hello and welcome to today's video guys
in this video today
we will be practicing some very tricky
situational questions
from the topic perform integrated change
control
or change management of your pmp exam
whichever pmbok edition you are
referring to
this topic is very important for your
pmp exam
and a lot of pmp aspirants do struggle
with this topic of change management so
after solving the questions today with
me in this video
and internalizing the concepts that come
with it you will never find it difficult
to tackle
situational questions from change
management in your pmp exam
and the best part is this holds true
even if you're writing the pmp exam
in its new format so let's get started
[Music]
now before we start solving the
questions today in this video
i will recommend you to watch these two
videos from my channel
the first one focuses on the flowchart
that you need to keep in mind
while solving questions from integrated
change control
and the second video focuses on the
framework that you need to learn
for solving situational questions in
your pmp exam
so make sure you watch those videos
before you start solving the questions
with me in this video
so all set grab a pen and a paper and
let's get started with question number
one
from change management of your pmp exam
so the first question guys
read the question pause the video try to
answer it before moving forward
okay so we'll start answering the
question as step number one
we'll remind ourselves of the bedrock
principle which talks about that
we would reject each option on solid
grounds and will not
eliminate any option without proper
reasons
as step number two we try to identify
the type of
question by reading the question stem
and the question stem here talks about
what is your next best course of action
right
so it is essentially hinting at a
sequence and of course since the
scenario talks about a change here it is
hinting about the
change management sequence which we have
learnt in the perform integrator change
control video
right now with that we move on to the
options
and try to evaluate every option and we
will reject
each option when we get a solid ground
to reject those options
okay now the scenario talks about a
project manager managing a project
building a software for capturing
manufacturing data from the shop floor
and there has been some new changes that
has been suggested to the graphic user
interface and now what should the
project manager do
okay the developer team believes that
these changes are necessary and should
be incorporated immediately
now let's move on to the options and try
to understand what each of them
is talking about first create a change
request
okay so this is a possible option
because
it is evident that it is asking for a
change and as a project manager you
would like to create a change request
we will hold this option for now let's
move on to the next option
analyze the impact of the change in
scope cost schedule and then write up a
change request
these two options are quite similar
right so the first option is asking for
writing a change request and the second
option is
asking you to analyze the impact and
then write the change request
okay we can't reject it yet so we'll
hold this for now
option number three update issue log
okay now some of you may say that yes
this is a issue and you should update
the issue log as the first step
and that is one of our discussion points
with some of my subscribers as well
that when a change comes should you
update the issue log or should you
update
the change management system let's hold
this option as well for now
okay option number four decline these
changes since you already know that
these will increase your project cost
okay so we can safely eliminate this
option guys because
as a good project manager you should not
reject any of the changes
just because you think that it will
increase the project cost so all changes
are entitled to go through the
integrated change control procedure you
can't
just reject it straight away so we'll
eliminate option 4.
that leaves us with options one two and
three
now option number three guys update
issue log
this is one of the learning points which
you need to know for solving this
question
it is a wrong option because when a
change comes you do not
update the issue log first you update
the change log first
issue log and change log are two
different documents
and used for two very different purposes
we will discuss it in
some of the subsequent questions that
will solve today but as of now take note
that
when a change comes you do not update
the issue log
issue log is for something else which
we'll see in due course
okay so option number three is also
eliminated
let's move on to the last two options
creating a change request
and analyzing the impact of change in
scope cost and schedule
now if you see these options very
carefully guys creating a change request
and analyzing the scope cost schedule
and writing of the change request are
two very different things
now i would like to take you to my
previous video
where i had discussed the change
management process
and i would like to draw your attention
to this step right
when a change comes you verbally ask
what the change is
and then you document a formal change
request now this text may be a bit
misleading but what it means is at this
point of time
you just document a change request in
the change log
you do not submit a change request or
write up a change request
writing up a change request means
writing a full one pager
with all the details of the change and
making it ready for submission
to the change control board or to your
project sponsor
okay documenting a change request just
means documenting it as a new change
that has been proposed
into your change log so be very careful
on what this step
signifies it signifies that your change
is only documented as of now
as one of the proposed changes for your
project nothing more okay
now if i go to the learning point
understand the difference between
creating a change
and documenting a change request so i
will suggest that you pause the video
here and read through this
slide so that you become clear on what
creating or writing a change request
means and what
documenting a change request means now
if you have read that slide very
carefully
so you are very clear that what is
writing a change request and what is
documenting a change request right
