What are you doing here?
Isn't this the first class line?
This is first class.
Not fat class.
Why don't you mind your own business, lady?
I was minding my own business till you got here.
Honey, let's leave the nice girl alone.
Would you prefer to sit next to her?
What does it matter?
As long as we're in first class.
taylor clarkson?!
is that you?!
no! i’m not her...
Well, you must be going to Las Vegas for your concert.
We are going too.
girls!!!
No fans. Privacy, please.
Oh, okay.
See you in Las Vegas.
ian, What was that all about?
It's a flight to Las Vegas.
You know, there's probably celebrities in the first class lot.
Except you didn't buy us first class tickets, you cheapskate.
Honey, everybody gets there at the same time.
You're the one that wants to upgrade.
That's right.
You don't expect me to fly with regular people.
...like her.
Yes, dear.
I'm sure we'll be able to get an upgrade with my points.
I was wondering when you were going to get here.
I don't know any of the travel arrangements to the show.
Don't worry, Taylor.
I have everything covered, including your first class ticket.
But I already bought a regular ticket downstairs.
Why would you do that?
You can't travel under your real name.
Well, I don't know any other way to get through check-in.
Totally Airlines Flight 211...
with nonstop service to Las Vegas
will commence boarding shortly.
starting with first class passengers
and continuing with economy zones one thru six.
Hi, Are you first class passengers?
Not yet.
We're upgrading.
Okay.
You need to wait in the general seating area.
What? But we're first Class.
Come on, honey.
Are you two 1st class passengers?
I have a regular.
Both are first class.
Please wait in the VIP area.
How come they get to fly first and we don't?
Because they have first class tickets, honey.
If you've done your job like you were supposed to...
we'd be flying first instead of them.
Honey, I don't make the upgrade rules, but I'm sure if they have seats,
we'll be in first as well.
Kathy wants to upgrade
to first class using points, but she can't if it's full.
How is she going to make sure there's room for her?
What ticket did you show her?
I got mine downstairs.
You can't use that ticket.
You have to use one of these.
really? what's the difference?
Well, these are in first class, and someone with your stature
can't be seen flying with regular people.
Okay, you're my manager.
I just don't know if I'll ever get used to that.
And most importantly...
you can't fly under your own name.
We don't want people to know who you are.
Okay, I guess.
But who is Mary Smith?
You're Mary Smith, and you're flying to the Taylor Clarkson concert.
Just like everyone else here.
Okay.
I just feel weird flying under a fake name.
Well, that's the way it's done.
I do it for all my celebrity clients.
Did you hear that?
what honey?
That woman is flying under a fake ticket.
That's impossible.
You can't get through the check in with a fake ticket.
Well, that woman figured out a way.
I knew she was shady the minute I laid my eyes on her.
Shady?
She seems perfectly normal to me.
Oh, really?
Did you see her and her fake fans?
It's clearly a setup to get first class seats.
Why would she go through an elaborate scheme just to get a better seat?
And you wonder.
Isn't it obvious?
It's all the free food.
I'm pretty sure it's cheaper over at the runway grill...
than it is to buy a more expensive ticket.
It doesn't matter, because I'm going to have her kicked off this flight.
How are you going to do that?
Just watch and learn.
Hi...Remember me?
I'd like to know if our first class tickets are confirmed yet.
And your last name is...
Oh, Parker.
Kathy and Ian Parker.
I'm sorry, Mrs. parker...
but first class is all filled up.
How about that horrible woman who was hogging the first class line?
She's not in first class, is she?
I don't know who you're talking about,
but as I already told you, everyone's checked in.
What about Mary Smith?
Ma'am, that is none of your concern.
Well, it is my concern because I happen to know that
Mary Smith is flying on a stolen ticket.
Stolen ticket?
What makes you think that?
Well, the airline might not be very clever, but I am.
I'm nice that way.
Well, I don't know about that, but I'll go ahead and report it to security.
All right, then.
I'll be right over there
when you're ready to issue me my first class ticket.
Don't call us.
I'll call you.
