- [Presenter] Azure Communications Gateway streamlines
the integration of fixed and mobile networks
to Microsoft Teams Phone
as part of the Operator Connect program
and Teams Phone Mobile,
answering the increasing need from businesses and customers
to enhance collaboration and productivity.
As an operator, productization of new business services
can be a lengthy and disruptive process
for your network, your operations, and your budgets.
Azure Communications Gateway directly addresses
the operator imperative
to rapidly launch new services
by providing a managed service
that simplifies network and IT system integration,
allowing you to maintain existing business process
and reduce project lead times
from months or years down to weeks,
all while avoiding the significant upfront investment costs
associated with traditional telco projects.
This enables delivery
of high-quality Teams PSTN calling services
that leverage Azure's world-leading security
and cement your ability
to continuously deliver innovative business services
to your customers.
Azure Communications Gateway is now available
to purchase and deploy
through the operator's Azure subscription
in the Azure Portal.
This tutorial serves as a walkthrough
of the operator's experience
with Azure Communications Gateway
from acquisition in the Azure Marketplace
through enterprise provisioning
using Azure Communications Gateway swivel chair portal.
Azure Communications Gateway is deployed
using an installation wizard in the Azure Portal.
During this process, you will select basic configurations,
including the voice platforms you will be connecting to,
such as Operator Connect and Teams Phone Mobile.
Once you complete the installation wizard,
you now have access to this resource
within your Azure environment
where you can view and configure
your Azure Communications Gateway Service.
This simple approach means your resources can be deployed
and live within hours.
As an accelerator partner,
our service also manages your onboarding
to the Operator Connect program
to ensure you get your service to general availability
as quickly as possible.
The Microsoft team works with you
to establish your Operator Connect portal presence
and manage the end-to-end acceptance testing required
for general availability of your OC service.
The Azure Portal acts as a single pane of glass
allowing you to interact with Azure Communications Gateway
as well as your other Azure services.
As a managed service,
Microsoft employees actively monitor traffic
to ensure all aspects of the service
are healthy and functioning efficiently.
However, you also have the freedom
to interact with and monitor the service
as much or as little as you want to.
The dashboard can be integrated with Azure Monitor,
allowing you to tie in with existing systems
in your own NOC.
Our team also takes care of any software upgrades
and changes to the Teams-certified SBC SIP specifications,
meaning your operations teams
don't have to schedule and manage upgrades or updates.
Finally, we also take care of fault resolution
on your behalf,
providing you with a single Azure Communications Gateway
and Teams PSTN calling support interface
where you can raise tickets for either
if you're not sure where the fault lies.
Your Azure Communications Gateway service also brings
an optional API bridging capability
that supports the API integration requirements
set out by the Operator Connect program.
There are two key capabilities of the API bridge.
The first is a swivel chair portal.
This brings a simple manual interface
that allows your operations teams
to drive the pre-integrated Operator Connect APIs,
ensuring that you can rapidly meet
the program requirements for launch.
The second capability is an API mediation function
that simplifies the integration
between your OSS, operation support system,
and BSS, business support systems,
and the team's APIs,
allowing you to leverage your existing systems
and thus preserve existing business workflows and processes.
This reduces the need for slow
and costly IT integration projects
from potentially being several months long into weeks
while also simplifying future administration
of your existing provisioning workflows.
Now let's click on the swivel chair portal.
There are three tabs here under Number Management:
consents, numbers, and civic addresses.
On the Consents tab,
there is a list of the different enterprises
that have selected you as their operator
in the Teams admin center.
This will show you the enterprises
that have expressed interest in you as their operator.
By selecting any one of the interested enterprises,
you can update their relationship status,
manage their numbers,
and edit their civic address status.
Taking a closer look at number management,
you can access all your numbers in the left navigation.
Click here to see what phone numbers you have assigned.
You can also drill down from the Consents tab
to view the numbers you have assigned to this enterprise.
This view allows you to upload numbers
to the Teams environment.
As soon as you assign a number in this portal,
it will appear in the enterprise's Teams admin center
as available and ready for use,
allowing them to go and assign those to their employees
so they can start making PSTN calls using Teams.
You'll have seen during the upload
that numbers have a location associated with them.
However, to be available for assignment,
these locations must first be configured
by the enterprise IT admin in the Teams admin center.
You can view these addresses
as well as the locations associated with them ahead of time
in the Civic address tab.
Here, you can see each of the addresses
that the enterprise has configured
and the locations within that address.
This can help you plan for number upload
as well as diagnose any issues
in the number uploading process.
The simplicity of onboarding Azure Communications Gateway
into your network
and its streamlined integrations with Teams
accelerates the creation
of secure Teams PSTN calling services
to address the increasing customer demand
for Teams Phone in your markets.
To find out more
about ways to leverage your existing network
for your customers' Teams calling requirements,
visit the following.