hi there my name is Richard McMunn from
the interview training company past my
interview com and in this tutorial I'm
going to teach you how to pass a general
manager interview and in particular I'm
going to give you interview questions
and high scoring answers to help you
prepare and pass your interview now
before I get into those a very warm
welcome to this tutorial as I say my
name is Richard McMunn that's me there
in the middle and I always provide high
scoring answers to the interview
questions we've in the tutorial so
please do make sure you subscribe by
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appreciate it if you gave the video I
like thank you very much okay let's get
straight into those general manager
interview questions and high scoring
odds as soap pretty much guaranteed the
first question during your general
manager interview will be tell me about
yourself and why you want to become our
general manager so here's my suggested
answer I understand that with the
position of general manager there comes
a huge amount of responsibility not only
are you responsible for the day-to-day
running of your business but you also
have to manage all staff to ensure they
function at the best of their abilities
ensure all customers are looked after
with the highest standards of customer
service and care be accountable when
things go wrong and also look for ways
to grow and improve the business when
the opportunity arises now having read
the job advert and the person
specification in detail I believe the
experience the skills and the qualities
I possess are a great match for the role
I want to become your general manager
because I want to be the person who is
held accountable for the success of your
operations and I feel I would thrive in
the role if I'm given the opportunity to
prove to you my worth now that's a solid
strong positive answer
that will score highly during that first
general manager interview question
question number two of your general
manager interview what is attracted you
to our company so you're going to have
to do some research based around the
organization that you are being
interviewed for however this is the
answer I recommend you provide job
satisfy
and career stability and the opportunity
to grow and develop in the role are
three things that are really important
to me I chose your company to apply to
become a general manager because from
what I have seen and heard during my
research you offer all of the things
that are important to me personally and
professionally I will have job
satisfaction because you are an
organization who sets high standards and
you also expect it from your staff
I actually prefer to work in that type
of environment I will have career
stability because you are a company who
has been around for many years and if I
perform well in the role I will
hopefully be able to stay with you for
many years to come now finally having
spoken to other employees you are an
organization who has put supports it
staff trains and develops them and gives
them the opportunity to thrive within
their roles I would love to be your
general manager and I would work very
hard to accomplish the requirements of
the position so that's another solid
answers concise it's clear it's logical
and you are giving them specific reasons
as to why you have chosen their company
to be general manager let's have a look
at another question this is a tougher
one we've had many people apply to
become our general manager what makes
you different and what is your USP so
the USP is the unique selling point and
I've seen this question asked many times
during general manager interviews so
I'll just repeat the question we've had
many people applied to become our
general manager what makes you different
and what is your USP your unique selling
point so here's my suggested answer I
believe there are three things that make
me stand out from the other candidates
the first thing is that I'm very
passionate about my work and the
responsibilities that come with it for
some people work is just a reason to pay
the bills whereas I'm someone who gets a
huge amount of enjoyment from managing
people and also helping a company to
move forward the second thing is I
already have the skills and qualities to
perform this role to a high standard
which means if you hire me I will be
able to make a positive impact quickly
the third reason is not only can I
provide exceptional levels of service
but I would always ensure the staff whom
I am respond
before we'll do the same too after all
without the customer there would be no
business so it would be important that
we all provided great levels of service
finally in regards to my unique selling
point I feel it would have to be staff
engagement and my ability to really
engage the team I am managing towards
achieving success for your company so
again that's a really good answer
that goes into detail because what you
need to do with that response is make
sure you stand out and you've thought
about this and you've got three specific
things that make you stand out not just
one three things and then you go on and
speak about your USP
now I'm gonna give you another question
so please do stick around but there is a
link that's appeared right there in the
top right hand corner of that screen if
you click that it will go through to my
website past my interview comm where you
can download the full set of general
manager interview questions and high
scoring answers and I recommend you get
a copy of that because I promise you it
will make a significant difference to
your preparation next one give an
example of an idea you brought into a
previous role that was a success so
they're looking here they're assessing
your ability to be creative and
innovative to look for ways to improve
their business as their general manager
here we go
I was working in my last job and I felt
the company wasn't really making good
enough use of the customer experience
journey now what I mean by this is once
a customer had made a purchase they
simply went on their way and they were
left alone I suggested we contacted the
customers soon after their initial
purchase was made to both obtain
feedback on their experience with our
company which could in turnovers to
improve and to also ask if they would
leave as a genuine review on the website
Trustpilot calm my senior manager agreed
to trial this idea and I'm pleased to
say it was a real success and it is now
used across the entire organization I
feel I am someone who has a creative
mindset and I will always be on the
lookout for new and innovative ideas to
help you grow as a business whilst I'm
in the role of general manager so what
you've done though is give a specific
answer and you have answered it using
situation task action result and that's
really really important
if you want to download the full set of
general manager interview questions and
answers click the link below the video
I'll go to my website pass my interview
comm where you can get access to the
full set I hope you enjoyed that there's
about 100 other careers on the website
past my interview com so please make
sure you check it out and get whichever
guide you need to to help you pass you
in two weeks thank you for watching and
I genuinely wish you all the best in
becoming a general manager thank you
very much