NATE CLINTON: Hi everyone, my name is Nate Clinton.
I'm a program manager on the Outlook team,
and today I'm going to walk you through how Outlook mobile
is bringing new capabilities to help you get organized.
First, we'll start with a quick look back,
and then we'll spend some time talking about
some of the great stuff that's coming up,
and then I'll do a quick demo in between.
At the end, make sure to check out
some of the related sessions.
There's some great stuff there from Outlook
about time and management,
search, security, contacts, and more.
So definitely check it out.
Before we get onto what's new,
let's take a quick look back.
When we last met up, we spoke about
a lot of great experiences coming to Outlook
for iOS and Android:
Delegate mailboxes.
Native phishing and spam reporting.
Tasks.
S/MIME.
Play My Emails for Android.
We're happy to report that they've all shipped.
We are super excited about these features,
and we can't wait to hear what you think of them.
Your feedback helps energize us, so please keep it coming.
Now, let's go onto what's new.
As we think about how to bring
the best experiences to Outlook mobile users,
one theme stays consistent,
and that is keeping you connected to what matters.
We want to help you connect to your email,
calendar, contacts, files-
bring you the best of Office 365.
We want to help you get organized
by helping you stay on track and prioritizing your day.
And of course, we are committed to continuing to be
the gold standard for secure mobile communications
by protecting your privacy, keeping you safe,
and putting you in control of your sensitive data.
We'll go through each area, and I'll highlight
some of the great work that it has
or will be done in Outlook mobile,
and then I'll do a quick Outlook demo
on the new Surface Duo in between.
If there's an important takeaway from this session,
it should be our commitment to making investments
that help you keep on top of what's important to you
and as your personal organizer
reduces the effort to balance your time
and help you to get things done in a safe and secure way.
This is a journey, but we hope you're as excited as we are
on the progress that's being made here.
Now, let's talk how Outlook keeps you connected
to the rest of M365.
You can see we're connecting to Teams where it matters,
Up next, to your Teams chats,
upcoming and search, and from your meeting invites.
You can also change the setting to have
every meeting you create be an online meeting.
This is another step in helping you prepare
for what's up next,
and then keeping you productive while online.
If you don't use Teams,
we have extended our online meetings integration
to enable top providers like WebEx, Zoom,
BlueJeans, GoToMeeting, and several more.
Any of these can be made your default meeting provider.
And we continue to bring you great
new Office Lens functionality in Outlook mobile.
With Inking, you can mark up any images you've taken,
and with Gallery, you have your recent images at the glance,
with your media right where you need it.
Definitely stay tuned for more
great Lens functionality coming to Outlook mobile.
We are also continually trying to improve
the experience of composing and sending email.
With Suggested replies, we make it easy
for a quick response.
And in iOS, we are working on extending Suggested replies
to include quick actions like
Send Availability and Scheduling a Meeting.
With Text predictions, we help finish your sentences.
Just swipe to insert the recommended text and save time.
Of course, as your personal organizer,
Outlook connects you to the tasks in M365.
To create tasks, you can flag emails,
or now you can create a task from the message.
Plus, in your Search landing page,
you now have the top three tasks from To Do.
You can mark them Complete,
or you can go directly to the To Do app to do that.
And, with Play My Emails on iOS,
you can now add directly to your To Do list.
Finally, we'll make it easy to get the app on your phone
if you don't already have it.
Today with sign-in, Outlook on the web
makes it easy for you to get started
with Outlook for iOS or Android.
You send yourself a text message,
you install the app,
and you enter your user name and password.
With Simplified App Sign-in,
the friction of typing in your user name and password
when signing in to Outlook mobile is removed.
You install the app, you scan the QR code
that Outlook on the web will display, and you are done.
Seamlessly and securely authenticating the user,
getting them quickly up and running is key.
It helps us scale deployments,
it'll help facilitate adoption,
and it'll reduce help desk load.
This is coming soon to Outlook on the web
and Outlook for Windows, as well.
And all of this, by the way,
will help you not only get signed in to Outlook,
it will also help you get signed in to Office, OneDrive,
and other my Microsoft 365 mobile experiences through SSO.
Finally, in the connect space,
I want to talk about the watch.
There's some great new functionality
coming to Outlook mobile watch experiences.
