hi everybody my name is Richard McMunn
from the interview training company past
my interview calm and in this tutorial
I'm gonna teach you how to pass any kind
of leadership or management interview so
if you've got one coming up please stick
around watch it from beginning to end
because I promise you the questions and
unique answers are gonna really help you
to pass okay welcome to this tutorial
that's me there on the right hand side
my name is Richard McMunn
very passionate about helping people to
pass their interviews I've been doing it
over 20 years now and in this video I'm
going to focus specifically on a
leadership and the management type
interview I'm gonna give you sample
questions to prepare for and more
importantly I'm gonna give you a load of
unique answers as well as normal please
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thumbs up okay let's get straight into a
question number one of a leadership and
management interview tell me about
yourself and why you are suited to this
leadership or management role so it's a
pretty much guaranteed question the
first one that you are likely to get
asked in any kind of leadership or
management interview now two tips for
helping you to answer this successfully
tip number one my advice when responding
to this question is to focus on these
competencies the competencies of being
able to inspire and motivate your team
being able to work under pressure to
achieve the company goals also being
able to solve difficult problems by
working on your own initiative and also
making sure you make the right decisions
at the right time and I'm gonna give you
an answer in a second which encompasses
all of those competencies now tip number
two tell the panel that you will work
hard to meet the organizational
objectives you will also be loyal and
trustworthy and you will act as a
positive role model and representative
for their company and I'm pretty much
sure if you say all of those things
combined you will answer this with the
top
you know the highest marks possible so
here is my suggested answer for you tell
me about yourself and why you're suited
to this particular leadership and/or
management role here we go I'm a
hard-working determined loyal and
competent leader and manager and I have
the appropriate level of experience and
expertise to not only inspire and
motivate the team but also ensure they
work tirelessly towards achieving the
company objectives now I've studied your
organization in detail and you are
clearly an innovative and
forward-thinking company who has
ambitious plans for the future now based
on my own personal career goals and my
enthusiasm for this type of role I feel
we will be able to work collaboratively
together effectively to meet your
targets and your future plans now that's
a real solid answer now of course you
can either take notes and write down
those answers or I will tell you at some
stage during this video where you can
get access to these and download them so
that's the first question
of a leadership and/or management and
interview let's take a look at question
number two tell me about a time when you
made a quick decision we've limited
information so as a leader and a manager
you often have to make quick decisions
with minimal information and this is an
acquired skill but there's a couple of
things that you have to do in these type
of situations to make sure that you make
the right one so two tips before I give
you a brilliant answer to this question
tip number one quick decisions have to
be made as a leader in a manager however
it is essential that you balance the
risks versus the benefits for each
decision that you make number two my
advice is to describe a situation you
were in where you had to make a quick
decision based on the best interests of
the organization and that you and this
is the important bit you weighed up the
pros and cons before you make that
decision so here is a suggested answer
that can be used in any kind of
leadership and management interview here
we go tell me about a time when you made
a quick decision with limited
information in a previous role I was
often required
make quick decisions without much
information to hand one particular
situation involved a client requesting
important changes to a project we were
working on and they needed an answer
within the hour now normally I would
take the time to calculate a cost-based
exercise to determine the impact on our
budget and the profitability whenever a
client requested additions or changes
however this was not possible due to
time so I weighed up the risks of losing
the client for future projects as they
had already spent a considerable amount
of money with us over the years on that
basis I agree to the changes but I
reiterated to them there would not be
any further changes after that I only
ever make quick decisions if the risk of
not doing so is that the detriment of
the organization I'm working for I will
always balance risks versus the benefits
in any situation like this that I am
presented with so you are given an
explanation of their where you made a
decision with limited time a quick
decision but you had you'd weighed up
the options quickly but you're also
saying there that you will always put
the organization first and that is the
important thing when responding to that
kind of question let's take a look at
another one of the leadership and
management interview tell me about a
time when you handled a crisis or a
really difficult situation now this is a
common leadership and management
interview question because what they are
looking for here is for you to take
responsibility for this situation
because you're a leader and a manager
and you can't go running off to your
senior managers or your directors to say
what should I do here you have to make
important decisions so two tips to help
you answer correctly demonstrate your
ability to remain calm and utilize
innovative thinking to come up with a
solution to the problem or the crisis
you are faced with now every problem can
be solved every problem can be solved
and it's your job to show that you are
resilient you have a determined attitude
and an ability to strive towards
completing the task or project
efficiently and effectively so how do
you do that when answering this
interview question here's a sample for
you tell me about a time when you
