Hey guys, it's Ginny Silver.
And today I'm going to be testing two paid services that
will call the Edd for you calling me.
Now, I'm going to be testing out to different companies where
you pay a fee, submit your phone number and then they call
the Edd for you over and over again until they connect with
the hold line.
Once they're connected with a hold line, then they send that
call back to your phone.
This may be useful for some of you that are getting extremely
frustrated that you can't get through to the Edd.
I want to be extremely clear about this.
I am not endorsing either of these companies.
This video is not a paid sponsorship and I'm not suggesting
that you use these companies, but I do want to test them
out for you guys because many of you have been asking me
about these two specific companies recently.
I do want to test them out for you guys and see what my results
are, how quickly I get through if one is faster than the
other and if I notice anything weird about it so I want to
test them out for you guys so that you can view my experience
with both and make your decision from there.
Now, claim your charge is $19.99 for their service, whereas
auto dial charges 30 dollars up through 80 dollars for their
service, depending on what you select.
Now, if you use my link down below, you're going to save
five dollars on calling using Claimer, and it also sends
me a kickback of 11 dollars.
So you guys, it's a win win for everyone.
No, I'm not sponsored by them and no, I'm not necessarily
recommending them.
I'm just testing them today.
But if you do choose to use the service, use that link because
it will cost you a little bit less and it will send me a
kickback. Now, if you look in their FAQ, claimer says that
they use Twilio to place and program calls.
Now, if you look over and you check out what Twilio is, you
can see here that it is the world's leading cloud communication
platform that enables you to engage customers across channels,
SMS, voice, video, WhatsApp emails.
So Claimer is using a third party tool to make these calls
for you programmed within their system to auto dial over
and over again until it reaches you and then programmed in
their system to transfer the call back to your phone.
Now, with using a third party service to make the call for
you, you might be concerned about the call hanging up, so
claimer addresses that they cannot and will not hang up on
your call.
But the state on employment line can hang up on your ongoing
call. Since we have no control over the quality of the state's
phone lines, we cannot offer another call for free or a refund.
So the risk that you're taking here is that if you call through
you get patched through to a hold line.
A representative answers Many of you have had this problem
recently where the customer service representative hangs
up on you or tries to transfer you to another Department
and that transfer hangs up on you.
If that happens, you Unfortunately will not receive a refund
on their FAQ claimer says that they will only use your phone
number to forward calls to your phone or send you SMS messages.
They state we will use your credit card when we authorize
us to place a call for you.
We do not sell your data.
We only exist to place calls for you.
Now the website here is more sophisticated.
It has various features such as a chatbot and better customer
service, as well as more information.
They've been featured on NBC, and they do seem to have some
additional features in their auto dialer, such as the ability
to start and stop it.
I'm going to start each service really close together at
roughly the same time of day to see how each one works, how
much they cost.
Which one connects me first and several other different features.
Right now it is 326 P M on Friday, so Dial offers several
different features for connecting to Edd.
You can choose to connect to one general Edd connection,
which utilizes either of the two available Edd numbers, or
you can specifically choose one or the other, and that option
is a little more expensive.
I'm going to go with the cheapest possible option now.
Auto Dial has a Pay Later feature.
When you check out, you will see only the option to click
Pay later because it will charge you once they successfully
connect you to a hold line.
Okay, so within about 30 seconds the text message came through
and what it says here is welcome to Auto Dial.
This phone number will call the California Edd for you.
Text you updates, connect you to the California Edd, manage
your Account Reply Start to Auto Dial Reply menu to view
available control options.
Now before I initiate the call, I want to also set up my
Claim Mirror call so that I can time them at the same time.
That's strange.
So I Typed in my card information on Claim Mirror.
It seems like it went through, but then it immediately just
rerouted me back to purchase screen.
So despite claim you're not having a thank you page or some
sort of a confirmation page that stated that it was completed,
it did send me an immediate text message after text message
States, Thanks for trying Claimer.
You have purchased a connection to Edd.
Let's get to work on that.
Here's how it works.
Cameras, automated calls on your behalf to Edd, getting you
access to your unemployment benefits faster.
Soon, you'll receive a call from 833-978-2511.
Sometimes the 833-978-2511 can be marked as potential spam
by your cell provider, so make sure to answer all incoming
calls. If the call was dropped.
For any reason, we will offer an additional call back for
the next 24 hours.
I'm going to initiate my auto dial call now, so I'm I'm going
to text start to auto dial.
So once I texted start to auto dial, it sent me the following,
Starting your auto dialer.
Now we will call you from 1-423-301-5015 when we connect to
the California Edd.
So if at any point in time, you want to check on the status.
Oh, I already got a call back from the Edd.
Okay, so this is their number calling.
I screwed it up.
They called me, but I accidentally hung up on them because
I'm challenge.
Okay, so Claimer sent me a text message.
Follow up.
So if you remember, I hung up on Claimer, claimer sent me
a text message.
Follow up asking, How was your call?
If Edd dropped your call, we will offer an additional callback
for free for up to 24 hours to get another call.
Respond to this text message with Yes.
So Claim your send a tech out because I screwed up the call
by my own fault.
I'm going to click.
Yes.
Okay, we are placing additional calls to Edd for you.
You will get another call back soon.
Please keep your phone nearby.
Okay, it is the Edd calling me.
Are you calling to apply for Pandemic?
Okay, guys.
So I tried Claim here, and within two minutes it only took
two minutes to get on a hold line, and I had to try it twice
because I messed up the first time, and each time took only
about two minutes for me to get on the hold line.
Let's check in on auto dialer and see how auto dialer is
doing. Meanwhile, auto dialer has made nine attempts at the
same phone number 2511 phone number, and it still has not
connected. Okay, so auto dial just called me back.
It took them 38 minutes from when I initiated the auto dial
to begin for me to get a call back.
So in summary, Claim year was 1999.
It connected me within two minutes both times that I tried.
I had to try try a few times because I accidentally hung
up on the call.
When it first came through, claim year texted me to see if the
call did connect and if it didn't connect and if Edd dropped
the call, then they provided me with another try within the
next 24 hours for me to use on both tries.
It took me two minutes to connect.
Now auto dial was 30 dollars.
Auto dial took 38 minutes to call me back with a connection
to a hold line.
After the auto dial call was completed, they texted me also
to make sure that I connected.
If I didn't connect, auto dial did ask me to let them know
that the call did not connect, and then they would investigate
it. If I said no, and the call actually did connect, then
they would charge me three times as much.
Okay, you guys, so I hope that was helpful.
I hope that was interesting.
If you can leave me a comment down below, let me know if
you have tried either one of these, or if you plan on trying
either one of these.
Okay, you guys, I hope that was helpful.
Please click like, Subscribe and leave me a comment down
below. Now, if you look in their FAQ section, you can see
that claim your uses Twilio Twilio Twilio.
I don't know which one sounds less dumb.
Twilio Twilio Twilio.
I'm going with that one bad dancing in, and I couldn't answer
the call.
You guys, I have to film it again.
I have to do it again.
So Edd called me back, but I couldn't answer the call because
I'm troubled with technology.