TELL ME ABOUT A TIME WHEN YOU HAD TO BE FLEXIBLE OR ADAPTABLE AT WORK? I believe I am a flexible
person and I will always be there to help out my employer. To give you an example of
that, I can remember a few months ago in my previous role when our company website crashed
late on a Friday afternoon. Now, we had a SALE planned on the website that was going
to start at 9am on Saturday morning. My manager came into the office and he asked for a volunteer
to stay behind late after work to help get the website back up and running. So, I immediately
put my hand up! I said I was prepared to cancel my plans for that evening because I knew how
important it was to get the website back up and running. I then started to try and find
a Web Developer to get the website back up and running quickly. So, I contacted lots
of local companies. Unfortunately, none of them were available because it was late on
a Friday afternoon. I then decided to use my initiative. I looked online for a freelancer,
a freelance web developer, and I ended up using the website UpWork.com. I found a Web
Developer within an hour of searching. I gave him a brief and then he spent the next two
hours sorting out the problem and he managed to get the website back up and running by
6 pm. I stayed behind an hour late after work to resolve this issue. And thankfully, the
website was back up and running and we managed to have a successful sale that started on
9 am Saturday morning. I am flexible and I am adaptable. If you ever need me to do anything
that is out of my usual remit, I'll be the first person to put my hands up. Excellent.
Wow! That was a BRILLIANT ANSWER to that difficult interview question: Tell me about a time when
you were flexible at work? Now, before I give you the exact script to use when answering
this interview question, here are some really important tips. Now, obviously, that question
was, tell me about a time when you were flexible at work, but interviewers are asking different
varieties of interview questions that assess your ability to be FLEXIBLE and ADAPTABLE.
Here are some more. Tell me about a time when you had to adapt your style of communication.
That's a common interview question. Here's another one. Tell me about a time you adapted
to an unfamiliar situation. And also, tell us about a time when you had to adapt your
own style to work effectively with others in a team. There are 4 really difficult interview
questions. I am going to give you the ANSWERS to all four questions, so make sure you stay
tuned. But let me, first of all, give you 3 really important tips when answering interview
questions that assess your ability to be FLEXIBLE and ADAPTABLE at work. TIP NUMBER 1: In your
answers to these questions, it is essential you show determination, resilience and resourcefulness.
And in the answers that are coming very soon, I will explain how to do that. TIP NUMBER
2: Give answers that show you are a team player and that you always put the needs of the team
first. That's very important. And finally, TIP NUMBER 3: Before we come on to the answers,
show you are willing to go above and beyond what is normally required. And an example
of that was in the answer that I gave right at the start of this video, where I said I
stayed behind late after work to help out the organization. So, here are the 4 example
answers to those questions. Let me just quickly recap them. Tell me about a time when you
were flexible at work. Tell me about a time when you had to adapt your style of communication.
Tell me about a time you adapted to an unfamiliar situation and tell us about a time when you
had to adapt your own style to work effectively with others in a team. Let's start working
through them. The first question: tell me about a time when you were flexible at work.
Here's the example answer I gave right at the start of the video. Here we go. “It
was late on a Friday afternoon and our company website crashed. This was an unfortunate incident
because we had an online sale that was due to start at 9am Saturday morning. My manager
came into the office to ask for a volunteer to stay behind late after work to help get
the website back up and running – I immediately volunteered. I started off by calling around
local IT companies, but none were available to help. I then switched my attention to online
companies and I eventually managed to find a Web Developer via the website Upwork.com
who I commissioned to fix the website for us. By the time 7pm came that evening, the
website was fully back up and running in time for the sale that was due to start at 9am
the following morning!” That's a great answer because it shows you are prepared to go above
and beyond what is normally required at work. You are showing your ability to be flexible
and adaptable. Let's have a look at the next question and answer. The question is, tell
me about a time when you had to adapt your style of communication. Here's a brilliant
example answer to help you. Here we go. “I was speaking to an elderly customer on the
telephone who wanted to order some goods online. This was the first time they had ever ordered
anything online, and I could detect they were nervous and unsure. I started off by reassuring
them that I would take the time to help and advise them. I asked them simple questions
to find out what they wanted to order, and once I had established their needs, I began
explaining how the online payment system we used was safe and secure. Whilst communicating
with them, I slowed down, I gave them time to ask questions and I used jargon-free language
that they could understand. Although the call took much longer than normal, it was important
I took my time to help the customer complete their order by using a style of communication
that was applicable to their needs.” That's another great answer! Let's now take a look
at the next question. Tell me about a time you adapted to an unfamiliar situation. Here
we go. “My supervisor asked for a volunteer to work in a different department within the
company to cover someone who had gone off sick at short notice. I was unfamiliar with
how the team operated, but I agreed to go across and help the team in their time of
need. The team leader gave me a brief of what needed to be done and my task was to process
customer orders using a software system that I was unfamiliar with. To quickly learn how
to use the system, I read the operating manual and I asked another more experienced team
member for tips on how to process the orders quickly and accurately. The first couple of
days in the role was a steep learning curve, but I persevered and adapted, and I managed
to do a great job for the team whilst their work colleague was off sick.” That's a brilliant
answer to that question: Tell me about a time you adapted to an unfamiliar situation. Here's
the next one, tell us about a time when you had to adapt your own style to work effectively
with others in a team. So, this is a difficult question to answer, but here's an example
answer, here we go. “I was seconded to another team within the company for a four-week period
to help them complete a difficult and challenging project. I am someone who naturally works
very quickly, and I like to get tasks done as fast as possible so I can then move on
to the next one. However, this new team I was a part of, worked
much slower and they were more methodical in their approach to completing tasks. To
be honest, I found this quite frustrating at first, but I also saw it as an opportunity
for me to learn a new style of working. I embraced the change by watching and learning
how the team members approached each task, and what they did to complete things to a
high standard. I learnt a lot during my time with the team
because not only was this method of task completion more precise, but their reputation for delivering
very high-quality projects was second to none. At the end of my secondment to the team, I
had learnt a new way of approaching tasks which then helped me in my usual role.”
That's another great example that shows you are someone who is flexible and adaptable,
so you can turn your hand to any situation. Now, the next thing to do is please CLICK
THAT LINK at the top of this video and head over to my other video right here on YouTube,
which is my FULL MOCK INTERVIEW. I actually go through a full mock interview and I answer
12 questions and I land the job! So, it's a perfect example of how to undertake a job
interview. Make sure you check that video out. Then, if you would like my full set of
21 Great Answers to Tough Interview Questions, CLICK THAT LINK in the top right-hand corner
of the video, and it will take you through to my website, PassMyInterview.com, and you
can DOWNLOAD my interview guide in PDF format. It contains 21 brilliant answers to tough
interview questions. It's a brilliant resource for helping you to pass your interview. Please
don't forget to SUBSCRIBE to the channel. We have about half a million subscribers now,
and lots of you are passing your interviews as a result of the content. So, I don't want
you to miss out. You can also connect with me on LinkedIn. I've put my LinkedIn link
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that tells me you find the content useful. If you have any questions, put them in the
comments section below the video. But other than that, have a brilliant day and I wish
you all the best for passing your interview. Thank you for watching!