hey what's up guys happy friday today i
want to share with you the story of an
unintentional experiment that i ran over
the last uh 10 days roughly
where i went in to update my amazon
seller central
i could say fbm pod so fulfilled by
merchant print on demand products so i
didn't touch my fba products i just went
in to increase the prices
of my gear bubble fulfilled print on
demand products okay
because they had increased their prices
recently to kind of absurd levels but at
the same time i mean
i don't want to delete my products right
because if people want to pay me what
i'm charging hey i'll take your money uh
but i got to make sure that i'm making a
profit as well and especially that i'm
not losing money so
i went in and updated all of the pricing
and i didn't include any values under
handling time
and i inadvertently reset the handling
time of pretty much all of my fbm
products on my seller central account to
one day okay which by the way is a nice
quick easy way to get yourself in a lot
of trouble it appears that i have dodged
a bullet and will not be getting in
trouble of course
i'm knocking on wood over here because i
mean i don't wanna you never say never
right um but i certainly did have that
like bright yellow warning in my seller
central account uh over the last couple
days until i fixed the issue uh saying
hey you've got too many like orders that
need to be shipped out yesterday you
know why aren't they shipped out yet um
but this experiment also kind of showed
me
if we have a one day turnaround in
handling time on our listings for you
know i had it for about 10 days because
i was in miami and then i came back and
then i didn't fix it for another like
day or two
what what really you know what kind of
sales increase if any will we see and
that's what i'm going to reveal to you
in this video as well as how to kind of
fix this stuff and how to treat this in
general because handling time is
something that we have to take into
account on every platform not just
amazon because it's going to affect our
account health to make sure that we get
the orders out in time so we're going to
talk about all that in this video let's
get started
[Music]
quick reminder in the description i've
got a link to my print on demand
giveaway it's free to enter and two
winners are going to be randomly
selected and awarded their prizes this
sunday i've also got a link to my free
print on demand mini course delivered
via email all i need is your email
address and i'll send you one lesson a
day for eight days and in the
description i've got a link to my print
on demand facebook community i'd love to
have you there
all right so we are talking about
handling time on our amazon products now
we're not talking about amazon merch
products which are fulfilled by amazon
in their merch facilities
and they are prime eligible so they
automatically get the little prime badge
and they get one to two day shipping
we're not talking about those we're not
talking about normal fba products either
we're talking specifically about fbm
fulfilled by merchant
and
when you are fulfilling your own orders
uh pretty much on every platform that
you can sell on they want to know from
the time the order takes place
how long do you need until it is shipped
out okay because they want to set an
expectation and a reasonable expectation
in the customer's mind
of when they're going to get the product
that they just ordered and it's
basically the equation is you know
handling time plus shipping time okay so
then they can kind of estimate and you
see amazon is doing it up here behind me
uh if you purchase this product
and this is one listing i just searched
for like mother's day coffee mug and i
was surprised there was a ton of fba
coffee mugs for mother's day i guess i
shouldn't be surprised though because
it's coming around the corner and
they're gonna be selling like crazy so
uh but there was like i had to go to
like page seven before i could you know
easily find some
non-prime eligible coffee mugs but
anyways you can see there that they are
estimating that it's going to take
roughly
you know it looks like two weeks to get
this mug
to the customer on average or if you
select and you pay more for faster
delivery
roughly seven or eight days
to get this mug
so that is um you know not very fast and
it certainly is going to impact your
sales uh more than i anticipated
actually because i remember
years ago and things do change over time
but being in facebook groups with other
print on demand sellers specifically in
the gear bubble facebook group and
people talking about extending your
handling times to like you know 10 11 12
13 14
days
to keep your account safe
and of course like these are variable
fulfillment times and these really
correlate with how long it takes our
fulfillment partner which the two that i
use are gear bubble
and um printful because not many of them
have seller central integrations uh how
long it takes them from when the order
takes place and their software sees our
order for them to actually like process
it fulfill it and ship it out from their
facility the faster they can do it the
better for us
maybe gear bubble will even pick up
their you know fulfillment speed because
maybe people will switch away from using
them
after their recent price increases
because they sell like 12 coffee mugs
base cost you know what i mean so i had
to increase the
prices of like my 15 ounce black coffee
mugs to 22 dollars it's absurd right
um but anyways i did a separate video on
that
so this is where we set the handling
time in seller central if you edit your
product listing
you can scroll down and i believe it's
under the offer tab and you should be
able to scroll down and see
condition condition note max order
quantity and then boom handling time
that's the one that we're looking for
the numeric value you provide here
represents the number of days from when
the order takes place to when you know
max number of days it's going to take
for it to get shipped out and of course
