Hey, guys!
Welcome back to my channel! It's Miss Kay Krizz.
And today, what we're going to talk about on this video are the:
Criteria that the recruiters are looking for in a cabin crew applicant.
So if you're interested in that, just keep on watching.
So today, we are going to talk about the different criteria that
I have learned through experience that are very important for recruiters and also I
have mentioned it on my book: "Ready for Take-off".
So if you haven't gotten a copy of my book, it's now available online through E-book.
You can also order it online on my website - misskaykrizz.com
or you could also get it through Cash-On-Delivery via Shopee app.
My shop name is Miss Kay Krizz.
So let's talk about the different criteria and I want to start with the non-negotiables.
Non-negotiables are the one that you see printed with the job ad or the one
posted on the Facebook page of the airline that is hiring.
That means, those are things that cannot be bent or they're no there there is a really
strict rule that you have to be able to get that requirement
to be able to apply for the job of a cabin crew.
The first requirement is obviously the height.
Usually in the Philippines, they will ask you to be at least 5'3 in height
or in the international scene they will ask you to be at least a 157 cm or 158 cm
and some airlines will ask you to do a "Reach test" of 212 cm.
So they will not require any height as long as you can reach 212 cm
And usually the people that can reach 212 cm are around 5'2 to 5'3 anyways.
So yeah it only depends in your anatomy if your hands are longer than your legs
then perhaps it could be possible.
So those are the physical things.
I'll talk about four physical things today which is the height, the weight,
the medical fitness, and your grooming - so these are things that can be seen in you.
That is why most people are thinking about flight attendants all about physical
because when it comes to these requirements, airlines are really strict
but they're not all that. So don't worry about it.
It's just the stepping stone for you to get in the door. It's your first ticket to get into their recruitment.
The next thing that I want to talk about is weight.
Some airlines are very strict with weight but they don't ask you to have a specific weight.
What they want you to have is the ideal weight for your height - so some other call this as your BMI.
So you have to calculate for your own BMI.
I'm gonna make another video about BMI.
If you want, let me know down the comments.
Or you can just google BMI on how to calculate.
And then you will figure out how to calculate
for your own range of weight that is acceptable for your height.
Some airlines like Saudia, are very strict with this but most other airlines are not like this
For example, PAL, PAL Express they don't really check BMI or even Qatar Airways.
So I'm just mentioning it because some airlines are really strict about it.
And the third physical thing that is a criteria for judging -
(I'm just kidding) it's a criteria to become a cabin crew is your "medical fitness".
The first thing that they will check with you is your height
and weight for you to be able to get into the recruitment area
and then on the recruitment area, they're gonna do the interviews and all that tests.
Then after you pass, you have to still pass the medical fitness.
That means if you are asthmatic or perhaps you are anemic or you have scars in your lungs,
you will never get okay for medical test when it comes to international scene.
But you know, things can change in the domestic scene because I'm just talking about people
who want in the domestic and international airline because they have different standards.
So don't get confused. In general, you have to pass the medical exam.
It's just it's more strict when it comes to international companies.
Like for example, because of country restrictions in the Middle East, you'll never be allowed to work there
if there is scar in your lungs.
So it's not the airline's policy. It's the country's policy or the whole Middle Eastern area's policy.
So that is why.
So yeah, that's the medical fitness you have to be able to pass that.
But they don't check that during the interview and after the interview.
And the next thing I want to talk about is the "grooming".
You need to have the look and image of a flight attendants.
You have to make sure that your makeup is carefully applied.
Your hair is in a bun or down if you're applying for AirAsia,
and that you're in clothes that are well fitted and well ironed. There's no wrinkles.
You have to have a professional look about you. That's a requirement
because if they're and then in the interview you can't even present yourself well to the recruiter,
how can you present yourself to the customers or the passengers of the airline, right?
So they are also checking on that.
The next thing that I'm going to talk about aside from the physical aspect, is these "skills" aspects.
So being a flight attendant, there's so many skills and qualities that is nice to have and that is important.
So today I wanna specify which skills are non-negotiable as well for the criteria
of choosing a cabin crew for the airline.
These skills are the highest skills that you really have to emphasize during your interview.
First one is your teamwork.
You have to be able to work in a team setting. Why?
Because the work of a flight attendant is not a solo work.
It's not something that you do in an office in a chair and desk.
But you have to really work with the captain. Work with your co crew.
Work with your supervisor. Work with the ground crew.
So there are so many moving parts and you have to be able to know how to survive in that kind of environment
because that's your daily grind - that's your daily job.
So teamwork is very important that the airlines actually test you on this specific skill
in a segment or in a stage of their recruitment.
There is a stage called group discussions or group interviews, group activities.
It's always there for cabin crew recruitment. You will know that it's a very important skill to have.
They really assess you in to that. They want to see how well you get along
to people you just met on that day, and how fast you are able to build rapport with one another.
And again, to be friendly with one another and work with one another is more importantly. So that is "teamwork."
The next skill that is non-negotiable is the "customer service skill".
For me, this is very important
because as the face of the airline, you are the front-liner.
You are the one representing the airline.
You're the image of the airline.
You have to be able to deal with customers who are hungry, thirsty, sad, tired, sleep-deprived
and has no one to talk to but you, the representative, if they're frustrated.
And you as the representative should not add fire by making it worse.
But instead, you should be able to calm that person down.
That skill is called customer service skills.
So there you have it. That's really important aside from teamwork.
The next skill you don't want to talk about is being flexible.
You already know that flight attendant career is not an 8 to 5 job.
So you will have to be working sometimes at night, sometimes in the morning.
Also flexible in the sense that sometimes you are going to a cold place
and the next thing you know, you're gonna be called going to the desert which is very very hot.
