in a middle management position what's the best way to support the company and
leadership you work for while still showing your fellow workers they are
supported and appreciated I work in surgery at a large hospital with an even
larger corporation this is one of those things I remember saying I'm sure I got
this from Hackworth but it's one of those things that I've said so many
times I actually probably forget to even give credit to Acworth but you know when
problems little problems will arise up the chain of command and I'd be like
everyone hates the echelon of command above them right that's the way it is
like and that's just the way it is that's the way it is it's always they
don't get it it's always they don't understand unless you get somebody that
really knows how to explain and communicate down the chain of command so
that everyone understands why they're doing what they're doing that's what
this is that's exactly what this is like what's the best way to support the
company leadership it's to take what the company and the leadership of a company
says and translate it to the troops in a way that they understand and that means
something to them right so you go to a big meeting and you know like let's say
an all-hands meeting for a company and and the CEO is saying hey we made you
know we made 87 million dollars last year profit and if all the frontline
troops are in there they're like well that's cool but I didn't see any that
reflected him my paycheck by the way you gave me a $4 raise over the last three
years how about some of that 87 million kick it down to the people so that's
problematic because we aren't explaining hey good that's it that literally that
statement right there will actually make people mad the the CEOs thinking
everyone's gonna love me because I'm telling them how profitable we are as a
company all everyone's thinking isn't well then why can't you afford to buy me
that piece of gear that we need on the frontlines what's your problem
that's so you actually think you're helping but you're actually hurting
unless you can explain to people look we made this much profit here's how it's
gonna benefit us as a company and you as a frontline troop by us making this much
it means we can grow these areas it means we can bring on more people that
means everyone in this room right now in the next three years you're gonna have
an opportunity to be in a leadership position that's what I'm talking about
that's why we're trying to grow that's why we're trying to do better by the way
as we this is snowball and even more because now we're putting more money
into advertising we've got a whole advertising campaign that's going on
we've invested a bunch of money in that and it's gonna bring us more business
and that means the jobs that you think might not be stable your job if you
don't think it's stable it just got stable because we have the capital to
get this machine moving even faster so when you do that when you explain to the
troops why something's happening it makes them understand and it shows your
people hey you're supporting are there times where you should push back yes
there are and if something makes no sense whatsoever you should raise your
hand and say hey let me go let me run this up the chain of command let me run
this up the chain of command and explain why this isn't a good idea and that way
you can go and when you get the reason because there'll be a reason and it
might not be the best reason but it'll be a reason and you go back to church
and say hey here's why this is going on this is what's happening this is the
decision they made and you know what we're gonna do our best to execute it
because that's what we do we make things happen we're gonna get it done boom and
we get a great we've got a great depiction of that in that talking about
being humble not passive and pushing back where it matters in the dichotomy
leadership that's that whole section is talking exactly about that it's a very
hard thing for people and that the basis of this question though is the US versus
them right front lines versus corporate headquarters and and you've got to
defeat that if you're a good leader you got to recognize look we're all on the
same team we can't do what we need to do without having the support and you know
the resources and the approvals of plans from the corporate headquarters you know
and in a corporate headquarters that often times so not only are is there
frustration up the chain there's also frustration down the chain you hear that
all the time like will the frontlines they don't really get it you don't get
it over there well listen from the frontlines is where the actual mission
gets won or lost yeah so you've got a you might want to have them on board
with the process so you got to make sure that you know that
got to if you want a successful team you can't have us versus him ever twice and
a big win for the big yeah The Full Metal Jacket right what's your problem
son why don't you get on board for the big win and and you think oh well if I'm
the general and I'm telling this young guy that's got a peace sign on his
helmet that represents the dichotomy maybe that's where I learned the word
dichotomy from that represents the dichotomy of what does he say the
dichotomy he says the duality of duality of man yeah you're right that represents
the duality of man why don't you take that thing off and get on board for the
big win and that's such a great line from that moon join the team son get on
board for the big one that's such a great line from that movie because
that's exactly what we're talking about that does absolutely nothing for that
front line soldier that goes okay you're saying that and I'm literally burying
people right now in this situation and so for you saying that's me means
nothing in fact it shows how completely freaking out a touch you are and so they
did a great job in that movie of representing that through one single
line it why don't you just get on board for the big win it's like well no
actually why don't you lead how does that sound
so communicate up and down the chain of command make sure people know why and
tie-in or why it matters to them