On iOS, we are introducing
calendar colors, free-busy indication,
new complications, a new home screen,
and a look at what's coming tomorrow,
helping you to be prepared.
On Android, Outlook is now
built into your Samsung wearables
so that you can stay a step ahead
with everything you need at a glance.
In the first version, we released a way
for you to browse, reply, and triage emails on the go,
and now we're working on getting
the top most user-requested features,
like showing your calendar events, on your watch.
Great, now you're connected.
Let's talk about how
Outlook mobile helps you stay organized.
You have contacts, mail, events, documents--a ton of stuff.
So in partnership with Microsoft Search,
we're able to bring a much-improved
and rich search experience to Outlook mobile.
For example, Natural Language Search
helps you get your stuff naturally
through text or voice.
And when you search, you're now able to get
relevant answers that are actionable,
like a phone number or a meeting join option.
Some of what's coming next for Search
includes pagination and file answers, plus a ton more.
And coming next for voice is Commanding,
where you can use your voice for core Outlook scenarios,
such as compose an email,
schedule a meeting, or connect with or call someone.
The recommended feed has also gotten better.
You'll notice SharePoint News
and recorded meetings in the feed,
and you'll be able to drill into the feed
with a new full-page view.
This gives you quick access to important documents,
news, and media recordings from your organization.
There is a ton of great information in the Search session,
so please go check it out.
They'll talk about these types of things plus much more.
Contacts are also an important investment area for the team.
Support for sorting your contacts by last name,
being able to designate an account
as your default for contact creation,
and then we're also working on contact categories.
For a while, you've been asking for contact folders syncing,
but syncing folders would result in duplicated contacts.
So with contact categories,
your folders will appear as categories, no duplications,
just complete syncing of your contacts
and easy filtering of those contacts.
We also have a session on contacts
where we will go into more detail
for these and other things,
so definitely check it out.
With Actionable notifications,
you'll be able to customize your notifications
to your heart's content.
You can customize by going to
Settings > Mail Notifications > Custom Actions,
and then you can choose from five custom actions,
like Flag or Mark as Read.
And then, with Time suggestions,
we're making it easier to find time that works.
You're provided suggested times
and can adjust through Settings to fine-tune.
And we've made it easier to ensure
you'll be able to reserve a place to get work done.
There is a lot of great stuff coming
to the time-management space,
so again, check out their session, also.
They'll talk about these things plus more.
Finally, with drag and drop,
we have exciting features coming your way
for iOS and for Android.
Here, you can see files and photos being dragged
from the iOS Files app into a message.
For Android, I'll show you in a few seconds
when I run through the demo.
OK, let's get started with the demo
of Outlook on Surface Duo.
The first thing you'll notice on Duo
is that we have two entry points.
We have the Outlook icon on the left,
and then we also have a Calendar icon in the upper right.
The icon on the left--the Outlook icon--
will take you directly to your inbox just as it does today,
and the Calendar icon takes you
directly to your Calendar, of course.
With both of these instances open,
you can switch tabs and set up
any combination of the two Outlook
side-by-side that you'd like.
So you can have two instances with your inbox open,
you can have two instances of Search,
of Calendar, a combination, so lots of flexibility
and I'll show a little bit of that as I go through.
But let's start by going into the Outlook icon.
And we're looking at Rosie's message list.
So let's go through how she might triage these with the Duo.
So with the first one,
she is being asked to schedule something,
an online meeting for Friday.
So let me go ahead and check my calendar,
so I can come in here. I can go into calendar.
I can spin, so I can have a nice big view.
This is the Month view, of course,
and it looks like I was super busy last week
but not so much this week.
I can go into the Week view, as well, just to confirm.
Yeah, nothing going on.
And I can also go into the Day view or the Agenda view,
and here I can see my items on the left
and on the right, the details for this selected item,
but I don't really have much going on
so I don't have anything to select.
So let me go back into email,
and here, you'll see the spanned view of email.
And I can select that email again,
and I'll see it on the right.
No problem setting it up.
So I'll use Quick Reply and say, "Yes, works for me."
And I'll send it along.
So I'm all set with that one.
So let me look at the next one. This is from Emily.
Emily has a list of tasks or items
she wants me or my team to help with
for the Northwind Project.
OK, no problem.
So this looks like a good job for To Do.
So I can keep these and mark them off later.
So let me open up To Do,
and in my email, I will select all the items.
