Jeff, you got the order checked in?
Everything's here?
Cool man! I really appreciate it.
Hey, Jeff. I’m going to run to the grocery store really quick.
They must have left a couple of things off the order.
Oh, no, no, I know you just checked it in and you said everything was here. Yeah.
Well then, the rep must have totally made a mistake because I know I ordered it.
Seriously, we're out of sugar. How is that possible? I know when I did.
We've been out all week? It's not possible.
Hey, buddy. How are you?
Yeah, no. I’m good, I’m good. Everything going well. Yeah,
cool.
Hey, do you think it's possible to get a case of ground beef delivered tomorrow?
Yeah, I know we just got our order today.
I don't know what happened we must have gotten really busy, but yeah, we're totally out.
It'll never happen again, man. I promise. I really need this favor today.
Hey, restaurant, owners, operators, managers, and highly motivated employees.
This is Ryan Gromfin with TheRestaurantBoss.com,
as well as ClickBacon.com, and ScaleMRrestaurant.com.
Today, we're going to talk to you about the difference between urgent and important tasks.
Now, they seem very similar, but they're not.
There's a massive difference and
these two ideas of urgent and important tasks come from a book called
the 4DX by Stephen
Covey and some other guy and some other guy,
I can't remember. I know Stephen Covey because his dad
wrote how to win friends…
no, that was Dale Carnegie. Stephen Covey's dad wrote
seven steps of highly effective people and I can't remember his dad name.
Maybe I'm getting messed up. It doesn't matter. We'll fix it.
Point is, the book is called the 4DX or the four disciplines of execution.
It's a phenomenally boring book, but it's an incredible book. But today's not a book
report, today is about urgent and important tasks. I want you to think of urgent
tasks as the fire, the thing
needs to get done right now.
If something's on fire, you stop everything you're doing and you put it out.
Important tasks, I want you to think of important tasks as
the fireproof material, or the fireproof
building method, right?
If you build a fireproof environment, it can't catch on fire, right?
Like when you're going hiking or when you're going camping I should say,
sometimes there's a fire ban because it's too dry outside
and you can't start a fire because everything's going to catch on fire, right?
Well, if you build an environment, if you're in this super wet,
super damp like rain forest, you can't even start a fire if you tried.
Like, you could literally sit there and rub sticks together and
flint and everything, like have you ever tried to start a fire for those of you who'd barbecue
or cook on live oak or live mesquite,
you ever tried to start a fire with wet wood or with new wood or green wood as it's called,
it's literally impossible.
There are days where I’ve been so frustrated. I'm like why can't I start this fire.
You have propane burning, you have everything burning. You're like you cannot start the fire.
So, when we think of important tasks, we think of that fireproofing material
versus the urgent task which is the fire, it has to get put out.
Now the problem that we run into is when an urgent
or when an important task becomes urgent, like
cramming for a test,
like doing your homework the night before it's due. Even though you've had the
assignment for two weeks, right?
Two weeks ago, it was important but not urgent.
Tonight, the day before it's due, it's urgent and important.
It's going to get all of your attention.
So what I want you to think about here is,
how many of your tasks in your day are important
but we're pushing them off because there's no deadline on them
and then, they become urgent and important
versus how many of the tasks that you're working on on a day-to-day basis
are important and you're actually getting them done
before it becomes urgent.
Now, I have these kind of ratios that I set out for people,
depending on your position.
Like a line-level employee, if you're a staff member, if you're a server,
a cook, a bartender, a cashier, a host
95 to 100% of your tasks are going to be urgent.
Your job is to react to what's in front of you, to do what's in front of you,
to think about today-today. That's your job.
When you move into management, you might be 70-30,
80-20, 80% of your time on urgent and 20% of your time
on important,
but as owners, as operators,
if you are not at least 50-50,
if you are not spending at least 50% of your time on important tasks
before they become urgent, you are probably saying things like,
all I do is put out fires.
You're probably spending too much time putting out fires
instead of creating a fireproof environment.
So, I hope that makes sense. I hope that fire and fireproof environment analogy works for you,
but really what I want you to do is I want you to kind of think about
your calendar and in next week's video, we're going to talk about building out your calendar,
about how to use your calendar.
The previous week's video, last week,
we talked about to-do lists and why I don't like to-do lists and tomorrow,I’m going to finally,
or next week I’m going to introduce you into the calendar and to kind of my
production method, my planning method of how I get a lot more
stuff done in much less time than the average
entrepreneur or the average manager owner out there,
and it's not because I’m any better or more talented than anyone else out there,
I just have better systems.
I just learned better systems for time management
for processes and procedures and this is kind of the introduction to that. So again,
for this week, the homework is to kind of audit yourself and think about
how much time are you actually spending on the important stuff
before it becomes urgent versus only doing urgent tasks
versus only reacting to urgent tasks.
I hope you enjoyed this week's video and I look forward to bringing you
next week's video on creating your calendar,
setting up your calendar, building out your calendar, so you can become
way more efficient and get way more done
in way less time.
This has been Ryan Gromfin with The Restaurant Boss.
And remember, systems equal success.
Have an absolutely wonderful day.
Want to improve your skills as a manager and make more money?
Did you get handed the manager job and weren’t given the support you need?
Are you nervous about applying for a restaurant manager position?
Managing restaurants, bars, and kitchens is not easy.
I know, I have been there. I want to help.
The difference between where you are now and where you want to be is
a plan and some new tools.
That is why I created the Restaurant Manager Certification!
It’s a boot camp for aspiring restaurant leaders
designed to simplify your path to the top.
Learn more at TheRestaurantBoss.com/Manager
I hope you enjoyed this week's training video.
If you haven't subscribed to our channel yet,
would you go ahead and smash the like button right up there,
so you can get notified every week when we release a new
free training video.
I've also gone ahead and put a couple of videos for you here and here
that I think you're going to enjoy. Remember,
systems create freedom, freedom creates value,
and value creates scale.
Manage systems, develop people, and be awesome.