Hello, my name is Paul Stewart, and I'm currently at Kuala Lumpur Airport
Where I'm about to test out the Malaysian Airlines flagship first class product in their brand new Airbus A350 through to London
I'll run through the full first-class experience and starting with check-in
And yes, as always I'll be giving away the amenity kit with details of that later in the video.
Now I'll quickly clarify the purpose of this channel. I pay for the flights and the airlines don't know I'm coming.
I'm not an entrepreneur nor is my aim to make money off this channel (because it cost me thousands) or get free flights
It's purely to showcase my aviation geekness and my travels around the world in comfort
I have a job on the side that pays the bills therefore, you know
I'm being completely honest with my reviews because I'm not chasing favours with Airlines
Having said that I enjoy interacting with the crews and if the service is really good
I'll give them their due praise
Now on with the trip report. As you've seen I've dropped off my bags in the dedicated
First-class section and caught the train to the satellite terminal. I've uploaded a separate and detailed review of the lounge with a link below
So I'll just show you the highlights
It was a comfortable and quiet place to wait with full table service and an ala carte menu
Because I was travelling in first class rather than simply being platinum with Malaysian
I was allowed into the dedicated first class suite
This single room which includes a shower is pretty amazing and it would have to be one of the best private rooms within a lounge
I've ever experienced. The service was also pretty fantastic as was the view
This was my actual aircraft flying me to London and after fruit juice because it was 7:00 in the morning
I headed off to the departure gate
this particular a 350 900 was only five months old and comes with the 'Malaysia Nagaraku' livery
which hopefully I pronounced correctly
It's a fantastic aircraft and in this video as well as my business class flight, which I'll upload in a few weeks
I got some amazing views out the window, that winglet in particular, is something special. The gate was opened and I headed on board
Unlike most airlines who have not
installed first class on the a350 Malaysian. Have a small 4 seat cabin
In a one-two-one lay out
The middle two are best for couples, if you want to speak to them of course, and the window is best if you're traveling alone
that reason and because I wanted to view out the window was why I selected 1K
A hot or cold tell was bought around and a welcome drink which in this case was a Wau emers
Which I'm sure I've mispronounced, no champagne was offered and I suspect this was due to taxes which seems a little tight for first class
There weren't any nibbles either, not even nuts
I hope the daughter of the president of Korean Air never flys these guys and of course being a millennial I checked my phone in case
Something had changed since I checked a minute ago. And on that topic, make sure you check me out on Instagram and Facebook
Let's go through seat 1k in more detail
On the left
You've got storage pockets for magazines and in front of you is an ottoman which joins with the seat to form a long bed
Above that is a large touchscreen, which I'll look at in more detail. Later
There's heaps of storage in this seat. If you can't be bothered standing up and using the overhead bins
Here's the fold-out table which importantly you can slide forward and sneak out into the aisle
Which is useful if you like me have the bladder of a pregnant woman
Next up is the control center which has more buttons than a cockpit, which is really a good thing as I do think
cockpits are cool
But also I like to adjust my seat as much as possible. Just be aware that there are more buttons hidden under the armrest
In here, there's also power plugs, including a USB charger more storage and a mirror
This thing is just decoration. And on the other side of your seat is a reading light.
This latch down here is to close the door, which I filmed after takeoff when it was unlocked
And now other bits I've forgot to include such as the overhead air vents and lights. As I tend to find aircraft cabins too hot in
general I really appreciate the steady flow of air. I have no idea why many airlines are now getting rid of them
There's also electric window shades in case you can't be bothered moving your whole arm and I only have the energy to move a finger
It's a tough line
Noise cancelling headphones were delivered although, ratherunfortunately, they collect these before landing
So you're stuck with your own thoughts which in my case is most about aeroplanes or politics
Unsurprisingly, I'm great fun at parties. And here is the amenity kit. Pyjamas were also included and they felt pretty sturdy
I'll be giving the kit away to a lucky subscriber and I'll mention details of that later
And just to highlight how big the storage bin is. Here's my travel bag, which was an easy fit. Now that's enough talking
Let's sit back and enjoy some music compliments of two rolls-royce Trent xwb
The views out of the window were rather impressive as we climbed up through the clouds
Champagne was eventually offered and it was a reasonable drop
the food is all dine on demand so you can choose what and when you want it.