if you know that you know that option
one is the
wrong option because it is asking you to
create a change request
which is ready for submission to the
change control board right
when you create a change request and the
text goes like this
it means that it is ready for submission
to the change control board
which is wrong because as of now you
have not analyzed the impact of the
change on
your other project parameters like scope
cost and schedule
which option number two encompasses very
beautifully that it mentions that you
should analyze the impact of the change
first
and then write up a change request which
is in sync with what we have learned
in this flowchart so for this question
the correct answer is option two which
is analyze the impact of the change
and then writing up a change request
option one is a very close option but
a wrong option guys if you are liking
the type of questions which i am
discussing here guys
you should definitely check out my 200
question mock simulator exam
on udemy this mock test focuses a lot on
the situational questions
like your actual pmp exam the link i'll
be providing in the description
section of this video so check it out
and now
let's move on to the next question
question number two guys
pause the video try to answer the
question before moving forward
okay so we'll start solving the question
now as step number one we'll remind
ourselves of the bedrock principle which
is
we will reject each option only on solid
grounds
and with that we move on to step number
two which is to identify the type of
question through the question stem
so if you see the stem of the question
here it is asking what should be your
next best step as a project manager
right so it is a type 2 question which
is hinting
at recalling a sequence here and of
course since we are talking a change
here as well
it is hinting towards recalling the
integrated change control management
flowchart with that we move on to step
three and try to
read each option and analyze it on solid
grounds and see that whether we get any
reason to
reject those options okay now the
scenario here talks about a construction
project and you are the pm and suddenly
there are two resources which were
pulled from your project to another
project
and of course you understand that the
other project has a legal risk
associated with
it and that is why now you have to
complete your project
without those two resources and your
team has come up
with an idea of cutting a part of the
scope to keep you on track for your
schedule and you are okay with the idea
and what should you
next do as a project manager okay
option number one updating the issue log
okay now since we have solved the
previous question together we know that
updating issue lock is a wrong option
because whenever there is a change being
discussed
you do not update the issue log you
update the change log
right so option a is incorrect option b
update the risk register now some of you
may say that okay this is a risk and so
you should update the risk register as
the next step
we will hold this option for you guys
and we'll come back to this later
okay option c update change or
configuration management system
okay now this is also a possible option
because it talks about
updating your change management system
or configuration management system
and when you update a change log you
essentially update
the change management system itself so
this can be a correct option we'll hold
this option for
now as well option d update resource
management plan
now you may say that since some
resources have been pulled out
you should update the resource
management plan to reflect it
for that logic we will hold this option
as of now and we'll come back to it
later
so in the first round of iteration we
have eliminated option a and we are left
with option b
c and d okay now let's come back to
option number b
it is saying that update your risk
register okay
now if you read the question stem very
carefully it is asking that what should
be your next best step to manage the
situation now remember this guys
whenever there is an issue being talked
as a part of your scenario you should
always focus on what your ideal step
should be to manage that situation okay
now if you see
that after this scenario you start
updating the risk register it will not
help you at all
you can update the risk register
complete the documentation but
in the end it will not help you to
enable your team to come out of that
situation right so
updating risk register may be a correct
option but not
in this scenario because updating the
disk register will not
solve the issue that your team is facing
here currently okay
so it is a wrong option similarly for
the update resource management plan it
will not help here as well
because updating the plan will not take
you a step forward
towards solving the situation which you
are in right
so update resource management plan is
also a wrong option
which leaves us option c update the
change or configuration management
system as the
right option now if you see here very
carefully guys
this essentially means updating your
change log and now since you are in this
situation
where a change has been communicated
verbally your first step should be to
update your change or configuration
management system
to document that change and then move on
with the other steps
such as analyzing the impact taking the
change to the change control mode etc
etc
so if you see the learning point of this
question it is that although changes may
be initiated verbally
you should always always always document
the change before moving on in your
project okay
so with that option c for this question
is the correct
option option b and option d are wrong
options because it doesn't
actually help you solve your issue
rather than just
helps you document something in a
project artifact which is
not necessarily required at this stage
and in the end documenting the risk
register
or updating the resource management plan
will not help you
to solve this situation for your team so
option b and option d both are wrong
option
and the correct answer for this question
is option c which is updating the change
or configuration management system
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and now let's move on to the next
question the next question guys
pause the video read the question try to
answer it before moving forward
okay so we'll start solving the question
