(upbeat music)
- Hey guys, Sam here from KeyCommerce.com.
If you are trying to fix
your Google Merchant Center Suspension or ban,
I want to warn you
about creating a new Google Merchant Center Accounts
when you're trying to get around this ban.
Okay, so I was speaking with a store owner last week
who was trying to get through their suspension.
This guy was desperate,
he was making $50,000 a month
with his Google shopping campaigns
and Google banned his Google Merchant Center Account
overnight for misrepresentation of self and product.
Boom, overnight, his campaign stopped
and he started losing all that potential revenue.
He got hit hard and he became very desperate.
So what did he do?
He did what most people do and he started Googling for help.
Now we later found out that in his case the problem was,
he had a bad app installed on his website.
This was an app that wasn't working as described
and it was causing pricing issues on his website.
Google saw that his pricing in his product feed
didn't match what's on the website because of this plugin,
and they got freaked out
and they banned his Google Merchant Center Account.
All he really had to do to fix the suspension
was to remove that app plugin in Shopify,
and then request a review through Google Merchant Center,
and he could have got that suspension lifted.
Unfortunately he didn't know that this was the issue.
He thought that he had no chance of getting unsuspended
so he went and created a new Google Merchant Center Account
to try and get around the ban.
He did this with a new Gmail address
but he had to use the same store URL
and business information
in the business information settings.
Google must have blacklisted his store URL
or his business details
because within a few days
of getting this new Merchant Center account live,
Google banned it as well.
And this was not good at all
because, really guys creating a new account
is classified by Google as circumventing their system.
It's against their policies.
And once he had done that guys,
it was like the black mark on his account just got bigger.
Now he's flagged for another policy violation
which puts his account into even worse standing
than it was before.
This is why now after seeing multiple instances
of people trying to get around suspensions,
that I don't recommend
creating a fresh Google Merchant Center Account,
unless it's the absolute last resort.
And by last resort, I mean,
you've tried for months and months to fix the suspension
and Google has even told you,
that they will never reinstate your account or your store.
It means that you've tried
absolutely everything else to fix your suspension.
And if you do decide to go the route
of creating a new Google Merchant Center Account,
then that's your choice,
but I also say make it as fresh as possible.
I recommend that if you do this,
that you have a new store URL,
which basically means a new store and a new brand,
a new email address, a new IP address
which means using a VPN, and even a new business address.
Basically making a full store that's totally separate
from that old one.
See, it's quite a lot of work
to have a good chance at doing this.
You're basically creating a fresh new brand
but like I said, it's a last resort.
Usually if you fix your website,
your product feed, and your Google Merchant Center Account,
you have a pretty good chance of lifting that suspension.
Now you might be asking,
how the heck do I lift that suspension?
Well, I have a few videos on my channel
to help you with this,
but I'm also working on a full guide
to walk you through the process.
I'm going to put this on my website
and I'm gonna leave a link in the description below,
and in the comments, so you can go check that out
if your like.
I haven't launched it yet, but I should do it very soon.
So go and check that out if it's ready, it'll be there.
And I recommend checking it out
because right now I'm putting a lot of time
into creating this process for you,
so you have the best chance
of getting that suspension lifting
so you can run those shopping ads
and get those sweet, sweet profits.
So look out for that guys.
Otherwise check out my other videos,
that should help you as well.
Anyway, guys, thanks so much for watching.
I hope this video was useful,
if it was give it a thumbs up
and let me know how you go with your suspension
in the comments below.
I recommend checking out my other videos on my channel
'cause I talk a lot about growing your e-commerce store,
with Google ads, but also all parts of growing that store.
Anyway, guys, thanks so much for watching
and I'll see you in the next video.
Bye for now.
(upbeat music)