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Well, we have a number of cases out there where employees go
above and beyond.
They're doing a lot of things out there we don't even
find out about.
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>> You deploy and you see stuff, you experience stuff.
You come back with this thick skin
having to see your son hurting.
Your walls are just crumbled down.
>> Julian had a massive ganglioneuroma that was growing
out of his left chest and feeling a path of that cavity
and then growing into his neck and the nerves of his arm.
And I'm really relieved that Julian
found us because there aren't a lot of other places that
can handle this kind of problem.
>> I got a call on a Friday evening after I left work from
one of my colleagues,
Tuck Frady, who had been connected with his family.
>> I called Katie Swan and
said, Katie, this a family that has two deployed
active duty military parents and what can we do for them?
And of course she took over and ran with it.
>> I reached out to them Saturday
morning at my dining room table >> Jason, Julian's dad,
had just gotten back from Afghanistan and
his mom was away in training, and I guess I just had this
preconceived notion of the person who would be picking up
the phone on the other end and I didn't hear this tough soldier.
I heard a really scared dad.
>> The moment she introduced herself was just full of love.
You know just a genuine caring and loving person.
>> Katie Swan got Julian's records to
us in an extremely expeditious fashion.
And that really allowed us to
recognize the severity of Julian's case and
get his team assembled as quickly as possible.
>> We got together as a group.
Dr Jelin brought together general pediatric surgery,
himself, as well as Dr Fachella from the cardiac surgery group,
myself from the neurosurgery group, and our radiology team.
We were able to device a plan that would require
two operations,
two separate operations we felt we could offer the family.
A safe approach to this tumor that will get out
either all of the tumor or most of the tumor.
>> They were all standing by, overseeing the surgery.
It was great just knowing that team was right there ready to
take care of my son.
>> In the first surgery, Doctor Dr. Bellsburg and I removed
the tumor from Julian's chest, and in the second surgery,
we removed it from his neck and brachial plexus.
>> The strength of coming to a place like Johns Hopkins,
being able to take advantage of expertise in
various disciplines, bringing them together as team,
working as a team and providing that one front to the family.
And that tremendous charge, in the operating room,
to be able to remove a tumor like this.
>> Julian's surgery went well and
he recovered like a champion and was able to get back to
the life of a normal six-year-old within a few weeks.
>> As soon as I got here, I felt that the decision I made for
my boys was the best decision that I ever made, period,
as a father.
If I could do it all again I would do it in a heartbeat.
It was just one blessing after another, from the nursing staff
to all the surgical team that were involved to even the lady
that would come and clean his room, it was just amazing.
>> I don't think we always, as a health care industry,
take good care of the person.
We take good care of the disease and I saw this and
I really I see every patient that comes through as
an opportunity to take care of the person.
There are stories like this in every department.
This is one story.
It's not Katie Swat, it's not Todd,
it's not Department of Surgery, it's people who have committed
themselves to healthcare and to taking care of disease.
Taking it a step further and taking care of people,
it's an incredible experience to be part of that.
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