Hi, I'm Amy from eSpares.
In this video, I'll be showing you
how to replace the drain pump
on a Samsung EcoBubble washing machine.
If you find that your washing machine isn't draining properly after a cycle.
This could be due to a faulty drain pump.
So if this is the case it will need replacing.
For this repair, you're going to need a Phillips screwdriver.
A pair of pliers
and a towel to soak up any spillages.
Now before we begin it's important
to make sure that your washing machine is switched off
and unplugged from the mains before carrying out any work.
Before carrying out this replacement
you'll need to turn off the water supply to your washing machine
and disconnect the mains water supply from your appliance too.
The first thing to do is to check your drain pump filter.
So if this is blocked
this might be what's causing the problem for you.
So we can put the towel down
and remove the filter and give it a check
and if you find that it's dirty or clogged
then you'll need to clean this under a tap.
Then you can reinsert it
run a cycle again to see if this has fixed the issue.
You can also
empty the emergency drain hose
of any excess water.
Even if you've recently cleaned your drain pump filter
it's still important to do this step
as you'll need to remove all the excess water from the pump.
as you can see we've carefully tilted our washing machine onto its side
it needs to be on the right-hand side as you're looking at it
so you might need someone to help you do this.
Then we can begin by removing the bottom panel
and we can do that by using our Phillips screwdriver
to remove these five screws here.
Then we can remove the bottom panel
and put it to one side
and we will be removing quite a few screws in this process
so it's important to keep all the screws with the relevant parts
so it makes it easier when replacing it.
So here's the drain hose
and we'll first need to remove the plastic tie clip here that holds it in place.
Next, we'll need to remove the jubilee clip
that keeps the hose connected to the pump
and pull the hose off the pump.
So you may need a pair of pliers to help you remove the jubilee clips
and regular pliers will do but you can also use
angle nose pliers these might help a little bit more.
Then we can place a towel underneath
and this will soak up any water that might spill out.
Next, we need to come back round to the front of the machine
and we can open up the filter cover flap here
and just pull this off to remove it.
Next, you might need to use a flat blade screwdriver to help.
But we can insert it into the side of the cover here
to pull that out
and then lift the filter cover away.
Then finally we can use our Phillips screwdriver
to undo the two screws here
that hold the filter housing into place.
You'll now be able to access the filter housing more easily
which has both the drain pump and the circulation pump attached to it.
So you'll see here
that the drain pump is white
whereas the circulation pump is grey.
So it's important to remember
so you can be sure that you're replacing the correct pump.
So we can now open the drain pump cover at the end
and remove the black wire
which goes around the pump.
Next, we can remove the two jubilee clips
that keep these two short black hoses connected
to the washing machine's interior.
You can use your pliers for this, if you need to.
The hoses should just slide away.
Sometimes the hoses can be a little bit tight
so we can insert
a small flat blade screwdriver here to help loosen it off.
There we go.
We can then open the circulation pump at the end
and remove the black wire
in the same manner as we did with the drain pump.
Removing the filter housing
will not only make it easier to replace the pumps
but it will also make it easier for you to give the housing a clean too.
We recommend doing this when doing this replacement
to help keep the unit in good shape
and you can clean it by running it under a tap and using a brush.
Finally to remove the faulty drain pump
we'll need to simply unscrew the three screws
that keep it connected and pull it free.
Then it should just pull away.
Now it's time to replace the drain pump
and to do this you're going to need to know
your washing machine's model number
to make sure that you get the correct part for your appliance.
If you're unsure of the model number on your machine
you can take a look at our video up here
on how to find the model number on your washing machine.
We'll also link down below
where you can find replacement drain pumps on our website.
When fitting the new drain pump
you first need to make sure that the black seal
is included in your replacement pump first.
If it's not you'll need to transfer the seal from the old pump
back into the new pump.
Then you can screw the new pump back into place
using your Phillips screwdriver
and the three screws that you removed earlier.
We can now refit the filter housing back into the washing machine
and we can start by connecting
the electronic connectors into the circulation pump here.
Then we can turn the filter housing around
and refit the short black hoses
using the jubilee connectors here.
Next, you can line up the filter housing
here and here
and push back into place into the washing machine.
Now just make sure that you push the emergency discharge hose
through the outside of the machine.
Finish securing the filter housing
by screwing back into place the two screws that we removed earlier.
Then we can reattach the filter cover on the outside of the machine
by pushing it until it clicks into place.
Then we can just
push the cover back in too.
push the drain hose back in and close it.
Next, I'm going to reconnect the drain hose to the filter housing.
Making sure to secure it in place
using the jubilee clip.
We can then remove the towel we placed in earlier.
We can then reconnect the hose to the plastic tie clip here.
Finally, you can refit the bottom panel to the washing machine.
Securing it into place using the five screws that you removed earlier.
You can then stand your washing machine up
to its usual upright position again using a second person if necessary
and that's it how to replace the drain pump
on a Samsung EcoBubble washing machine.
Hopefully now your washing machine is draining properly again as it should.
It's also important to make sure that your washing machine
is as clean as possible otherwise a dirty washing machine
won't be able to clean your laundry properly.
So when doing this repair if you notice any bad odours
or you notice that it could do with a bit of a clean
then you'll want to take a look at our video down here
on how to clean a smelly washing machine.
Before you go be sure to subscribe to our channel
for plenty more appliance repairs
maintenance guides and all things eSpares.
Thanks for watching.