Taylor is flying under an alias and Kathy found out.
What will the airline do about it?
Mary Smith, isn't that my fake name?
Oh, don't worry about it.
I'll find out what they want.
Hi, You paged Mary Smith?
Yes, Mary.
I'm going to need to see your I.D..
Oh, you don't need to see my ID.
I'm first class. Wow.
If you're going to be on this plane, I'm going to have to see some I.D..
I'm not Mary.
I'm actually her agent.
Agent?
Are you some sort of travel agent or something?
Travel agent?
No. I do much more than that.
I handle all of Taylor-- Mary's affairs
Well, I'm going to need you to get Ms. mary and her i.d. up here.
Or she's not getting on the plane.
Mary Smith is an assumed name.
Over there is
actually Taylor Clarkson, the big star.
If that's Taylor Clarkson...
then why doesn't she have her own first class ticket?
Because, like I told you, that's an assumed name.
She doesn't have an I.D.
Even an airline gate agent should be able to understand that.
Well, in that case, let me see.
Mary Smith’s first class ticket.
Oh, this is the one she bought for coach.
I have her first class ticket.
It's right here.
Good.
Consider Mary Smith's first class ticket canceled.
What?
What is she supposed to do now?
Well, like you said, she's got an economy ticket in her own name.
Use it.
I can't believe this.
taylor’s Airline ticket Just got canceled.
How is she going to get to her concert in Las Vegas?
Miss Kathy Parker,
please report to gate 23 boarding area.
Oh. Do you have my first class ticket now?
Here you are.
That's what I get for being so nice.
First class all the way to Vegas.
wow...How'd you do that?
Oh, honey, you should know.
All you have to be is charming like me.
Oh, that's great.
I haven't flown in first in quite a while.
You're not in first.
Only I am.
You're economy?
totally Airlines Flight 211 with service to Las Vegas is now boarding first class.
Enjoy your flight.
I'll be in first class.
What are you doing here?
I paid for that seat and the one you're in also.
Stinks for you then.
I got this one with points.
Well, unlike you, I don't hold a grudge.
Neither do I.
I'm nice to everyone.
Where are you going?
I'm going to the ladies room.
Do I have your permission?
why can ian be up here instead of her?
That gives me an idea.
Now boarding group four.
Hello.
Look who it is.
It's Taylor clarkson.
Do you know these two?
Oh, no. No.
My name is Mary.
Excuse me?
Yes, Mrs. Parker.
I found someone else on the flight with a fake ticket.
A fake ticket?
How could she have gotten on a plane?
Probably the same way the other woman tried to get on the plane.
Oh, really?
Well, what seat is she in?
1B, I'm stuck next to her, and she's not even supposed to be here.
Fine. I'll report this to the pilot.
You better.
I would love to have you guys backstage with me.
we would love that!
me too?!
Yes, of course.
Are you Shirley Williams?
Why, yes, I am. What is this about?
I'm sorry.
This is just a precaution, but I'm going to need to see your ID.
my I.D. is gone...
Someone must have taken it.
taken it?
Oh, yeah.
Someone took her I.D.
I'm sorry ma'am.
We've had a problem with stolen tickets.
I'm going to have to ask you to leave the plane.
Leave the plane?
You heard what he said.
This is the worst airline ever.
those are my IDs!
Why would she have your IDs?
I don't know where those came from.
She stole my IDs so I would get kicked off the plane.
She's right.
I'm not taking her off the plane.
I'm kicking you off.
What?
You try to be nice to people and look what happens.
Bye bye.
Come on.
And they're kicking me off the flight.
Why do I have to go?
Because you're my husband.
We're traveling together.
No, I'm going to Las Vegas to catch her show.
Her show?
Why would you do that?
She gave us tickets.
Second row.
and backstage passes.
They're my new friends.
Unlike you.
Kathy got tossed off the flight.
But let's see what happens when
Karen encounters a rapper on her flight!
Hurry up, honey, we don't have all day.
Excuse me,
but this is the first class line,
not for those flying standby.
