what's up guys this is dr. o for innovative dental today I am super
excited to share with you something I think it's gonna really help you out in
trying to find a dentist and I'm gonna share with you the five things you
should consider as you seek out your next dentist I'm hopeful that a lot of
you already have an awesome dentist and if you do fantastic
obviously you're a step ahead as far as some of you trust and can really value
to help you maintain your oral health but there's a ton of people according to
the questions that we've been getting the emails and we've been getting in our
practice that they're wanting me to help them seek out and find a dentist in
their community and I wanted to give some basically five tips that will help
you do this I feel that will will give you a good dentist that you can trust I
understand the anxiety that that people are going through when they're trying to
pick a dentist I mean you're definitely trusting a complete stranger with
something as intimate as your mouth and trying to decide is it going to be a
good scenario or am I gonna know they're gonna listen to me are they going to
give me the best care you know maybe you're seeking some cosmetic dentistry
and that's even another step of trust right because you're not just asking for
somebody to do a few fillings you're asking somebody to hey don't mess up my
grille you know and that's that's even another level of trust that I think is a
difficult hurdle for people to get over when they go to a dental practice or a
new office and a new facility with today's discussion I'm hopefully gonna
help you navigate that obviously I wish I could help everybody make that
decision heck I wish everybody would come to innovative dental I mean we're a
great practice here we hopefully practice what we preach so the five tips
hopefully we're nailing those and delivering that type of five-star
customer service and value to our patients I really feel like we do but
these things are really going to be important to consider as you find your
next dentist or your first dentist maybe it's your first one first one
number one on the list is got to be reviews and reputation thank God we live
in this market where we can go online and
something I mean I won't even go to a restaurant typically if I'm not familiar
with what their online reviews are maybe what a friend is said about them and so
first thing you want to do before you go to a dental practice is get online you
have a tool right in your hand probably or your smartphone and you can see what
their reputation is are the reviews online I would not go to much just by
the overall score so like for example Google has a five-star scoring system
and I I think that's great but more important than that is quantity of
reviews and the number of detailed comments that are specific to maybe some
procedures or care that you're seeking so that's important to me when you're
trying to decide if you're gonna trust a place with maybe maybe it's aligning
teeth their braces or Invisalign care or maybe it's an implant you know search
through the comments find somebody who's gotten an implant there who raves about
the way that they do implants and then so do your research first and foremost
don't go to practice that you haven't found out what their reputation is
online and you feel good about it and then reputation in the community so ask
your friends your coworkers are a great source right so somebody's sitting next
to you or that's something that you work alongside all day they probably have it
in us and if they don't maybe you guys helped find one together that you trust
so that's my first first tip definitely reviews and reputation now on to our
second tip on how to find an awesome dentist and that would be photos and
video you know I you wouldn't even think about touring a home that you want to
buy or buying a car with some other things you might look at photos of you
know clothing I mean if you're gonna shop online you want to see good quality
clothing and all of that's important because photos document what that
company is delivering to their client we take photos of everything matter of fact
they have a little joke in our practice if yet didn't take a quality photo and
never happen and so what that means for us is that we want to capture what we do
for people because we're always a trying to
prove it and B want to show other people how we might be able to help them
so photos are really important it should be on their website social media I mean
how do I help you find somebody and not mess around and find some offices that
you might go dang it this was not what I was looking for and I think ruling out
the fact that they have quality photos that document the care they give whether
it's a smile photo whether it's lifestyle photos of the people that
their patients we try to and all of our marketing be extremely genuine and clear
that these are our patients they're people we have helped smile these are
actual treatments we do and so our videos and our photos hopefully do that
it's one reason this channel is created I mean my goal in this channel is to
reach out and help people see what innovative dental really is all about
how that we're really interested in helping people even if you can't come to
our practice or you have an awesome practice that you go to whether you live
in Springfield or not we just want to be a helper and educator
a leader in trying to help people make good decisions when it comes to their
oral health and that's our passion not just providing smiles but helping people
get the best for their for their smile and that's really what the min this
video is about so hopefully this is helping you tip number two make sure
that you go to a practice or rule out practices that don't document the care
that they provide and choose practices that could give you a very confident
level of hey this is what it looks like before we saw this patient and it looked
like look at what we were able to do for them and hopefully if you had a similar
condition we should be able to do something similar for you right so now
you're gaining some confidence that hey they've just they've done this before
this isn't their first time that should be able to give you the confidence to
walk in the door and trust them with something as important and as precious
as your smile I got 23 people are gonna shout amen to this one the third tip and
deciding which practice to go to would be the team
every dentist is going to hopefully be able to confidently deliver you this is
what I can do I can show you how I want to help you and hopefully they can
diagnose and provide care they're going to talk well about hopefully what they
can deliver I mean shoot it would be kind of a bad deal if you came in here
and I'm like yeah I don't I don't know if I'm gonna do very good at what you're
asking me to do right now what you cannot and what's very difficult to fake
is the team's enthusiasm and understanding for the care that people
are getting and what I mean by that is generally people are good they don't
want to promote something they don't feel is good and the team is going to
know if the care that is being provided is good so if you are calling up and
they don't seem super excited about what they're doing at that practice that
would be a big concern or if they're not very confident on how to explain what
they're doing if you call their practice and you ask about dental implants all of
our team is going to be able to give you a pretty decent understanding of our
process and how we can help people do that same thing with cosmetic veneers
