(Must Have Shopify Apps) In this video I'm going to show you the must-have Shopify apps for any type of Shopify store in
2020 so you can get the most out of your traffic coming to your store and also you can get the best conversions
Possible for your store for your niche and you can dominate your competition just by adding some apps onto your store
Let's find out. Hey, it's Raphael Cintron here
I teach people just like you had a scale and automate their Shopify stores in this particular video by the end
You will know all the Shopify apps that you need to add to your store to increase efficiency
Automate your business and obviously scale it up to most revenue possible
Also, I want to remind you that I'm giving away a fully built Shopify store for you to start getting conversions and sales
Starting today. All you have to do to be part of this giveaway is comment automate automate
We teach people how to automate their Shopify business subscribe hit that notification bell and that like button and I will pick
somebody and a quick important note if you want to work directly with me and my team to scale up and automate your
Shopify business your Shopify store to the next level in
2020 and beyond make sure to schedule a strategy session with the link in the description
The details will be at the end of the video
so watch until the end if you are interested now, here we are in the Apps section of
One of my Shopify stores and here we have a lot of apps built in but I'm not necessarily going to touch with this video
in this video we're going to focus on the
Must-have apps and the top ones to increase efficiency
The first one for sure is after ship after ship allows you to give your customer
Solution for tracking their packages whenever they want on your store so they can actively go to your store
They will land on a page that says like this track order status
They can just input their tracking number or their order number and track the order exactly
You know when it's coming where it's coming from and everything that has to do with your order. This is super important
I see a lot of people missing the tracking page and not adding any tracking information
To their stores this really one kills conversions and to make sure customer service a lot harder
They have to actively ask you for the tracking information asked you a million times worse my order where's my order?
Where is it coming from and so on when you can just send them a page here?
Here's the tracking page track your order and it looks a lot more professional if you want to compete with
successful brands and big
Multi-million dollar brands you need to have tracking in place the best app to do that is after ship and you can basically just create
A page like I just taught you right there. It is on the Shopify App Store
You can click on it
and then on the after ship app
Go ahead and create the actual tracking page directly from the backend of the app right here where you have your home your shipments
Notifications tracking pages so you can actively create your own tracking page just like the one I showed you
Analytics and also the returns center, which I think it's a really good feature from after ship
It's a different app on the Shopify app store. So it's an actually here after ship return Center
It's a whole different app, but it's very very helpful
So just first get the after ship track and notify and if you want to get the return Center
Then that's just on top. The next must-have app is a reviews app in this case
I've downloaded Luke's photo reviews right here
Which allows you to create reviews just like this one with a little image
And then it also allows you to import from anywhere Amazon Aliexpress or anywhere
We're actually shipping the products through or getting the products from or importing the products
You can just import the reviews straight onto the page and have them there
There's also other apps that you can consider apart from Luke's I have a new one called judge top me product reviews
Which I thought was really cool because you can add a video reviews to the page and I just think it's a great widget
Particularly in this particular app. I think the
layout of the reviews looks a lot better just like this one right here a
Carousel of reviews and allows you to have a judge me verified badge as well
So you can just put that badge whenever wherever you want on your store verified reviews
Let's say you have like 10,000 reviews 10,000 verified reviews. It looks very very legitimate
So I'm not paid by any of these apps to promote them in any sort of way
but I think they're great apps to go either Luc's judge me a li review or there's another one called review ry v iu
Review apps as well as all the other product review apps that are out there
Just make sure that you're putting reviews on your product pages before you even start advertising
Yes, you can get reviews
Once you start getting sales and getting customers
But the important thing is to do it before by importing from the place where you're importing the product you import reviews as well
it's gonna skyrocket your conversions and
Basically make you way more profitable. The next app on the list is SMS bump. This one right here SMS marketing automation
Whatever type of store you have whether it's drop shipping branded your inventory in the u.s. USA
Whatever that is having SMS retargeting for people that don't end up buying from your store is a huge
Return investment and if you are not doing it, then you're really leaving a lot of money on the table
