"Call Brian"
"Calling Brian"
So you just saw me make a phone call here in 2019 through actually this was
the Lenovo Smart Display but you can also do it through the Google Home Hub I
could use my Google Home Mini and any really Google Home or Google Assistant-enabled device
so if you want to know how to do that here in the next ten minutes
stick with me let's get going over time what I'll tell you is that it's become
less and less complicated but there are more places for settings to kind of
trick you trip you up here in your Google Home application so that's what
we're going to be in today the Google Home application now I'm using an iPhone
if you have an Android phone this becomes a little bit easier some of
these steps you will not have to follow but for now let's go ahead and go into
the Google Home application now what I'm going to say is that in your initial
setup process if you've already turned on personal results then you're a long
ways down this path but sometimes when people have turned on personal results
enabled voice calling they're still struggling with naming someone and going
ahead and making a phone call so let's go through a few of the settings that
will help you get there now before we go too far into the demo here I did want to
stop for a second and talk about what you need and where you need to be so you
do need to be in the US Canada or the UK to still still in 2019 right now to make
phone calls now that list can always change and you can always find that on
Google support page now what I'll say is that US and Canada people can make calls
through their Google Home or Google Assistant enabled devices to us in
Canada if you're in Alaska or Hawaii sorry you're out of luck but also from
the UK they can make calls to the UK but you cannot make from the UK to Canada in
the US or from the US and Canada to the UK so there are some restrictions on
calling and there are lots of countries that still do not have this feature
nonetheless if you'd like you could try a whole house VPN service
and you know I've been playing with a couple here and not having a lot of
success in terms of whole house services but over time I think I will get this
hammered out and then there'll be a new video here on the channel for those of
you in different countries so the other thing you need to make sure of is that
your firmware is up to date at least you have to have one point 36.1.141215
so you'll find that in the device settings which we're going to go
into here in a second as we get into the setup process the first thing I'm going
to tell you to make sure is a couple of settings personal results needs to be
turned on and you need to voice match now if you have multiple people in your
home and you want to be able to access you know their different contacts you're
going to have to do this in multiple accounts and they're going to have to be
voice matched in each case so what we're going to do today is do the process for
one person but what I want to make sure here and I just went into my device
settings and up in the top right I hit the gear you have a linked account list
here and I'm hiding mine but you need to make sure that your account is listed
here as a linked account and once you do that then we can go ahead and make sure
that that account is voice match to the device so now back in the home screen
I'm going to go over to the account button and up at the top again I'm
blanking out my account but that account is the one if you are the owner of that
account you want that to be on the device so it needs to be on that linked
device and you need it showing up up here at the top while you're doing this
process so now I'm going to scroll down and go to more settings and this is our
basic this is our full setting screens more or less for all of our devices here
and really the the Google assistant in general so I'm just going to go down
inside of the assistant menu here and you can see voice match now voice match
here it's basically for me I've already set it up on all of
devices so I don't mean to worry about this but it is showing me all the
different devices that my personal voice match is set up on now if I was
struggling to get the voice assistant to understand me right here teach my
assistant my voice again I can go ahead I can tap on that and it will retrain
it'll do the whole process again so if you're just struggling with your Google
home or your smart display device if you're just struggling with it
understanding you then this is a good place to come
so once you've retrained your voice or you you've made sure that your device is
listed here then we're we're done basically half of this process now again
back inside the more settings screen and I'm in assistant again and I scroll down
and I need to find my display now this one's called kitchen display we've
already been in there once so I tap into there and now I have a whole new setting
screen for this device but it's related to the assistant settings on this device
you can see personal results right there so we're going to make sure that that is
turned on like it is so that button has to be slid to the right you have to see
the blue there okay that's personal results that means you're able to access
your calendar your contacts all of those things here on the device now another
thing is down here at the bottom the duo video call what you'll see for
most people if you don't have do a video call already set up is a little link
chain and I'm going to show you that a little later on my Google Home Hub so
then once you have these two things the personal results are all set up you're
basically ready but I'm going to show you a couple more things just to make
sure your contacts have been synchronized and this is this is the big
thing for a lot of people especially with an iPhone so now back into that
more setting screen so really we're staying in the same screen here and
we're going to go over to services now from services you're going to see an
option of voice and video calls in here I'm going to show you how to set up both
so when you go into this screen the first time if your contacts have not
been synchronized they are right below video invoice apps you'll actually see
the ability to upload your contacts once you do that your phone will on occasion
upload and synchronize your contacts so you don't need to worry about that once
