you ever use the lorax app you know that it doesn't work in chrome edge opera safari it
works but you don't get all the full functionality one of the things you definitely don't get
is video playback which is a pretty important feature so here's um i have edge open right
now and this is on the windows 11 box so i'm going to hit play back on here i'm going to
select one of my cameras and then i'm going to just um play back a portion of the video
and i'll show you here that on the top right corner the time is not moving it just stays
there it's like it's just showing a snapshot at the time it's not showing a playback which
is what it should be doing uh i want you to know that this works in your app your app
works fine you can see the playback if you're on your dvr itself it will show the playback
but as you can see right now it's not even moving the um the video it's just saying they're
staying there paused here's somebody with a dog walker let me see if i could get him
yeah it's playing oh it's not playing i'm sorry but you can see there's somebody there
and i can't play the video
there there's there's somebody over here it makes it impossible to play in fact the controls
are kind of messed up a little bit so i'm going to show you how to fix this basically
what you do is you go into these eclipse on the right side of edge when you get to the
settings the three dots you hit that you hit settings you hit default browser
you hit allow sites to be loaded in internet explorer mode and you hit allow now you tell
which sites you want to have access to internet explorer it will actually run edge as though
it was in an explorer so you hit add and here i'm going to put my http colon forward slash
forward slash and my ip address for my camera
now that's if it's not encrypted if it's encrypted you could add another one and call it https
colon forward slash forward slash one nine two one six eight zero my number is different
than yours but that's my website right there so that's how i get to my camera either way
encrypted and not encrypted and then just hit restart
now
now when i go to the site and in this instance i have to put http colon forward slash forward
slash let's see what happens all right
tight you log in you'll get like a prompt that says do you want to install a plug-in
since i already installed the plug-in um i don't have to do it but your first time it's
going to say do you will you let us install this lorex plug-in into your internet explorer
browser which is basically edge and you say yes and then it comes up with this this website
wants to use your computer to run the program and it comes up four times if you don't want
it to come up anymore you could hit this little button here i'm just going to leave it unclicked
for now to show you so i say allow it comes up again allow allow and allow it's it's what
it's doing is putting this website into an exemption list in your protected view mode
so that it ignores rules for the forum edge to work so now when you run the playback
and you actually run a video which i'll do right here let me see i'll do the front door
and you hit play you can tell that the um counter is moving again the clock it's not
just sitting there like it was before if i could find the guy with the dog let me see
if i could find them
he might show up but you can see that the clock is actually moving now it's not just
sitting there as though it was going to play some snapshots
that's the way how you fix it so that windows 11 which doesn't come with internet explorer
anymore you able to run applications that internet explorer can only run because it's
a less protected environment the cool thing about this is you only allow lorex access
to internet explorer and you don't let anything else so that's how you do it you actually
can fix the problem now this problem does not show up when you're using your when your
phone app um it works fine in there without any differences it also works fine when you
have the dvr and you play it back it works fine but you know in lorex's computer app
you always had to use internet explorer and with windows 11 you no longer have internet
explorer but you can make it compatible with within internet explorer so this is how you
do it
Lorex 4k Security System Not Able to Playback Video in Edge or Windows 11