I know a lot of youtubers and coaches talk about this app
But it really does pull through when it comes to getting people to actually buy from your store
I know the owner of SMS bump
I know what they're actively working on on a daily basis and I can tell you the team and them are very efficient and they
Have a great app. They're always constantly updating it
I'm not paid by them in any way, but I definitely recommend the app and what it allows you to do
Is it allows you to send SMS campaigns to people that don't buy for example, just like this one right here
Hey Jane
It seems like it didn't complete your purchase
That I just wanted to let you know that your safety card and the purchase is waiting for you here
Once they leave their phone number on your checkout page
Then you can send them a text like this then you can have a conversation
With them if they don't buy from that link and it can integrate it with multiple apps where you can talk to the actual customer
Another app that I'm going to talk about later is Sun desk where you can actively do customer service through SMS
It's a huge feature amazing and I highly recommend it to anybody with a Shopify store
The next app on our list is an analytics and customer analysis app called lucky orange
Just like this one right here and what this allows you to do
I've been using lucky orange for years at this point
I
recommend it for every single one of my students what it lets you do is it allows you to record your customers ad they as
They visit the site or Add to Cart or check out on the site, whatever it is
it allows you to have the full recording of
That session to then analyze see what things you can fix and the most important thing here is for example
Let's here. We have all the visitors that we have to our page
let's say someone viewed product but didn't actually Add to Cart we can click on that and then analyze the
Recording that person so we can see exactly what they are doing on the page. So in this one in particular
They're clicking on the page here and they're landing on our page and in this case desktop because it's a structure on desktop
It'll tell you if it was mobile or desktop and it says user idle for
1624 seconds, so it seems that this is a weird recording. I'm not sure why he was idle for that long
So let's just click on another one like this one
For example, he added to cart he went to the website and added to cart. So let's look at how that was
Here user is scrolling
scrolling scrolling through the page
Looking at the specs looking at the different description and then seeing our page goes down to the bottom looks at the reviews
In
this case actually that was one of my mistakes where I was testing two different review apps and you can see how
You can tell what when something is going wrong on your site what specifically it is in this case this particular customer
He went down to the page looked at the reviews and then noticed that there were two different apps for reviews
So I was actually using loops and judge me and judge me was completely empty in this case right here like this one
It says customer reviews no reviews yet and then seven reviews in the bottom
So you probably got very confused as to why there were no reviews on the top and a bunch of reviews on the bottom
so you probably just scrolled out and went and exited the page these little things these little technical things or just an
Analysis of your page in general can really help you improve your store improve your conversions and then serve your customers better
Throughout the whole process just by analyzing what they are doing on the page at all times
You can view 10 or 20 of these recordings every single day and see what's happening with your store
Maybe you're not getting any out to carts
Maybe you're not getting any checkouts and sales for you're getting a lot of clicks
Find out why these people are not adding to cart find out what these people are not buying by look at the recordings
So again the analysis and seeing exactly what you are lacking or where you are failing in the buying process
the next app on our list is
klaviyo email marketing
i've been talking about it a little bit here on the channel and I talk about it a lot with my private students is
Using email for your Shopify store to one increase revenue from the people that already bought from your store
repurchases as well as getting your leads or people
I just leave their email for a discount code people have ended their checkout and so on on your store you can get those sales
With a very nice email flow created on klaviyo. Klaviyo. You can just go to club
Yo comp set up your email account there and then you can set up flows
Just like these right here order ship open the ticket on send desk as well
You can send them a flow if they open a ticket a customer support request on another app. Send us
I'm gonna talk about it in just a little bit
Fulfill order start at checkout open the email so you can send it multiple emails and you can really create a massive massive
Flow of emails going out to your customers that they have either maybe abandon checkout on your store so you can set up multiple
reminders of that checkout so they can actually end the purchase people that already purchase so they can buy again or
People that just left their email as a lead or as a discount code pop-up or something on your store so you can then send
Them the reminders to actually end up buying it's a huge app
If you're not using it