handled a crisis here we go
during a particular team project we were
literally seven days away from the
project deadline and everything was
going smoothly and as planned
unfortunately two important members of
the team had to go off without notice
one was due to sickness and the second
was due to compassionate reasons the
project was literally thrown into
turmoil and it initially looked like the
project would not get delivered having
disastrous consequences for our client
however I decided to step up to the
plate and search for ways we could get
the project over the finishing line I
started scouting for talent from other
departments and after a day of intense
searching we managed to hire two people
to help us complete the project then we
all worked around the clock due to the
time already lost and we pulled together
we dug deep and we focused on the
project outcomes at the end of the
deadline the project was completed and
more importantly to the required
standards and specification I believe I
am at my best when under pressure and I
can always be relied upon to be
resilient innovative and determined so
you're showing there you're given a
situation that you're in when you had to
handle the crisis but you were saying
I'm the one who stepped up and I came up
with a solution an innovative solution
and you're also saying and this is the
this is the important bit I said there I
believe I am at my best when under
pressure so I'm telling the panel I can
work in this kind of situation no
problem at all next question what do you
dislike the most about leadership and
management okay a real tricky question
because you can't say well you know what
there's absolutely nothing I dislike I
love every bit of him and I would say
you're not being honest because there
are some things here we've leadership
and management I've I did it for many
many years I run my own business but I
was a leader and a manager in the fire
service many for many years a highly
stressful job very difficult at times
and there were some aspects that I
didn't like but there is a trick to
answering this question so two tips
before I give you a great answer number
one don't give something here that you
have control over so don't say I don't
like people within a team who
underperform or I don't like it when my
my door
rector or senior manager gives me
unrealistic targets to make or or
expectations make sure you give
something and you don't give something
that you have control over number two
tell the interview panel one thing you
dislike but then say you have developed
skills to overcome that particular
dislike over the years so here's a great
answer that I think it can be used in
any kind of interview what you dislike
the most about leadership and management
here we go
there isn't much about management
leadership I dislike however if I had to
choose one thing it would be when the
completion of your task or project is
dependent on external stakeholders whose
appetite for completion isn't in sync
with your own having said that I feel
over the years I've developed strong in
Turpan interpersonal skills and
persuasion techniques to get external
stakeholders and organizations to help
me achieve my old managerial aims and
objectives I think that's a brilliant
answer because you're saying there isn't
much I dislike about it but there is one
thing and that's when external
stakeholders you don't have much control
over when their appetite for ambition
isn't the same as your own but then you
were saying but I believe I've developed
strong interpersonal skills and
persuasion techniques to get them to
help me okay really really solid answer
next question if you are successful at
interview today what's the first thing
you will do as our newly appointed
manager or leader so if you're
successful what's the first thing you're
going to do quite a difficult question
but I'm gonna give you a really really
strong answer
no sorry number one make sure you have a
plan for what you're gonna do so be
prepared already don't say well I'll get
into the role and I'll sort of find my
feet you need to hit the ground running
number two base your plan what you plan
to do on three things these three things
were really good
number one obtaining a clear brief from
your senior managers and directors
number two carrying out team appraisals
and then number three motivating and
inspiring your team towards the goals
okay those are the three things I
recommend you you say in your plans
you're gonna say I've already got a plan
of what I'm going to do if I'm
successful and these are the three
things so
is my answer for you if you're
successful at interview today what's the
first thing you will do as our newly
appointed manager or leader here we go
if I'm successful and I get to become
your manager or leader I plan to do
three things within the first few weeks
of arriving first and foremost I will
obtain a clear brief from you my senior
managers and the company directors to
understand exactly how I can help the
company strategically meet its goals and
its targets secondly I will get to know
my team inside out
I plan to carry out in-depth appraisals
with each team member to find out how
they currently contribute to the team
and the wider organizational object is
within their role
finally after completing the first two
stages of my three-stage plan I will
brief the team fully on my expectations
in respect to performance and also
reiterate the goals and targets we will
all be working towards it will then be
my job to manage lead and motivate the
team that's a really good answer a
really really good answer okay now I
hope you've enjoyed those and I love
creating the the questions and the
answers if you would like more of these
and you want to get a copy of those
please click the link below the video or
go to the website pass my interview comm
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questions and suggested answers if
you've got an interview coming up I
don't mind you telling me what it is in
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that way I'll give you a few questions
to prepare for because obviously these
other ones for a leadership and a
management interview but any kind of
interview whatsoever my advice is get
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wish you all the very best thanks for
watching guys good luck