I'm in the correct line.
Thank you.
She can't possibly be first class.
look at the way she's dressed.
Shhh. She can hear you.
I don't care if she can hear me.
Isn't there a dress code?
Excuse me bro, coming through, coming through.
Oh, oh, hey, there you are.
I wondered when you'd get here.
It's tough holding a spot for you.
You can't just cut.
The line's back here.
I'm not cutting.
She's holding my place.
Is that so?
I don't believe you.
Let me see your tickets.
We're not showing you our tickets.
honey, Let's just worry about our own tickets.
Do you think it's fair that they can just
get away with anything?
Oh, I think it's not your job
to police this line.
Leave that up to the airline employees.
Fine.
That gives me an idea.
Watch our stuff.
Excuse me.
we're not ready for boarding yet.
I'm not worried about boarding.
I just want to make sure that our first class
upgrades went through.
We don't do any upgrades until the paying first class passengers have boarded.
That's not what the other agent said.
She said she had two already blocked off for me.
what's the last name?
Oh, Chesterfield.
Kenneth and Karen.
Chesterfield.
Chesterfield, Chesterfield.
Oh, you're in economy
boarding sequence...
Five.
over there.
Economy?
There has to be some kind of mistake.
Well, in that case,
let me go check with the other gate agent.
That didn't work.
Hey, Shauna.
what's up Alexa?
did you upgrade two passengers?
Ahh, Chesterfield?
Chesterfield?
doesn't ring a bell.
Older couple, green dress,
lots of luggage.
orange hair?
I know who you're talking about.
They want to upgrade with 'points'.
OK, got it.
Gee, I hope they don't get
bumped off this flight.
I wouldn't want to be around if that happened.
And how did it go?
Not so well
OK, so here's your ticket.
We're getting picked up at the gate by the driver
and then we're going straight to the venue.
Listen to them.
they have a car taking them to the venue?
It's more like taking them to court.
I Told you they didn't belong in first class.
You know what?
It's not worth it.
Well, technically, neither do we until we upgrade these economy tickets.
What is taking so long?
This line hasn't even been moving.
Hey.
Oh my gosh, is that him?
Oh, my gosh. Is that Big...
Are you seeing this?
Looks like people are taking pictures of this guy.
Yeah, They can clearly see how out of place he is too.
Ha!
Come on, you guys, it's Big Roy!
(girls screaming)
Honey, you might be reading this wrong.
Big Roy, sign this. I want your autograph.
what's happening?
Who are all these people?
we almost made it through incognito.
No, don't worry about it.
You did fine.
It was unwanted attention.
Oh, now you're blaming me for this?
Girl, There's only one of us making a scene.
[Narrator] Karen's behavior is unreasonable.
What will the flight attendants do about it?
Finally.
these two cut in front of me trying to get into first class.
I'm sorry, sir,
but the economy line is over there.
You're going to have to switch lines.
Oh, here's my ticket.
I apologize for my mistake sir.
you are in the right line.
You can proceed down the gateway and board your flight.
Do you guys have any other first class tickets I can buy?
Let me double check what's available.
What does he think he's doing?
I don't know.
I don't see any one else with them.
Oh, yes.
We have two more seats available.
Great.
I'll take them.
great.
He's bluffing.
He can't afford those.
Those are $2,500 a piece.
I guess I'm going to have to sell more concert tickets.
(laughter)
Tickets, please.
We were hoping to upgrade to first class.
Oh, I'm sorry, but the gentleman ahead of you
actually purchased the last two first class tickets.
You're going to have to travel economy.
Oh, I can't believe this.
Enjoy your flight.
Tickets?
Two...
for economy.
I'm sorry,
these tickets are no longer valid.
Oh, are they first class now?
Not exactly.
these tickets have been canceled in our system.
sorry, we're oversold and these seats are already checked in.
What?!
you're not flying today.
[Narrator] Because of her actions,
Karen not only lost her first class upgrade,
but her spot on the flight completely.
Remember, when you judge others,
others may judge you negatively for it.