this one should be a easy one guys
since you have solved question number
one and two with me
let's go quickly on this one so first
we'll remind ourselves of the bedrock
principle and we'll never reject an
option without solid grounds
with that step number two we try to
identify the question stem
and here it's asked about the sequence
which is
the change management sequence because
this project talks about
a change and we will recall the
integrator change control flowchart
with that we will start eliminating the
options on solid grounds
option 1 issue log is a wrong option
since we have discussed in length now
that whenever a change comes you do not
update the issue log
you go and update the change log first
okay
option number two change log yes that
can be a correct option
let's hold it for now option number
three
risk register it's a wrong option guys
because updating the risk register
does not help you in identifying that
whether this change was
ideally communicated six months back
when you were not in the project
management role
okay it may happen may not happen now if
the project manager was quite diligent
he would have recorded it in the risk
register
but ideally he was not entitled to
document it in the risk register okay
so risk register is not the right
document to look for this data point
an option for scope baseline is also
wrong because
in the end you never know that whether
this change was discussed six months
back
and the scope baseline will not contain
any data
if at all this change was discussed and
was rejected by the integrated change
control board at that point of time
so scope baseline is also the wrong
option so the correct option is
option 2 which is your change log and
ideally if you see the learning point of
this question a change log update always
takes into account the changes which
were deferred
which were rejected by change control
board or even which were accepted by
change control board
so it's a central repository of all the
changes which has come in the project in
its lifetime
with status against each of those
changes so whenever you have a
discussion in terms of
a change always refer back to your
change log
so the correct answer to this question
is option two which is
change log question number four guys
this is a very tricky one
take your time read the question try to
answer it before moving forward
okay so we'll start answering the
question step one
we will remind ourselves of the bedrock
principle that will never reject an
option
without any solid grounds with that we
move on to step two
where we try to read the question stem
and identify the type of question so if
you read it here
it is asking the next best step which is
hinting at a sequence
of course it's the sequence of the
integrated change control management as
we are solving
change management questions here so it
is a type 2 question
and with that we move on to step 3 which
involves reading every option
and rejecting them on solid grounds if
applicable
okay so let's read option a
start the process of raising formal
change request using the
perform integrate change control process
okay now this can be an option because a
change has been proposed and you should
enter the
icc loop as a documented procedure of
managing changes for your organization
so this can be a possible option
so let's hold it for now option b work
out the impact on cost scope and
schedule
and revise those baselines and the pm
plan okay now we
this can also be a good option because
it is asking you to work the impact on
cost
scope and schedule and revising the
baselines now if you see very closely
here
the scenario talks about your plan is
waiting
baseline updates and that means that the
baselines for your project
has not yet been established okay so
your project management plan also
has not been approved finally before you
move on executing the project
so we'll hold option b for now as well
option c
start an rca with the team members to
understand why the input was
missed initially now this may be a good
option but not the next
best course of action because it will
not take you
or your team a step towards solving the
problem at hand
you can do a rca do a postmortem
analysis but it will never help you to
solve the issue at hand so always
remember that you select
those options only which helps you to
solve your issue at hand okay
option c does not do it so we
reject option c option d
keep moving as per the base plan you
will have time to sort it out later with
the highways authority this is a two far
fetched option guys and i hope every one
of you have eliminated this option
safely
okay now let's move on to option number
a
and option number b so if you see here
the scenario is saying that the
baselines for your
project are not yet updated right now if
that is the case
this is verbatim from pmbok and you need
to remember this guys
that before the baselines are
established changes are not required to
be formally controlled by the
integrated change control process if you
know this
you will get the answer right if you
don't know this you will
invariably end up selecting option a
which is the
wrong option because the baselines for
this project are not yet established
you have to work out the impact of this
change in your cost
scope and schedule revise the baselines
and the pm plan and then once your pm
plan is approved
then you go ahead and documenting it as
a change request if it comes at that
stage but since it has come
before your pm plan is approved and your
baselines have not been established yet
option a is a very close option but a
wrong option
so the correct answer to this question
is option b
which is working out the impact on the
cost
scope and schedule and then revising the
baselines and the pm plan
eventually so all these four learning
points guys take a screenshot of them
and keep it in your knowledge repository
or your error log because these are the
four very important learning points
you will again and again required to
solve tricky situational questions from
the topic change management
okay thank you for watching today's
video guys and i hope you learned
something new from the topic change
management of pmp exam
and you will not find it difficult
anymore to solve
situational questions from this topic i
wish you all the best for your pmp exam
and i'll see you again soon in another
awesome video like this
in this channel bye