welcome back Airbnb family so I swear ever since Sean and I went to
Prague and Serbia and Istanbul for our vacation I'm looking for holes to crawl
into, ledges to jump up off of in order to find some cool places to shoot some
video.. So this video is about free software I want to give you some free
stuff that cost me nothing and will cost you nothing so you can run your Airbnb
business. So we are not talking about products like
beyond pricing we're not
talking about guesty we're not talking about wheelhouse all the stuff that you
think you need to run an Airbnb business here's some cool stuff that you didn't
know you needed
all right so this comes from some subscribers that have presented to me
some problems and through their logic I realized you guys need some resources so
a guest.. hold on for the wind let this let let this wind come score I like it
full suit I could use the air conditioning. ..haven't got all day
mother nature "thank you".. we're gonna do this through the wind anyway because we
can.. let me fix my tie.. yeah okay so the first one comes from a subscriber who
had a situation where he's worried that he's going to get in trouble. he let one of
his friends stay where they booked I think he probably gave them like money
back and they stayed and left a review for them you know as friends and he's
worried he's going to get trouble because somebody called him out on it but his
point for doing this was not only did he want the review but he wanted his
friends to answer a questionnaire like a survey because his property was new and
I'm like: ah so first off you didn't have to give somebody a free stay but you
could have got somebody stay for cheap but here's a free resource if you want
to do surveys and you want them to look good and that's why you didn't want a
stranger doing them so this is typeform.com this is something that I used for
years before I learned like the nuances of it and how to write it myself and
sorry I do some basic typeform stuff but essentially what it is is it is a
survey or questionnaire website where you create just like like a list of
questions and they answer and it's really smooth and beautiful and it's
just a great way to ask people questions and get that data and there's an admin
panel you can get all the data and it can break it down if they do multiple
choice they'll give you percentages of who answered A and B it's way cool so
it's free there's a paid version of it that allows you to do some really fun
things with it like really specific features but you don't really need to
need those if you're just doing it to have people answer like a small survey
right so you can use surveys at the very beginning of running an Airbnb property
to find out if there's anything you're missing you can do it as an ongoing
thing to check up on your cleaners you know continue to inspect what you expect
and the best way is to ask your customers if you're doing a bad job so
number two and no I'm not going to tell you about Google calendars because we've
already talked about Google calendars it is the most awesome free software
ever if you don't know why watch the other videos right okay so number two is
another freemium it's called WHEN I WORK. WhenIWork.com is like a scheduling software Human
Resources kind of thing you can create a schedule for your cleaners for example
so you say hey Johnny's gonna work these hours of these hours at this location
now the free version isn't quite what I want to talk to you about there's a paid
version that lets you do clocking in and clocking out based on GPS location so
the thing is when you hire cleaners right you're gonna pay them by the hour
which is lowering your cleaning cost because otherwise you'd be paying
somebody else a lot more by the hour problem is time theft when you have your
own employees so if you're paying somebody 12 to 15 dollars an hour you
want to know that they're there working where they said they were going to be so
here's how we do this when I work you pay for the the slightly more expensive
version you put your cleaners into the system they download an app on their
phone and you set your homes as GPS locations and if they want to clock in
they have to be at a home to clock in they can't clock in from their house
preventing time theft so I used to use this program too with my sales teams I
wrote a very basic version of this because it is kind of complex so you
could write your own version of this if you wanted to and if you want to message
me comments right okay last one isn't necessarily free but it is free so this
one's called UPwork so UP work is a site where you can find people to
outsource stuff to one of my favorite subscribers we talk all the time she's
always active thank you by the way and hi she told me that she's too busy to
expand her Airbnb business because of everything else she has going on I asked
her if she thinks she's relying on herself too much and she said well it's
kind of hard to outsource because it's expensive the only thing I can really
see outsourcing would be like my IT stuff that like WordPress related stuff
and I'm like have you heard of we work so we work you can find people to do
programming IT phone support virtual assistant telemarketing like just any
real position that somebody can do by the through the phone or their laptop
and they can screen share to prove to you that they're working you can find
those employees or contractors on we were calm and because they're all from
different countries you can find people super cheap sean ray my traveling buddy
he's found people to do stuff for like a buck
a buck an hour American because they're from some Island that $1 is good
so these software's are absolutely awesome the free versions the paid
versions have fun with them and of course one day I'll do like a wheelhouse
or be on pricing review but right now we still manage her stuff manually and
we're doing great so if you have any questions about automating software how
I decided to shoot here the whole place is I leave it in the comments thank you
for watching Airbnb automate it and I will see you on the other side