>>> COVERING THE CRISIS IN
PUERTO RICO.
MORE THAN TWO WEEKS NOW SINCE
HURRICANE MARIA TORE THROUGH
THE CATEGORY 4.
>> MANY DESCRIBE LIFE ON THE
SURVIVAL.
RIGHT NOW 15 PERCENT OF
CUSTOMERS HAVE ELECTRICITY.
57 PERCENT HAVE DRINKING WATER.
64 PERCENT HAVE CELL PHONE
SERVICE AVAILABLE TO THEM.
VIC TRAVELED TO PUERTO RICO TO
SEE THE DESTRUCTION FIRSTHAND.
HE'S BACK NOW TO SHOW US WHAT
THE PEOPLE THERE STILL NEED.
>>Reporter: IN SAN JUAN
THERE'S LOTS OF DANIEL.
ROOFS RIPPED OFF.
TREES TOPPLED OVER AND STREET
BLOCKED.
EVEN BASIC SUPPLIES ARE STILL
DIFFICULT TO COME BY.
WATER.
IT'S HARD.
>>Reporter: FRUSTRATION SEEMS
TO GROW BY THE DAY AS 9 OUT OF
10 PEOPLE DON'T HAVE
ELECTRICITY.
>> NO WATER CAME IN.
CLOSED.
OF GAS.
>>Reporter: HERE THERE IS AN
AND AIRPORT.
THE MILITARY FEMA AND FEDERAL
AGENT FROM THE MAIN LAND TRYING
TO HELP BUT MANY RESIDENT
MAINTAIN ITEM NOT ENOUGH.
>> WHERE ARE THEY?
WE DON'T SEE MUCH GOING ON.
>>Reporter: OUTSIDE THE
CAPITOL THE DANIEL APPEARS MUCH
WORSE.
>> WHOLE ROOF BLEW OFF.
THIS FAMILY ABOUT HOUR AND A
HALF FROM SAN JUAN ONLY HAS TWO
GALLONS OF CLEAN DRINKING WATE
WATER.
IN THE SAME NEIGHBORHOOD WE MET
THIS VIETNAM VETERAN.
HIS HOME FLOODED JUST ABOUT
EVERYTHING IS RUINED.
HE SAYS HE HASN'T GOTTEN ANY
HELP.
>> THE PRESIDENT CAME.
HE WENT TO METROPOLITAN AREA.
BUT THEY DIDN'T COME TO THE
AREA DOWN HERE.
>> YES.
>>Reporter: PEOPLE WHO LIVE
HERE IN THE COUNTRYSIDE TELL ME
THEY ARE FROM US STRAYED.
THEY ARE HEART BROKEN AND THEY
FEEL LESS FORTUNATE THAN THOSE
WHO RESIDE IN SAN JUAN.
THE CAPITOL WHERE WE HAVE SEEN
SUCH A GOVERNMENT PRESENCE.
SO MANY SHIPMENTS OF SUPPLIES.
BUT FEDERAL OFFICIALS ARGUE
IT'S NOT FOR LOOK OF TRYING.
>> WE ARE BRINGING FOOD AND
WATER OUT THERE AND PARKS.
>>Reporter: MANY ROADS ARE
STILL UNSAFE AND COMMUNICATIONS
ARE DOWN.
MILITARY IS USING HELICOPTERS
TO FLY SUPPLIES IN TO THE
HARDEST HIT REMOTE AREAS.
PLACES LIKE THIS AREA WHERE
GUZMAN VARGAS SHOWED US WHAT
USED TO BE HIS HOME.
DESTROYED BY HURRICANE MARIA'S
WINDS AND FLOODWATER.
TWO PEOPLE LIVE HERE.
YOU LIVE HERE WITH YOUR WIFE.
NOTHING.
RELYING ON NEIGHBORS TO SIMPLY
STAY ALIVE.
SEEMS HOPELESS FOR SOME.
BUT THE PEOPLE I MET WERE SO
SURPRISINGLY OPT OPTIMISTIC.
THEY LISTEN BACK STRONGER THAN
EVER AND BLESSED TO BE ALIVE.
BUT THEY SAY THEY NEED HELP AND
SURELY WANT TO MAKE SURE THE
MAIN LAND ALL OF US HERE DO NOT
FORGET ABOUT THEM.
AT 6:00 O'CLOCK WE LOOK AT THE
RESPONSE FROM THE U.S.
GOVERNMENT AS WELL AS PRIVATE
COMPANIES INCLUDING A SHIPPING
JACKSONVILLE.
AHEAD.
>> THEY DO NEED OUR HELP STILL.
>>Reporter: ABSOLUTELY.
YOU HAVE GOT ALL THE OTHER
PUERTO RICO.
BUT YOU HAVE GOT 3.4 MILLION
AMERICAN CITIZENS DOWN THERE
STRUGGLING.
>> JUST LAST WEEK WHEN WE WERE
TALK WITH THE CROWLEY EMPLOYEE
THAT GOT 300 PEOPLE WORK THERE,
LIVE DOWN THERE.
SOME OF THE FOLK WERE FROM
PUERTO RICO AND SAME OPTIMISTIC
THINGS.
THE PEOPLE THERE ARE
STROCHBLINGT WE'LL RECOVER AND
ROW BUILD BUT TAKE A LONG TIME.
>>Reporter: ABSOLUTELY.
HE LOST HIS HOME.
HE LOST EVERYTHING INSIDE OF
THERE NOTHING HE COULD SALVAGE.
OKAY.
.
I'M STAYING WITH SOME RELATIVE
RELATIVES.
OKAY.
JUST THE PEOPLE THERE ARE SO
INCREDIBLE.
THEY KEPT COME TO ME AS
JOURNALIST AND SAYING MAY GOD
BE WITH YOU.
GOD BLESS YOU FOR SPREADING THE
WORD.
THERE.
>> AT 6 WE SEE MORE ABOUT WHAT
THEY REALLY NEED THERE.
>>Reporter: ABSOLUTELY.
SO MUCH THEY NEED AND IT IS
COMING IN BUT IT'S VERY SLOW.
ESPECIALLY WITH THE ROAD.
WE HAD TROUBLE GETTING TO SOME
OF THE TOUCHBILITYS WE WERE
ABLE TO IT TOOK A LONG TIME.
WE HAD TO WEAVE AROUND OVER
POWER LINES.
WE HAD ROADS WASHED OUT INTO
THE OCEAN BUT WE DID IT AND
BIGGER TRUCK JUST AREN'T ABLE