Also flexible in a sense that your schedule might change just like that - like five minutes before time they might
call you and say "We're gonna cancel this flight.
You're gonna have to go to this flight because it's crew requirement."
Won't get too technical here but the point is you really have to be a flexible person
to be able to cope and to thrive in this career.
So that is why during the recruitment or selection phase, it's one of the criteria that they are looking for.
The next thing that they're going to check is your confidence level.
That is why they asked you to do a group presentation or an individual presentation.
They will ask you to do ramp exercise where you have to model back and forth,
in front of the judges, or in front of the recruiters.
This is a test of confidence because they want to ensure that you are going
to be someone who will be able to implement rules and regulations from the airline's policy to the customers.
You have to carry yourself in front of a lot of people
which will be looking at you once you are the flight attendant of a flight.
You are like the live show in the flight. So every time you are passing through,
everyone's gonna take a look at you whether you like it or not
because there's actually nothing else to look at inside an airplane aside from that small little window.
You're going to be the bearer of very important news to the passenger.
That's why they will look at you maybe you're going to be the bearer of the new set they're going to eat now
or there's an emergency and they have to evacuate, or there's going to be a delay or something like that.
You have to be able to carry yourself with grace and poise.
This is why we always say on the tips and the cabin crew interview that you always have to mind your poise.
Make sure that your back is straight,
you're always smiling, and you're always on point.
So the next thing that is non-negotiable is your English skills.
I'm not talking about proper English sentence construction
or something like that but communication English skills.
You should be able to have basic English skills so that the people who are listening to you,
can understand what you're saying.
Your accent should not be so heavy that it's so hard to understand you.
This is a challenge for people who usually came from different countries.
Then because of miscommunication of poor English skills, many accidents have happened
or misunderstandings have happened.
Good thing if it's only a misunderstanding
but what if it leads to an accident then that's a liability.
That is why they give you English tests during the cabin crew interview.
Expect that during the day.
The last but not least, that I want to talk about which is a non-negotiable criteria
for flight attendants or cabin crew is the "educational requirements".
So you need to have at least finished high school to be able to apply for International Airlines.
I saw a post on Facebook about Philippine Airlines, accepting K12 graduates.
That's the equivalent of high school level in the states or outside the Philippines.
For other airlines right now, Pal Express will require to be at least a college graduate to be able to apply
for the position.
So in my opinion, you need to have that study habits because during
the flight, before the flight, and after the flight,
there could be any time of the day, there could be an officer
or representative of CAAP or a higher airline regulating body which is not
your company but the boss of your company might come and check you.
You have to be able to answer safety questions, security questions,
dangerous good questions, procedure questions, or even service questions.
So you have to be at least be familiar with how it is to study and memorize things
and apply it to your situation.
So it's a non negotiable so your kids who wants to be a flight attendant,
stay in school!
Some bonus qualities that I want to talk about on this video
are the qualities that are desirable to have in a cabin crew aside from the non-negotiable
that I have mentioned earlier with the shifts, are the physical and the qualities you know that the recruiters
will be definitely looking for someone to require for someone to pass the recruitment.
What if a lot of you pass the recruitment?
They will now go to the different other qualities that you might have
that will make you stand out among the other applicants.
This desirable qualities are just gonna run through them.
First thing I wanna talk about is being "responsible".
Being a flight attendant, you have to be a responsible professional to do it.
You can't just ask for your co crew or your office mate in the airline setting
to take care of your responsibilities because you're too tired or you're too lazy to do it.
You have to be able to carry your weight in your team.
Another skill that is desirable for recruiters is the understanding personality.
Again, this is service and in customer service field, you have to be
able to understand the points of view of your customers.
The next thing is you need to have great speaking skills.
Flight attendants also do the announcements during flight, before, and after.
If they don't have an automatic announcement during emergency cases,
they still have to be the one to relay the information using the public address system or the PA system.
So you have to be well-versed - you have to be well-spoken to be able to do that.
The next thing that they will be looking for is somebody with a positive outlook in life.
Sometimes they will throw your questions that are negative in nature
like tell me about your weakness, or why do you want to leave your job,
why didn't you get the job when you apply it before with us.
So this is a test to see what is
your outlook in life - are you a negative person or a positive person.
Because we all know negative people bring other people down
The cabin crew recruitment, it will take about the whole day - 12 hours at least, for you to finish it.
Basically, there's no choice and also they're testing on your patience.
The next thing is they want to see the lifestyle sustainability.
They want to see if what kind of lifestyle you lead
and is it sustainable if you become a flight attendant with them.
If they ask you to fly all the way to, let's say Dubai and live with them.
They want to see if you are somebody who could make it in the life of a flight attendant.
If you are a flight attendant, you have to be outside of work.
You have to be independent. You have to be able to be responsible for yourself
and be able to thrive as a strong independent woman or men
because if you've lived a pampered life, it's gonna be hard because then once you're living on your own,
you have to do your own laundry and things like that.
They looking for people who are matured enough, who have enough experience in life,
that they see are suitable into a life changing career.
Okay, so that's all the things that I have for you guys for today.
I hope that you enjoyed this video.
If you did, do give it a thumbs up
and do check out my book: "Ready for Take-off".
I do have other golden nuggets inside this book that is really good for you,
if you are trying to apply for the flight attendant position.
It's only 549 in the Philippines. Around $10 if you are outside the Philippines.
And all I talk about here is the eight proven steps that has helped me get my job
as a flight attendant after eight years of trying.
So hopefully after reading this book, you guys don't need to wait eight years for you to be able to get
the job as a flight attendant.
Just make sure that you apply all the tips that is written here.
I do have a lot of freebies written on this book. So check it out.
I will see you guys on the next video!
Make sure that you like and subscribe to this channel
and watch out for the next video coming out next week! Bye