This presentation will be looking at
how the Office of Industrial Relations
return on investment calculator was used
to estimate an ROI for the Port of Brisbane
and their health and safety investment.
This presentation will be most helpful
to those who have either had a look
at the ROI calculator and don't know how to complete it,
or are curious about how we arrived
at the ROI estimate for the Port of Brisbane.
So the two main points to get out of this today
is one, to understand how we arrived at the ROI results
for the Port of Brisbane case study,
which is found on our work site website.
And secondly, for you to get an understanding
of the information we gathered
and what factors were considered,
so that you can really tailor an ROI
suitable for your business.
So this this is the website where the ROI calculator lives.
It's part of the five e-tools suite
which was developed to assist businesses
to better manage work health and safety risks.
These are tools to help you manage risks
including heat, noise, and hazardous manual tasks.
Please note that there is a combination
of businesses supplied and estimated figures
used in this presentation.
So the Port of Brisbane Proprietary Limited
manages the Port of Brisbane under a 99 year lease.
They had a high number of incidents claims,
which made it a high priority
for the business to manage these risks.
Musculoskeletal incidences were addressed
with the introduction of a healthy lifestyle program
which was run by Henry Ford.
This included annual checkups and flu injections
with personalized reports to employees,
dedicated health and safety training for supervisors
to better identify and mitigate risks
and manage return to work.
Building an onsite gym for convenient access
due to the remote location.
Classes run by Fitness First as well as
introducing lunchtime seminars
on workplace health and safety topics
like healthy eating and dealing with depression.
So after agreeing to the disclaimer
that none of the information output by this calculator
is verified by the Office of Industrial Relations,
and that any data you enter will be kept private
and confidential, you need to enter
a few demographic questions.
These questions help us get an understanding
of the type of interventions that businesses
are interested in implementing.
So the Port of Business believed
that the suite of controls they implemented
reduced the number of MSD injuries
so we click Yes for the question,
"Have you experienced any reductions
in injuries attributable to intervention?"
So complete your business details
if you are interested in working with
the Office of Industrial Relations
on a potential case study.
The typical injury here is an MSD
related to handling objects.
So when an incident occurs we take into account
the time spent of the injured worker
and the person who provides the immediate first aid.
And in this case they spent an hour each
so we input two total hours at an industry
average cost of $35.40 for their wage.
Alternatively you could enter the total number
of hours spent, in this case one hour,
and add up the total wages of those involved.
The math works out to be the same.
The thing you can't do here is allocate different times
for different people involved in the same task.
The injured worker and the supervisor
spent two hours together getting to and from
the doctors and the physiotherapists.
And eight other workers were around the area
when the incident occurred and stopped work
for about an hour each.
And finally bandages were used to immobilize
the arm and the wrist and up to $10
was used in replacing first aid supplies.
So onto step two of eight.
The Health and Safety Manager took three hours
to initially investigate the injury and manage
the situation plus a further two hours
to complete the investigation report
as denoted by the first two categories.
So other paperwork for the business
included reports to the board, incident alerts and so forth
which consumed another three hours or so.
And for injuries that escalate to a claim from WorkCover
the claims personnel took two hours
to complete insurer paperwork.
Furthermore the Health and Safety Manager
spent four hours doing followup duties
such as meetings, arranging suitable duties for the worker,
and other meetings with the rest of the company.
And so we're gonna
investigation costs subtotal of $524 so far.
So onto calculating damage costs.
There was minor material damage that occurred
at the same time as the injury
which took up to half an hour to have a look at.
So that was the first category.
Two hours were spent finding spare equipment
and getting it to the necessary location.
It took another 30 minutes to dispose
of the damaged material properly,
and in total they lost $100 in the damaged equipment.
And approximately one hour to clean up any damaged equipment
so costs of clean up and salvage.
So the Port of Brisbane estimated 140 hours of time
required in hiring, relocating, and rescheduling
another worker to complete the work of the injured worker.
So on average they said that the average time off
for a serious musculoskeletal disorder claim
was 140 hours in the Port of Brisbane.
So for the last step of calculating
the indirect cost of an injury.
There were four workers affected
for up to an hour when the worker pulled their shoulder,
so we put that information as work disruption.
And the Health and Safety Manager
spent three hours managing the injury,
calling the injured worker,
and coordinating the general return to work processes.
The worker then takes three hours
when they come back to work over a week
to get back up to speed with their job tasks
and the handover from the relocated,
or the rescheduled worker from before.
So the major upfront costs for the Port of Brisbane
was $120,000 on gym equipment and building the onsite gym.
So normally you would enter the information
on the time you spent consulting and researching options
to manage the hazards and risks
however there was no such estimation
provided by the business regarding the time spent doing so.
The major ongoing costs for the Port of Brisbane
was the annual fees they paid for
the healthy lifestyle program of $115,000,
and $15,000 to Fitness First for the ongoing gym classes.
So the Port of Brisbane did experience productivity gains
however could not accurately determine this
in work hours saved at the time of this evaluation.
However they experienced a reduction
of 26 injuries which were not necessarily claims per year
due to their health and well being program.
And a workers' compensation savings of $50,000 per year.
Giving us a subtotal of $50,000 of benefits
of the health and safety intervention.
So finally we come to the output, or results page,
showing us that the Port of Brisbane's
health and well being program gave them
an ROI of $1.58 of benefits for every dollar
that they spent on their intervention.
And they also had a payback period
of approximately one year and four months.
At the end there this calculator also gives
a nice little summary of the cost
of your workplace incident.
So if you have any questions regarding
the Port of Brisbane case study that we just presented,
or about the return on investment calculator itself,
or you wanna get involved with what
the Office of Industrial Relations is doing
in this particular space please contact us
at OIRdata@oir.qld.gov.au