hello my loves it is Me Jazzy Mack and today we're going to talk about exciting careers for
Hilton now I am excited about this Hilton roll because Hilton has amazing amazing benefits they
literally have where they help you like get out of debt um they've got the Employee Stock
purchase program they've got adoption assistants parental assistance and pay parental leave for you
stay-at-home moms like if you're pregnant right now they support new moms it is totally okay so
let's go ahead and look at these opportunities and as a bonus I have of course done the resume
demonstration for all of these roles and I've also included some bonus roles for you as well for
those of you that need a more flexible schedule so we'll talk about the salary we'll get into
the resume demonstration if you need the resumes they're going to be down below in the description
box um if you are a part of the subscription already then it's already in your library so let's
actually just give you a little quick reminder a lot of you have been saying I want you know remote
part-time jobs I wanted to remind you that Rent the Runway is still doing uh the remote part-time
customer experience associate job so you can apply for that they do provide you with the equipment
and they do provide training so this one is going to be a very beginner entry-level friendly job if
you're looking for something remote and something to kind of get you into the whole work from home
thing so just wanted to send a reminder for for this this is already in your library
um another little quick reminder for those of you that said you want overnight rolls if you if
you're familiar with a company called just works um this company has overnight customer success
roles and they paid very very well so they pay around twenty four dollars per hour and because
you work overnight they pay an additional 240 per hour so you're making somewhere around twenty
seven dollars per hour and if you are a Spanish speaker you get paid additional so make sure if
you know how to speak Spanish I will probably be asking for somewhere around 28 to 30 dollars per
hour okay so this role is going to be for chat support email support and uh phone support you
can ask the recruiter which one you know whatever your preference is let them know that but I have
also done the resume for this job as well it's called just works um but let's just talk about it
a little bit so they do have a mandatory virtual training and I know you're saying Jazzy what about
the Hilton role we're going to talk about Hilton I just want to give you these bonus Jobs first okay
so we're going to do Hilton last um but yeah the virtual training um is going to be for four weeks
and you have to attend all four weeks yes it is paid training once you go to overnights overnights
is going to be from Wednesday to Sunday 9 P.M to 8 A.M Eastern that's going to be the schedule if you
do apply for this role they do provide training okay so all they're saying that they want you to
have is a high-speed internet connection uh be it via Ethernet and two years of experience in
a customer service role preferably in a contact center have some zendesk or jira experience if
you don't it's not a big deal they just said it's a plus they didn't say it was a deal breaker okay
and for those of you that want to work day shift they've got a regular day shift role same exact
role as what we just talked about except this one's going to be for a day shift so all of
the same rules apply but this job is going to be Sunday through Wednesday 8 AM to 7 p.m and what's
great is you get to have a three-day weekend you know you'll get Thursday Friday and Saturday off
so you get to have I think that's pretty good work life balance they have a three day weekend like
come on most jobs are not giving anybody Thursday Friday and Saturday off okay again this shot will
train you uh 24.55 per hour an additional depending on what shift you work and if you
speed speak Spanish you better ask for something extra now lastly before we get to the Hilton roll
I just wanted to remind you all that Cigna has a data entry role okay um this is going to be fully
virtual so if you don't live in Pennsylvania it's okay it's virtual for anybody in the U.S now this
data entry role just got posted a day ago and I'm gonna need you to jump on it super duper
quick you do not have to have a ton of experience in data entry okay all they're really saying that
they wanted you to have was like a high school diploma yes they will train you and the hourly
wage for this one is going to be up to 32 dollars per hour this is data entry so it's no phones
um you're not chatting with customers or anything like that you are simply entering
data around claims around um account statuses customer statuses things of that nature so
now that we've gotten those jobs out of the way we can go ahead and hop over to the Hilton job okay
and yes I have done resumes for every job that I've mentioned they are already in the library if
you need to download them simply get the ultimate resume bundle and you will have access to every
resume that I've ever done on YouTube so let's talk about the Hilton roll Hilton has context
inter roles that are fully remote I'm going to get to the one that's more entry level I'm
going to do that one next but I did want to point out this one because it pays a little bit more
this particular role is called the forecasting and planning analyst now it's going to say that
the work location is in Texas but I want to point out it says this role can be located in Texas or
be fully remote okay anywhere in the U.S so it says that the Hilton reservations and customer
care team is on a path to rev revolutionize human Hospitality if you're looking for an
exciting career in a contact center manipulating data then this is going to be for you now when it
comes to forecasting this is basically planning out how many people you're going to need to
support the day-to-day call center so forecasting is literally what it sounds like you're making a
prediction you're forecasting how many people will need to be on the phones or will need to be on the
chat queue or we'll need to do the email support each day okay um so anybody that's ever worked
in like a supervisory role where you've or even a team lead um maybe a shift lead where you had
to create schedules you had to figure out who to put on the cash register um who to you know
let be a cook how many people to send home for the day if your production cost was starting to
um creep up those sorts of things are going to be very very relevant to this particular role
so if you've got any experience supervising you've got experience making schedules you've
got experience with approving PTO or approving people to take any form of time off whether it's
like holiday time off or like bereavement all that stuff is going to be very very relevant now
let's look at how much this pays where was it I thought I just saw it okay I think it's here
so this is a higher paying job it's 70 to 80 000. um of course this can go up or down depending on
your skill set you know your personal experience and your job location I personally just me even
being in Atlanta I would be shooting for around 85 000 for this role um when they talk about
this whole forecasting and planning analyst some of the names that maybe synonym synonymous with
this are going to be like workforce management capacity planning um scheduling even those people