it is a little bit of a guesstimation
we have data well if you've ever made
sales
you should have data and of course again
it can fluctuate and change over time
this is why joining a facebook community
like the one that i've got linked in the
description
not a bad idea
because you guys can collaborate on how
long it's taking um all of the
production partners right because you're
not restrict well when you do seller
central you're kind of restricted but if
you're doing like etsy or something
lots of options so you can work with
each other and say hey how long has it
been taking
for them to for for insert production
partner to fulfill t-shirts or coffee
mugs um truly that the product types
tend to matter as well because
um they may be fulfilled at different
facilities and whatnot so it's something
you kind of get got to get a feel for
there's a couple ways to go about this
though guys like you can
just set all of your products regardless
of who fulfills them regardless of
product type regardless of time of year
to a long amount of time like i think if
you set it to 10 generally speaking
you're gonna be just fine and your
amazon account is probably always going
to be in good standing
there's certainly been times in the past
where you probably needed to up that's a
14 and that would be mainly in the
fourth quarter
when you're really trying to make sure
that you get your gifts well what you
get your products out to the people who
are probably gifting them for the
holidays
but outside of like december you know
you're typically looking at a much
shorter handling time so what i really
wanted to share with you in this video
oh by the way
instead of manually updating all of your
products uh in my course my full print
on demand course i do walk you through
how to do it in bulk which is a very
valuable tutorial once you have a couple
hundred listings um or a hundred
thousand you know what i mean like some
of us do uh you need to be able to do it
in bulk using a spreadsheet so that is
something that's very valuable that um
you know
like once you can do it you can make
edits to pretty much everything just
using excel and excel formulas and
whatnot so it's very valuable then you
just upload it to amazon and they
process it so
let's see so recently gear bubble's
actually been fulfilling for me very
quickly so here's uh some of my recent
orders
um
one thing i wanted to note actually too
is that like there was a nice little
spike in orders that were coming through
likely as a result of me advertising
one day turnarounds in handling time now
it probably like didn't get most of
these orders out in one day it was
probably more like two days or even
three again the product type matters
but gearbubble was really turning around
coffee mugs quickly for me like i said i
was seeing a little warning sign in
seller central it has since gone away so
i think i'm okay
uh but like you know got a shout out you
know when they're doing quick
turnarounds
that that definitely helps us reduce our
handling time
and with a reduction in handling time
i'm telling you i just experienced it
over my little 10 day unintentional
experiment
that i'm seeing a nice increase in sales
gear bubble specifically by the way
because i had my gear bubbles handling
times like extended by quite a bit
because i've gone through periods where
it took really long to get certain
products fulfilled
but lately you know hopefully this holds
up um they've been doing quite well and
as a result again it's been really
assisting me in
looking better at to my customers right
when they see him like when they see
um
product will arrive by and they see like
five days out you know with shipping
plus handling
factored in that's pretty good as far as
printful orders go
uh the
they have not been as quick as normal
which is interesting like they were
doing a lot of like single day
turnarounds for me
recently like in 2022 in general like
over the course of you know four or
three months into the year into the
fourth month i was getting a lot of like
one day you know what i mean like one
day turnarounds or even same day
sometimes
uh which is honestly feels a little bit
too good to be true but um
they i mean i'm not complaining by the
way if they're turning orders around in
two days three days like i mean can you
complain about that that's not bad at
all but when i accidentally advertised
one day turnarounds to my customers the
uh the 24 hour turnarounds would have
been nice um you can see here that my
orders from by the way i'm recording
this video on thursday so if anybody's
trying to do the math on what you see
here um i had a lot of orders come
through yesterday
a lot of them haven't left the waiting
for fulfillment status and by the way
sometimes you get orders that are
stuck in being fulfilled
that are actually just due to that um
you know you have to click and actually
look at the product type and you may see
like a status like um restocking you
know and you may get in trouble that
they're restocking that um that specific
skew of like whatever product it is
or you know product plus size plus color
etc
um that can sometimes get you in trouble
but i just wanted to mention that
sometimes you see being fulfilled and uh
it can be like you know from two weeks
ago and you're like what the heck this
normally doesn't take that long what's
the deal and it's like oh it's just
restocking
and sometimes they can like help you by
fulfilling it from a different
facility like in a different place in
the world but i just wanted to mention
that really quickly that um i think i
dodged a bullet here and what i really
took away is that
i did see a spike in sales throughout um
this little 10-day span fortunately i
think i you know am okay so um just
wanted to share that with you guys on a
friday
please like the video if you learned
something and let me know if you have
any questions in the comments below also
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your easter weekend i will be back
tomorrow with an etsy shop review
you