Hey Cymye, I have something interesting to show you.
Seems that Chilean ambassador has a second job!
Yeah? He's doing delivery for JDL Express?
Yeah seems so!
Yeah, very interesting right?
Very interesting. Maybe we should try as a second job and forget the YouTube thing?
Yeah, let's go!
So let's try?
Yeah, let's go deliver something!
Alright, so a couple of days ago,
JD Logistics – the logistics arm of JD.com and one of the largest logistics companies in China
reached out to Cymye and I to see if we were interested to be their courier for one day
to experience their excellent delivery service.
Well, that sounds a bit weird to us at first.
Because we’ve seen some internet celebrities
went to some big companies to be a one-day CEO or something.
We wanted that.
But since the Chilean ambassador seems very happy with his JD delivery job, we took it also.
It all starts at 6 am. Ok I’ve got to admit Cymye and I woke up late.
Just imagine we would be fired on the first day if we were the real delivery men.
By the time we arrived at the facility, there were some couriers already there to sort the packages.
These packages are all collected from different areas within China the previous day
and are delivered the next day.
They register the packages by scanning the bar code on them
and are then assigned to different districts of the city.
JD Logistics told us that there are more than 5,000 packages to sort each morning,
then in the afternoon there will be other trucks.
Totally that would be around 10-20k packages per day.
That’s a staggering number, because in many cities
they don’t even have that many residents!
But thanks to JD’s sophisticated processing system
and hard-working staff, the packages can be delivered to the user’s hands on time.
Speaking of deliveries, let’s go deliver something.
The manager was kind enough to assign each of us a partner to help with,
probably because he didn’t want us to mess up the whole delivery process as well.
We took this small van, which I think is pretty fun to ride,
basically the same like those e-scooters I’ve reviewed before,
though I almost crashed on my first drive. Definitely, I’m not a good courier!
But the staff from JD are good and professional!
The way they drive and handle packages like a pro.
Now we entered the residential community to deliver the packages one by one.
One thing I found that is unlike other express services
that only deliver to a place near your house or only to the delivery locker,
which you have to collect by yourself,
JD Logistics will deliver to your door directly.
As the day we were delivering was a workday, very few people were at home. We then called to notify
the customers that we put the packages at the door. And if someone happened to be at home,
we then asked the user to sign for the packages. For heavy packages we’d help to put inside a room,
or for some special products we’ll take the stuff out for users to let them check right on the spot.
Not only that, for some buildings they didn’t have an elevator or one that worked so we’d take the
stairs. Just to make sure customers didn’t have all the hassle. It’s all in the details mate.
From my experience, the delivery service from JD Logistics is probably the best I’ve had. I
remember one time I ordered a giant massage chair, the JD couriers even had to take down my door to
get it in. And they don’t charge extra! Thumbs up for that.
For many people, they may know JD Logistics only works for JD.com, which is one of the largest
e-commerce sites in the world and has a total market cap of about 104B USD, actually not so,
they deliver packages for average users as well! When we were shooting the video, there was a woman
who ordered more than 10 bags online but later she didn’t like them and would like to return
them. We then just patiently wrapped them one by one for her. For some products, we then took the
packages back to the facility and re-wrapped just to make sure they were carefully protected and
wouldn't be damaged during transportation. It’s like they treat their own packages.
The reason JD can offer such thoughtful service
is unlike other express companies, they outsourced everything,
JD Logistics hired all these workers full time and offer all insurances and competitive wages,
and they have a sense of belonging.
Like the partner I was working with, he has been working
for JD Logistics for many years. Normally, in the express industry it has a large turnover of staff,
but for him, there is no need to go out for other jobs, it’s already good working there.
One last thing you might care to know is how much they can earn per month. Well, that varies from
month to month and city to city.
I wouldn’t say the specific number, but they earn much more than me from YouTube.
Now I’m seriously considering giving up my YouTube career and join the JD Logistics company.
Of course, things aren’t always easy when delivering, sometimes they ran into
nasty weather like snowy days or those extra heavy packages, delivery would be slow and difficult.
So next time when our delivery is late, please be patient and don’t rush, they are certainly
trying their best to deliver.
And yes, please say “Thank you” when they handle our packages to us!
Cymye, what a day!
Yeah, right?
So in your delivery,
what's the most difficult situation for you?
I think those buildings without the elevator. For me, it's really hard to climb these stairs.
Yeah, me too!
But that's the most impressive part from JD express service because no matter what,
no matter what situations, no matter what packages, they have to make sure to deliver
products to users' hands, right? Yeah yeah
Thanks to JD Express for sponsoring this video.
I'm Sami.
I'm Cymye.
I will catch you in the next one, bye-bye. okay