you've done that but what I'll tell you is you hit that button it starts the
process 10 seconds later you're not going to be able to make calls to people
you want to make calls to so you've got to give it a little time to synchronize
with Google services once you've done that if you're not seeing that at the
end of this video or towards the end of this video I'm going to give you another
method of basically how to get your contacts uploaded in a manual way to
Google so inside of this screen there's a couple of options you're going to want
to go into inside of mobile calling here you have your own number linked and once
you do that so basically I just went in again and I can add or change the phone
number now as I type in my phone number on my device what happens is you get a
text message and I can go ahead and I can show you how to do this but we don't
need to do it all you do is you type in your phone number and you hit that
verify button up in the top right once you hit that verify button it will send
you a text message and you need only to put that number back in that six digit
number that Google sends you once you've done that every time you make a phone
call it will show up with your phone number another choice for yourself is to
use an unlisted number now what I'll say in general is you probably don't want to
do that but you can tap that button and you will use unlisted so every time you
call it will say basically unknown no number now I did promise I was going to
show you how to connect your Google Duo account so this video does assume you
have a Google Duo account if you don't it's very simple to go get the Google
Duo application and basically you start an account with the same login that
you've used on your Google Account here once you've started that account and you
can connect it to your phone again your same phone number then you come back to
here into the voice and video calls and you just
inside there and what you're going to see is the ability to link so you see
the little chain link you want to link your Google Duo account so you have to
pick your country here and I'm going to go ahead and do that and this is the
same process for setting up your phone number as you as you set up regular
calling here so I'm just going to hit next and it's instantly linked my
account you will likely have an extra step I'd linked my account in the past
so more or less we're ready to make phone calls but some of you may be
struggling and so what I want to do is I want to give a demo here of how to make
these phone calls and then at the end I'm going to give those of you that are
still struggling a couple of more options and opportunities basically to
get your contacts uploaded and synchronized here with Google servers so
we're gonna start with the demo and then we're going to go forward and give some
of those special situations treatment call a contact who do you want to call
Brian sure calling Brian
turning off the mic for this call 9
and make a video call who do you want a video call Alan making a video call to
Alan by the way this device doesn't have a
camera so they won't be able to see you
so for those of you that are still struggling getting your contacts
uploaded there are a couple of other capabilities basically for you to go
ahead and get your contacts synchronized now for those of you with an Android
device you're already using Google contacts so that's not a big deal your
contact should immediately synchronize once you've checked personal results and
voice match you should be good to go now for those of us with an iPhone here's
one of the tricks that I want to give you you can see my Google Assistant
application here and I'm going to go into that and it uses the same account
that I have that I want to use with this account I voice matched that account and
I've turned on personal results for that account now what I can do is I can go
into the settings which is a tap top right and this looks pretty similar this
looks pretty much the same when I go to my assistant settings and I scroll down
what you're going to find though is my iPhone is listed there so these are the
assistant devices now so when I go into that you can see right there contact so
it's pulled over to the right and this will help ensure that your contacts are
getting to Google's servers so that this is a big deal for you now this
we'll get that moved over now one last method for getting your contacts
uploaded if all of this is failing for you starting in your iPhone settings I'm
covering it right now but you're going to tap on where your name is and then
you're going to go into the iCloud settings once in there look at the
contacts section make sure that that little radio button is turned green or
turned on basically that means that your contacts are syncing with the iCloud and
that allows us to go to iCloud comm which is Apple's site that stores all of
your iCloud information you can gain access to it so once you've logged in
there with your same iCloud account you simply click on contacts and here's a
list of your contacts in the cloud so we're going to go down to the gear click
select all and then we're going to export a vCard or export all of your
contacts whatever the setting is today this this will change over time now that
you have that we can go to contacts.google.com and this is what the site
looks like today now I've already imported my contacts but over on the
left hand side of this page there is the option to import and you select that
same file here that you just got from your iCloud and once you do that and you
hit import that's it your contacts are now uploaded and again give it some time
before you try your Google Home so there you have it guys
obviously I've covered a ton here in my twenty nineteen making phone calls video
I hope this says all helped out and if it hasn't of course I'm always happy to
help you guys out as best I can in the comments below
obviously I can't make Google go ahead and give you access to making phone
calls if you're in one of those countries that don't doesn't have that
functionality but for today guys you should be able to if you're in the US UK
or Canada make phone calls whether or not you have an Android or an iPhone
device so thanks for watching everyone here come the links to go ahead and
subscribe to the channel please do that and we'll see you next time