hey guys Serg here back with another video today we're going to be talking
about what happened when a CRA is really responsive to a site
hey guys Serg here back with another video today we're talking what happened
when a CRA clinical research associate becomes really responsive to a site so
from the CRA s perspective they want to be the best CRA or typically they want
to be the best CRA they can be and sites will reach out email or call them
whenever they have questions which is perfect that's what we encourage sites
study coordinators to do people working at the site we encourage you to reach
out with questions because we don't want you to not follow the protocol and then
if you don't follow the protocol then we've got major and minor deviations
that could happen so we want you to reach out whenever possible whenever you
got questions but what I've noticed is when a CRA becomes really responsive
it's like a never-ending cycle because the site start asking more questions
because they know they can pick up the phone and call the CRA where they can
email the CRA at any time when they have a quick question so that's why a lot of
time now this is from the site's perspective that series won't respond in
the timeliness of manners even though they can respond potentially maybe
they're sitting in there at the airport or maybe you know just sitting at home
or something chillin they could respond but sometimes
they purposely take a little bit longer to respond because they don't want the
sites to think that they're just standing there ready to ask questions
it's kind of a reverse psychology they play because they want the sites to be
able to like think kind of think for themselves and not always rely on the
CRA when they have questions I've got to be honest a lot of the times sites ask
questions that are in the protocol or that have been discussed already or you
know have been talked to a multiple multiple times and I know site study
coordinators are usually working on multiple protocols at one time I've
heard anywhere from you know a couple two all the way up to nine and it's just
crazy I mean it's crazy to expect someone to know what's going on at the
given stage in a study working on so many different protocols so I get it you
want to ask the CRA questions but just to like inform you a little bit on what
a CRA is thinking when they don't take a lot of time
now I don't want you to think that's what's happening all the time because
see Ras are busy they are on flights they do you know they're on site they do
work multiple study sometimes and they're tired they need to rest like
everyone else so they aren't always accessible but sometimes they make
themselves a little bit less accessible on purpose because they want the site to
be able to kind of figure it out for themselves in a way so this is something
I've noticed as a monitor also that the more responsive you are to site the more
questions they tend to ask because they know that they can always pick up the
phone and call you or email you whatever way your perfect form of communication
is so something to keep in mind from the site's perspective is kind of make sure
that you reviewed the protocol maybe you've talked about the question in the
past through email so you know review your emails make sure you're not
repeating questions or anything like that a lot of the times the protocol
does answer most of the questions they are available in the protocol to the
answered and that is the way that is one of the reasons why the protocol is
written it is thoroughly written and you know they constantly updated with
different versions and not constantly but a few times usually over the
duration of a study it will be updated so that's part of the reasons to make it
better and better as it goes a more streamlined throughout the process of
the clinical trial so that's just something to keep in mind so definitely
if you're a site asking questions make sure you review the protocol before
before you asking questions because a lot of times the answers can be found in
the protocol and from the CRA perspective well see arrays are gonna
keep doing what they're gonna be doing but just just so you know CRA do take a
little bit longer to answer questions partly because they're busy other part
because they want the sites that kind of figure it out for themselves and and you
know the more responsive you become to the sites the more they're gonna be
asking you questions so that I let you guys know as always email Ally clinical
group at gmail.com any questions you may have any enquiries you may have also
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