that if you worked as a trainer and you had to organize different cohorts of people coming in
to be trained all of that is going to be relevant experience so let's go ahead and take a peek at
the resumes oh but wait gotta do my shout outs cause a few people just got hired so Chantelle
said hey Jazzy thank you so much I interviewed with American Red Cross on Friday received a call
a few minutes ago that I've been accepted and I start in February congratulations to you Chantelle
and then Christopher said hey Jazzy just wanted to say thank you for these videos with the help
of your videos I was able to apply for the Home Depot messenger role and I got an offer today and
I officially start on February 6. congratulations Christopher and then Donovan said I got a job
offer today for the data entry position with CVS and he was surprised because he originally
got denied for the CVS Aetna roll but then a few days later received an email for the data entry
position and he was sent the offer letters so congratulations to you Donovan thank you for not
giving up listen rejection is re Direction okay when one door closes a bigger one opens and I'm
pretty sure that this data entry job probably pays more than the one that he was originally
projected for so rejection isn't always a bad thing and then tashonda said good morning Miss
Jazzy I wanted to thank you from the bottom of my heart I got hired at Progressive congratulations
to you to Shonda let us know how it goes so back to like what we were talking about okay
so the forecasting and planning analyst role okay now the next one is going to be the guest
engagement specialist role and let me just go ahead I'm going to just I need to do the resume
demonstration for you all for the other one I want to make sure that you all are prepared so
here's the resume demonstration we're only going to do it for the two Hilton rolls because I've
already done resumes for the other roles and put them in your library so if you're going to go for
the Hilton forecasting and planning analyst role again that's the one that pays somewhere around 80
000 per year it's like 40 bucks an hour what we want to make sure that we address are the things
in the job description relating to scheduling having experience in schedules and training
um if you're familiar with running any kind of data analytics or reports so if you ever had
to do excel reports on how many people were hired how many hours they were you know any
type of excel reporting is going to be relevant experience so you want to make sure that you call
that out that is a very hot word and of course scheduling is a hot word but some of the other
hot words you need to make sure you call out are going to be workforce management which they might
put as wpm okay workforce management scheduling and doing head count I don't care if you did head
count for weddings um when you were planning some type of event and you had to make sure you had a
certain number of vendors there or you had to make sure that everyone that was going to be a
part of the wedding party was present you did those sorts of head counts listen you all have
this experience and sometimes they put these big fancy pants words in these job descriptions and it
makes you think that you don't actually have that experience when it's like yes you do if you plan
any type of events if you like were responsible for training you were responsible for coordinating
um different like meetups for people all that sort of stuff like that is 100 considered
scheduling and capacity planning if even if you or someone one that worked as an office manager
or you know an executive assistant and you were responsible for going out and buying food for
everyone in the office well do you not have to do a head count right do you not have to do some
capacity planning to figure out how many people are going to be in the building are going to be
in the meetings you have to plan for diets that people have restrictions for and all this stuff
there is a lot of planning that goes into the simplest things so don't ever discount what you do
um some of the other things that they called out in that job description were Microsoft
Excel capacity planning and because this is for a contact center if you've never done any
type of scheduling at all but you've worked in a contact center that is going to be the most
important piece of experience that you can have on your resume okay because this role is specifically
for Hilton's contact center so if you've got any type of contact center experience especially where
you did training you did supervising this is going to be perfect for you so this is available to you
if you need it down in the description box and the next roll this one is going to be a little
bit more entry level friendly this is a guest engagement specialist role please ignore the
location because it says that this location is virtual remote um it also goes on to say that
they are currently hiring in 29 States so this particular role is going to be you know a customer
support role where you are explaining to guess about different offerings whether it's about the
Hilton time shares the car rentals the credit card um you know just general guest day information
that's going to be what you're going to educate them on you may have to do a little bit of
um first call resolution you know if someone's saying hey I'm having an issue with my account
um or you know some unpleasant experience has happened at the hotel and they want to call and
talk about it that is going to be something that you're going to support but what's cool about
this role is it says you have the flexibility of picking your own hours and days to work
as long as it meets the 40 hours per week so a lot of you say hey can I work a schedule that allows
me to pick up my kids and allows me to drop them off in the morning yes you can you absolutely can
so this is what's so beautiful about this role I mean you like I said before you also get paid
parental leave you know um the debt free education thing like that is just amazing so there are just
there are a lot of great things about this role and then they also train you okay and they allow
you to do like self self-paced training so some people are like I just don't do well in
like group environments and I need something that I can do kind of at my speed well here
you go this is perfect for you so they will provide you with the uh laptop a mouse and
keyboard you'll get the audio headset you'll get the USB flash drives and a ethernet cable
um the only thing that they're saying you might provide is an additional monitor if you want it
um a surge protector and of course the ethernet like because you cannot use Wi-Fi you can't use
a hotspot or any of that stuff okay so this particular role again you don't have to have
a ton of experience just the high school diploma um anything that you've done virtually any type
of work from home jobs is going to be great I want to say this role was like up to 20 bucks an hour
according to Glassdoor I'm not entirely sure but again make sure you are negotiating okay so this
resume has already been completed for you I'm not going to do a demonstration on that one because
it's already in your library and your girl is hungry and I gotta go and get something to eat
for me and my baby so until the next time everyone I will see you in the next video bye bye [Music]