Let me just grab them and select them.
And then, I can drag them from Outlook into To Do.
And now, I have all those items there
and I can come back to them later and mark them off.
So that's great.
It helps me stay organized and be productive.
I close out of there.
So that's two that are taken care of now.
So, let me look at this third one.
The latest copy of the new product pricing document.
I think Rosie has it in her OneDrive.
So let me open up a new instance:
So I open up Calendar,
and I could also do this from OneDrive.
You'll see me dragging and dropping stuff,
and we've done a lot of drag-and-drop
work in Android and iOS,
but for Duo, you'll see us doing it between different apps,
OneDrive, Teams, OneNote, To Do, of course, so on,
so it's pretty cool.
So let me open up Calendar.
And as I mentioned, it goes directly into the Calendar view,
but I could switch it to email.
In this case, I want a little bit of search
because I want to look at my files,
so I'm going to look up, and then go into the files.
I'm going to select my OneDrive.
I think it's the Contoso Purchasing Data.
So let me just say, "Yes, here you go."
Let me open that up.
I'm going to grab the Contoso Purchasing Data
and bring it in. I think I can either insert it as a link
or I can drop it as an attachment.
I think I'll attach it.
And I'll send it, and I'm good to go.
So let me go ahead and back out of that.
So again, you can see that I have
flexibility here to switch to whatever view I want
side-by-side with these two instances
and my email here, my email on the other side,
but let me see if there's anything else here
for me to take a look at.
Something from Alex here.
Go ahead and close that out.
They want me to review this.
No problem. So let me open it up.
So I click on it,
and it opens up in the Office app super fast.
In the Office app, I can do all kinds of things
that you'd expect from Office. I can take a look at it.
I can review, edit, share.
Looks good to me, so I will close this out.
I think I want to do a little more typing here,
so I'm going to reply.
I'll start with saying "Will do."
And I'll go to the full view,
and I can just turn the device,
and now I have a much bigger keyboard on the bottom
and I can use it kind of like a laptop
so I can say "Will do, looks great
so far.
I'll let you know."
And I'll send that off, and that is my inbox triaged.
Lots of cool stuff happening in both Android and iOS on Duo.
You can see that we're really utilizing the two screens,
and we'll continue to do more in that space.
We'd love to hear your feedback as you start
to use these and get familiar with them,
but there's a lot of cool stuff that can be done
with these two screens
and we're excited to see what's possible.
Thanks.
Let's get back to the slides.
All right, I hope you enjoyed the demo.
Now, let's talk about getting things done in Enterprise.
We know that getting things done
with trust and security is a top priority,
both for you and for us,
and we remain focused in this space.
With shared mailboxes, you're able to discover
and add shared mailboxes and remove them,
and you're able to also read, compose,
and send from shared mailboxes.
And then, earlier this year,
we added full access for delegate mailbox
that administrators can manage.
Delegate mailbox for end-user permissions--
for example, extending permissions to another user
to mail on my behalf--is on its way.
We continue to make improvements to
combating spam through Report Junk option,
which is now available,
and then you can clearly differentiate
between the accounts you've added in the app.
When you have more than one account,
you'll see the Account icon,
and when you create a new message or a new event
to let you know which account you're in.
And we are also working on providing the ability
for your admin to set a branded company logo
to use as the icon.
With work/personal separation,
we show you the contacts for the account you were in first,
and then make it clear
more results are available in different accounts.
And you need to take a deliberate action
to get to those contacts in those different accounts.
We continue to invest in sensitivity labeling,
with manual labeling available now
and auditing and mandatory labeling coming soon.
And then with S/MIME, we made several improvements here,
including the ability to set email
to always sign and always encrypt, the
ability to view installed S/MIME certificates
and certificate status,
the ability to view S/MIME certificate details,
and the ability to remove certificates
if they aren't being delivered by Intune.
And then finally, more support for BYOD:
app protection, app configuration, conditional access.
We continue to have a close partnership with Intune,
helping to ensure that we provide
the most needed support for BYOD.
Thank you all so much for watching today.
I hope you got a good picture of how we think about
getting you organized with Outlook mobile.
Here is a list of the different sessions to go check out.
You should.
There's lots of great information here that covers
a lot of what I covered, but much, much more.
And again, we appreciate your feedback.
So keep it coming.
Thanks.