms where you can assign roles.
Your client can add you as an admin on these platforms then you can view the analytics or respond to messages.
But then again, it depends on the role that they are giving to you.
For example, you are just an advertiser.
There are parts that you cannot view nor access on the page.
Maybe you are asking,
"So now, Sui, what if my client wants me to handle their Instagram account? But there is no feature available to assign roles.
What are we going to do? How can the client share his or her Instagram account log-in details?"
What you can do or what I can suggest,
since this is what my client use and this is how I also share my passwords to my team,
I am using a LastPass account.
LastPass is a password manager.
That means all my passwords are stored there and I can share it to my team or to my clients
through just sharing via email.
I am going to create a different video tutorial for LastPass.
But I am going to share with you what happens if you are going to use LastPass.
So, when you are going to use LastPass,
the two of you must have a LastPass account, you as the VA or Social Media Manager and your client.
He or she must have an account as well.
Then, you would need to download the LastPass Google Chrome extension.
That is the browser that I always use, Google browser.
I use Google extension.
But I think it is also available in Mozilla Firefox.
And I am not sure if it is available in Safari, but maybe.
Maybe.
I was just not able to try since I always use Google.
And then, if you are going to share your password or if the client would share their password to you,
for example, Instagram,
the client would share the password through LastPass.
They can share it to me.
I have to accept it, the password that they shared.
And when I log in, I will not be able to see the password itself.
But still, I will be able to log in.
So, it is really very safe.
This is not sponsored by LastPass.
I have just really used it since then, as I have known its purpose.
It is very nice
especially for me who is really forgetful when it comes to passwords.
All my clients' passwords are saved there, even the social media accounts of my own business.
And not just that.
It is also a vault pass.
In a vault pass, you can save your credit card details and your debit card details.
So, when you are going to pay something online,
especially I am always doing online payment for all of my purchases,
I can just easily get all the details from my LastPass.
It automatically fills out the form.
It has been really easy.
That is also what my clients use to share their credit card details to me.
My clients are entrusting me their credit cards because I am the one who's paying,
let's say, I said to her or him,
"Hey, I think it is really better to upgrade our Mailchimp account because t is full already."
They just provide the credit card details through LastPass and I am the one who is processing the payment.
So, I process the subscription or I do the payment processing directly
through the credit card information that they provided through LastPass.
So, it is very easy to use and very convenient.
It is also very safe, even just for free.
I am using just the free version for my LastPass account.
I think it is really, very helpful
especially if you are a Virtual Assistant
and if you are managing a lot of clients,
it is easier for you to exchange login details and login credentials
to access their accounts without you knowing the real password.
I am going to create a step-by-step tutorial on how to use LastPass
so that you could better understand what I am talking about.
Because I think it is more clear if there is an on-screen tutorial.
So, that is that.
Those are my experiences on how to have access to the social media accounts of my clients.
And if you have any other ways that I have not mentioned on how to access the client's account,
please feel free to comment it below
so that there is additional information for me.
So, yeah.
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So, yeah.
I hope to see you guys on my next one.
Bye!