- Notifica...
(phone chiming)
Notifications...
(phone chiming)
Jesus!
Notifications can be overwhelming.
(phone chiming)
I'm gonna show you
how to manage Facebook Business Page notifications
so you only get the most important ones, all right?
Let's get into it.
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My name is Jerry Potter.
Yes, it rhymes with the boy wizard.
And today I'm gonna show you how to manage
your Facebook Business Page notifications.
They can be overwhelming,
especially if they're popping up on your phone,
you're getting an email, different things like that.
And even if your business is new
and your page is not getting a lot of notifications yet
'cause there's not a lot of engagement,
we can still walk through how to get them set up right
so as you grow, it doesn't become overwhelming.
Now, to get to your notifications settings,
you're gonna wanna go to Settings
over here on the left of your business page.
And we are setting this up on a computer.
I will make a recommendation for phone notifications
once we get through this part on the desktop.
So click through there
and then you can click Notifications here on the left.
And this is basically where you go through
and set up exactly what you want.
And you can obviously read this,
but I wanna make my recommendations after managing dozens
if not over 100 different pages over the years.
Also notice, I like that they've added this note at the top.
This is what you will receive.
So, these are my notifications.
So, if you have another admin or editor on your page,
they have their own settings that they can set up.
So first, Allow Notifications?
Yes.
If you're using your business page,
you're gonna wanna know when somebody sends you a message,
or if somebody leaves a comment,
or leaves a good review, or a bad review,
anything like that.
So leave that on and then you choose,
you can get a notification in real time
each time there's activity or updates on your page.
So if you are super active on your page,
you have a lot of engagement
and you wanna get back to people as soon as possible,
and I'll tell you, when you're a new business owner
you feel like that's required, like,
"Well, I've gotta have good customer service."
Don't let social media suck up all of your time.
I've worked with massive clients
and we would go through once in the morning
and once in the evening, and that's it.
And you will be okay.
Most businesses are fine in that way
unless you're a multinational corporation.
So the other option is you can choose only to get
one scheduled notification per day
on all activity and updates to your page.
And so, if you choose that,
you'll notice that everything else got turned off down below
and you'll basically get a summary
of everything every 12 to 24 hours.
So we go back and turn that back on.
Next is, where do you want to get notifications?
Now, you're gonna get them here on Facebook,
the little red circle
that pops up in the corner, either way.
But if you want, you can have them email you every time
or you can have them SMS or text you
every time you get a notification.
Now, that's a lot.
And sometimes if people have all these on and they just go,
"Oh my God, I can't stand it, Facebook, it's too much."
So I would recommend turning off anything.
I don't want emails, I don't want text messages.
I go through my page twice a day
and I look at the notifications.
However, if you like email
because you want an email for everything you have to check,
then you might wanna turn on email in that way.
The only way I would do taxes
if you feel like you have to get back to people
within a few minutes no matter what the case may be.
But again, do not let social media control your life
in that way.
So I have both of those off.
Then next, you choose what you want a notification for.
So again, everybody is different.
You decide what's good for you.
Here's how I have it.
New Messages, I have on.
New Page Check-in, I don't have on
because I don't need to know that.
But if you have a physical location
and you want to reply to people that check in,
then you might wanna have that turned on.
New Page Mention.
Yeah, I wanna know if somebody mentions my page.
New Review, New Comments.
So those are all really intentional actions
that somebody takes that,
"Yeah, I want to be notified when that happens."
Not necessarily immediately,
which is why I turned off the emails
and the SMS text messages,
but I do wanna be aware of that
so that I can engage with those people.
Next is New Likes.
I do not care to know every time somebody likes my page.
If you have a quickly growing page,
you would be quickly overwhelmed.
So I have that off.
And then, New Likes on a Post.
Again, I'm grateful for anybody that likes or loves a post,
but I don't need to be notified when that happens
'cause there's nothing for me to really do with that.
Next up is, New Subscribers to events.
If you wanna know when people mark themselves as interested
or going to your events,
you can have that turned on.
I don't do a lot of events on my Facebook page,
I do events in my Facebook group.
So that's just kind of been left on.
Next, do you wanna know when people share your posts?
Again, this is one of those things I'm grateful.
I do see it when I go look at the post,
but I don't need a notification every time it happens.