you call up a practice and you're thinking hey I want to change my smile
and they're like you know yeah I'm not quite sure how we do that the doctor
will maybe have to go over all of that and I get that there's some the doctor
should be giving you like the treatment plan but the team should be able to give
you some sort of understanding if you ask questions in detail about a
procedure that you're wanting to go forward with so hopefully that helps you
understand the team is such an integral part of providing excellent care and
they are gonna find it difficult to fake or mislead the the patients there with
enthusiasm or with an understanding of what they do and so I would say you know
you call up and ask a few questions about what you want they should feel it
confidently enthusiastically and hopefully and you can even sense a smile
I know that our team laughs on the phone I love it I walk by the phone and I've
got some of these girls that work for innovative tunnel they're just so
amazing they laugh they're engaging with patients they never met and they're
excited about just the opportunity to meet them
you want to call a practice that does that and when you get there you want to
get that same vibe so the team doesn't just start with the phone call right so
you come into the practice and you're in our office or any other office if that
front desk is it smiling I walk out you know I'm just being real if you walk
into a practice and that front office is not smiling to see you and excited that
you came you're looking at something that's probably you're probably anxious
about and you're probably nervous right and you've maybe taken a lot of courage
to even get in your car that morning and drive to the dental practice and you
satin let the the parking lot I've heard all the stories all right patients get
here and they sit in the parking lot and they're just anxious about going in and
I can totally sympathize with you guys and I get that is a huge trust thing to
do that and then finally muster up enough courage to trust somebody and you
go in their front door and then everybody's distracted nobody cares
about you being there and they're not smiling so I would get out first thing
now they're smiling and they're happy to see you and they're were prepared for
you now that's a totally different feeling and trust me our team spends a
ton of time preparing for each one of our patients so that we know who you are
the best we can by sending out surveys that we are going to engage you as a
person first and a patient second and that's really important so the team is
going to be the ones doing that that is not me right I'm not going to be at the
front door greeting you when you come in but team's going to do that and they
need doing that with enthusiasm and passion
for the fact that they know why they went to work that day and that's to
change people's lives with the power of a smile hopefully that helps you
understand why a team is super valuable and really needs to be an integral part
of a decision to trust a dental practice with your smile that hopefully I gets us
now through point number three point number four is technology while I
believe technology is awesome and it definitely changes lives it's not
everything but if a practice doesn't want to invest in technology I would be
a little concerned about where their heart is in providing the best for their
patients because technology allows us to do that and the way I think about
investing at innovative dental or our whole team thinks about it is can we
impact patients lives if we invest in this technology can we improve the care
can we change their experience can we drastically improve the quality the
health and the overall pain experience and just the whole whole deal with our
patients can we make something drastically unique and different than
that they've not experienced or are expecting and if that answer is yes then
we are onboard technology should be invested and for the purpose of
improving people's lives not purely because it's a thought of how can I make
money and what's my return on investment and I can tell you you can you can get
the sense of that with an office that spends a lot of money on newer
technology because I can tell you they're not gonna make it all back
immediately they're gonna have to do it for years and years maybe decades to get
it back and so in the meantime the enjoyment and the passion for providing
the best is what drove that decision to invest in that technology and I truly
feel like if you want to pick an office that is going to give you the latest in
dentistry make sure you check out their technology on their website and ask
about it when they it should be a prevalent part of what
they do for their patients where's your fourth point technology the last one is
my favorite because I just had a patient today said I just got a bad gut feeling
about this the last office I went to and just like I didn't feel good my gut hurt
I just was like I got to trust my god I'm not gonna go there
she drives from a couple hours away to get care here because she trusted her
gut that she needed to leave the practice and the care that she was
getting wasn't the best and that's what I say in the last one is number five tip
number five is trust the vibe or the gut so listen to your internal voice right
if you walk in and your whole experience you are feeling good confident the team
is energetic the environment is positive people are
smiling you know that what you're getting is gonna be the best then you're
you're gonna kind of get the vibe that you know these people are legit and
they're gonna be awesome and I can trust them and they're not in it just to see
me as a number and get me in and out the door but they're gonna invest their time
and and make something unique for me that's a totally different vibe that you
get and you wouldn't buy a car from a car salesman if you didn't get a good
vibe from them why would you trust your smile veneer work implants how would you
trust anybody that you don't get a good vibe from so recap tip number one is
reviews and reputation two would be photos three would be team four would be
technology and the final one is trust the vibe well my hope is that this video
really helps a bunch of people find the right dentist for their oral health and
that they're gonna find somebody who's gonna have a good connection with them
take good care of their teeth give them the best help them smile for the rest of
their life and if it did if this video was helpful and you find a dentist based
off this video please leave something in the comments give a thumbs up let me
know that this is working because I want to you
helped more people but man it's nice to hear that it's making a difference for
some people and you know if you're seeking a dentist the maybe for cosmetic
ministry don't let distance keep you from coming
to innovative dental we have a program called smiles than reach that helps
relieve that challenge of distance and get you here to our practice and gives
you a smile in a single visit and allows you to return home with considerable
cost savings especially in many markets so check us out it's called smiles and
rage if you're interested definitely give us a call it's eight eight nine
four seven four six you can also go to our website ID Springfield com
please give this a like you know smash the thumbs up button if that's something
you're into comment below I'd love to hear your thoughts and maybe some of
their ideas about videos that you would want me to make and until next time keep
smiling