You're leaving a lot of money on the table with email and just email in general other apps like Segundo
MailChimp although MailChimp the connection no longer exists to Shopify being an email app is definitely required to win in
2020 and get the most out of your Shopify store
The next app on our list is simplify or upsells in general simplify upsell is a one-click upsell post purchase
so once somebody buys from your store
you can then send them to a page that says hey customers also bought this or
While you bought that make sure to get this other thing for 50% off and it really has helped our store
Skyrocket our revenue or average order revenue from each customer that we get it really helps
just getting in more money from each customer that you're already paying for in ads and let's say you're
Profitable and ads but kind of breakeven or you're not able to even make a profit
On your Facebook ads or your Google ads or whatever you're doing for advertising. It's not really your ads
It's more of your back-end and by adding an upsell. You can then just get that to profit by just adding
let's say 10 15 even 20 dollars per sale that you get just by adding and
one-click upsell after purchase
There's also another app that I really like it's called in court upsell and what this essentially does is on the court its pre-purchase
But the cool thing about it. Is that right here
Which I'm going to show you they can go to their court on Shopify just like this one
Click Add to Cart go to the cart
And then this little pop up on the top says would you like to add this for let's say $10
they just have to click Add to Cart and when they click that they go straight to checkout and they can buy all of the
products together it adds them all together and it increases your
revenue from that
Because they just have to click one button and then it goes through so whether you want to do it post purchase
Which I like a little bit more or in the cart, which I think it's really really useful
You can use one of the two the most important thing is to have an upsell app
this is
crucial to scale on Shopify and to make your ads may not be so profitable how to make them profitable through
upsells and the last app on our list is
Sin desk right here at the end of my little list here sin desk is a customer support
software in which uqe basically a system that allows you to get customer support tickets and
Answer those tickets and you can even hire somebody for the Philippines from let's say $5 per hour
They can just go in to send us into the software and answer customer support requests again, and again and again
You've probably seen this with really big companies like Apple
Let's say Sony or just giant companies
Multi-billion dollar companies when you send them an email to the customer
Support center or customer support email that they have you get back your ticket has been received
We will answer it as fast as possible that is usually with send desk
So if you use it one, you're gonna look a lot more legitimate and two. I see many many stores under using customer service
They're absolutely just ignoring customers not telling them where the order is not
Telling them about the product if they have an issue with the product, they want a refund
They just don't care
They get a charge back and that affects your payment processor and affects your scaling and affects your store in general
So make sure to download send us to have conversations just like the one right here where you have all the different categories
That's what you're doing returns and refunds or you're doing people that the size wasn't right on the shirt
They bought but the product isn't the quality that they expected and so on you can have all those conversations inside this app
It's super easy to use. There's no more email bunch of inboxes
Everything is categorized and once you're finished with an email, and the person is happy then you can just click on end this ticket
It'll end it and now it's just time to get new customer support stick
It really really good way to keep your customer service sharp and automate it to scale up your store as much as possible
Those are the must-have Shopify apps for this year and beyond if you want to have a mentor a guide
That can help you grow and automate your store in this year and beyond and absolutely scale it up
We're in 10,000 per month a hundred thousand per month and automate your store
So you can hire people to do the skills and remove your time from the equation. Make sure to schedule a
strategy session with that second link in the description
My mentoring program is open
But you have to apply make sure that you have some funds ready to invest in your business
We want to make sure that people get results so that does take an investment from your part
So if you want to work directly with me and my team to get results with your business
Make sure to schedule a strategy session with that second link in the description. You'll get to talk to me or my team
directly and if you want to learn how to scale your Shopify store and watch a case study from one of my students how I
took her from zero to
20,000 per month with a 20% profit margin check the video right there
there's gonna be a video that pops up right there how to scale from 0 to
20,000 per month from my own students
If you want to become a student check that second link in the description come and automate
Subscribe hit that notification bell and I like bun to participate in our giveaway. I will see you on the next video