I don't need to know every time there's a new follower.
These last two are important
if you have multiple people managing the page.
So let's say that you have a community manager, or a VA,
or somebody that helps you out,
these are good to have on
just so you know if you wrote something
and then someone else came in and edited it,
it's really nice to be aware of.
And then these last ones, if your page is in a group,
then you can get notifications about activity in that group
that your page is in.
So again, turn off the New Likes, the New Followers,
'cause those aren't things you can do anything with.
In the beginning that's kind of fun, and you're like,
"Oh, I got another follower!"
But eventually you're gonna be focusing
and moving on to other things.
Now, on your smartphone,
there aren't really additional settings
in the Facebook apps,
but you can go into your phone's notifications
and decide how often you want to be interrupted
in your day with your phone.
If you've been following me for a while,
you know I'm a big proponent of letting...
You be in control of social media, don't let it control you.
So, this is in the Facebook Business Suite app
which is for controlling pages.
There's also the Creator Studio app
and the regular Facebook app.
But I actually have all of these completely turned off
because, like I said, I just go in once in the morning
and once in the late afternoon,
and I go through my notifications.
And I try not to do it any other time.
So, normally mine looks like this, but you can go through,
and if it's interrupting your day too much
or anything like that, at least turn the sound off.
And again, this is on an iPhone,
Android would look a little bit different.
If that red dot on the app
that shows how many notifications you have
gives you anxiety on an iPhone,
you can turn that off.
But just take a second, go through, set it up
what makes the most sense for your life.
And if you're worried about it, try it for a week,
see if you miss anything urgent,
and if you didn't, then maybe try it for another week.
So now that we've got all those settings
the way that we want them,
here's the fastest way to manage your page notifications.
Again, don't let it overwhelm you.
I come in once, first thing in the morning
and once at the end of my day, and that's it.
So if you do it from your business page,
there's two really cool ways to do it on a computer.
One, you just click here on Notifications on the left,
and it brings them up in this column.
And as you click on each one,
it will go through and bring it up.
So if this was something that I wanted to comment on,
I could leave my comment,
then I scroll down to the next one
that maybe needs a comment.
And if it's somebody who's commenting
on your posts on your page, it has this little green icon
which kind of helps it stand out a little more,
which is really, really nice.
And you can come over and leave your comments there.
Now, Creator Studio lets you do it
in a slightly different way.
And this is another free tool from Facebook.
You can go to facebook.com/creatorstudio.
And once you're in Creator Studio
and your page is connected,
you click over here on Inbox+,
and this lets you manage both your messages
and your notifications in one place.
So there's four columns up here.
The first one is my messages, that my page gets,
and they're all here, kind of like a traditional email inbox
that you might use and you can reply to things as you want.
Then the next one are your notifications
except they actually show up like an inbox.
So you can click through to each one.
But the cool part about this,
for those of you that like to have an empty inbox
and a clean desk, clearly I'm not one of those,
you can go through and click this little button.
And once you're done with the notification,
you can archive it and it just goes away.
It goes to a done folder and you can empty this out.
So if that makes you feel like,
okay, (sighs) I didn't miss anything,
you might love this.
And then these next two,
if you have an Instagram Creator Profile
or business profile connected to your page,
you can go through
and see your notifications here in the same way.
And then this last one is your Direct Messages.
I don't have Direct Messages connected to my page here,
but it's super simple, all in one place.
Finally, if you do wanna do it on your phone,
it's not gonna be as fast but you can do it on the go.
There's two apps for managing pages.
One is Creator Studio from Facebook,
so you can get this for iPhones or Android,
and the other one is called Facebook Business Suite.
It used to be called Facebook Pages Manager.
This is the new of that.
So both of those work
for managing your Facebook Business Page.
I hope that helps you get notifications managed
so they don't become overwhelming.
And if you've got other challenges
with social media for your business,
I've put together this Social Media Quick Fix Guide.
It is normally $19,
but I'm offering it to my YouTube community for free.
It identifies some of the major problems
around getting engagement, or reach, or sales,
as well as the first steps on how to correct them.
You can get it using the link on the screen
or find the link to click in the description of this video.
All right, was this helpful?
Is this gonna help you manage your Facebook notifications?
If so, take a second, click like on this video
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