As it was the morning, I selected at a rather bizarre combination of breakfast and dinner and it all tasted fine
And a top-up of the fruit juice I think it was grapes from memory
And don't worry. I'm going to include footage of the menus at the end of this video
It looked like pretty good weather outside and I managed to zoom in on this little tropical island. A slight complaint
Was that the seatbelt sign remains illuminated for about the first three and a half hours of the flight.
Even though it didn't seem to be any rougher than usual
It seems that the crew and passengers agreed as the full meal service, minus hot drinks, was delivered and a lot of passengers were getting
Up and using the bathroom
I'm not sure if they forgot about the light or if it's a normal practice to leave it on
Maybe it's a policy to avoid lawsuits because I guess they can argue
Well, you should have been walking around I guess the issue was that we never knew if turbulence was imminent
Anyway, I did manage to get into one of the two toilets allocated to the four first-class passengers
I also got into my pajamas which I'm actually wearing while editing this video now, which is useful information
I do love watching the route map and then looking outside now that I'm actually
orientated. The part over India was quite smooth and I thought it was time for more food Oh second lunch, I suppose
After second lunch I thought I might get some shut-eye and the seat was converted into a bed by one of the flight attendants.
It's a reasonably thin mattress, although the seat padding itself is quite soft. So it's quite comfortable
As we're flying with a rotating world, our twelve and a half hour flight was all in daylight
Unsurprisingly and probably due to the coffee. I didn't sleep long so I watched a movie. So it's a touchscreen
Although it's really too far forward for you to use that so you use the remote control on your right
It scrolls through the different options really quickly with almost no lag
The screen self is bright and a decent quality
The biggest problem here is that there aren't actually many movies or TV programs to watch
I don't think I completed watching any single movie
The interactive map on the other hand was pretty cool and what you'd expect in a modern airliner
As I said before I'll up working out where I am flying over and identifying mountains lakes and cities
Now back to the movie there are three advertisements that play it at the start although you're able to fast-forward through them.
Best you just speed it up to double time so that you don't miss the start
So in summary of the in-flight entertainment, the hardware is great, but the actual content is lacking
We were now about two hours out from London
So I was keen to have some dinner. First up was the signature satay chicken and beef which tasted great
Following that was lobster, noodles and then some ice cream
While I was eating, out of the window was a wonderful view of Western Europe
Unfortunately, the ice cream was more of a slightly cold liquid
So I drown my sorrows with Bailey's Irish Cream, which as usual, turned my frown upside down
We crossed the channel and I continued to admire the a350s curves
Especially as we join to the usual circle work above Heathrow as we waited to fit into a landing slot, by the way
I'll run you through all of the menus at the end of the video
I'll summarize the flight as you enjoy the views flying directly over London including getting quite a good view of the Concorde that's resting at Heathrow
and the Tower of London
So how was it? Look it was ok. I flew thousands of kilometres in comfort which would have been unthinkable only 100 years ago
So I can't complain too much
But if I was to compare it to other first-class products, it wouldn't be near the top. The seat itself was fine
And obviously it was very private once it doors were closed. Although it's quite narrow. So if you're the claustrophobic type
You may want to keep the door open
The in-flight entertainment was held back by very limited content and I struggled to find anything that interested me
Thankfully I had something to watch on my computer. The service was adequate
Although you could tell that some of the staff were very junior. Because business class these days is so good
You're relying on the service in first-class to be a step ahead and it wasn't
It took 20 minutes to get a response to my call bell on one occasion and that include cancelling and recalling after 10 minutes
The food tasted fine, especially the satay chicken and beef and I enjoyed the lobster
Look, I was really hoping to say that I loved this flight and it all started so well in the lounge at Kuala Lumpur
But unfortunately things didn't go amazingly well since then.
Alas, I got to my destination safely and well fed
And before I forget I'm giving away the amenity kit as with previous
Competitions simply reply with hashtag first class amenity kit and the competition will close 30 days after this video was uploaded
Full details and the giveaway are in the video description below
Now sit back and enjoy the views as we come into land at Heathrow followed by the menus
Now I've had to lower the ambient sounds including engine noises, unfortunately because there was rather loud pop music playing
as we came in to land therefore it would have set off YouTube's copyright alarms
If you enjoy the video, make sure you click the thumbs up button and subscribe for more similar videos. I'll be uploading my Malaysia
A350 business class flight report in a few weeks and spoiler alert
The service was much improved and I captured amazing views out the window. Thanks for watching
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