hello everyone welcome to another video from windowsloves.com this is me her
sproutsworld and in today's video i'm going to show you how to recall
an email in outlook or on the outlook on the web so let's get started
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any other suggestions that other users might find useful i'll create a future update on
this video as well all right so before we start i want you to know that once a
email is sent out there's no 100 guarantee that this recall feature will work if you are at a
workplace where there are certain protocols and there's certain rules and regulations inside
the network this might not work and this should only be used as a last option or the final option
if you don't have anything else to just give it a shot and see if that works but um
i wouldn't rely on it 100 but i will definitely try in in case of emergency if i have to but
like i said there's no guaranteed okay once we have that out of the way first i will show you
how to do this or how to use this feature on an outlook application if you're using that and if
you are on the web there's different scenario there's no recall feature on the web but there
is a undo option which i'll show you how to use it okay first let me open up outlook and what i'm
gonna do now is i'm gonna send an email to myself i'm just gonna name it test test and i'll send it
and now as you can see i've sent out the email and i have received that email as well so you can
see the inbox is one which was empty before so what i'm gonna do now is i'm gonna try
and recall this email so to do that double click on your email that you have sent to so if you go
to send items and if you find that email you're trying to recall double click on it and this will
open this window and on the top there will be an actions so click on that and there's two options
recall this message and resend this message um i'll discuss the difference as well so
click on recall this message and now you have two options the first is you'll delete
the 100 copies of the measure so for example i've received an email in my inbox so if i just go
and select that delete unread copies it will just delete that and the second option
is delete android copies and replace with a new message so for example if you had a typo
or if you left out if you forgot if you left out some certain information that should be in the
email you can select delete and replace with a new message so that you can you have an option
all right so for the purpose of this video i'm just going to delete that copy and click on ok
and as you can see it says you try to recall this message on monday and it will also give
you a report if this was successful or not and now if i go on inbox and as you can see it sends
the receiver an email as well saying uh this person would like to recall the message test so
that means the receiver who if you send it wrong wrong or incorrect information or email and you're
trying to recall that person will also receive an email address that you try to actually recall
this message so you got to be careful depending on who you are sending this and who you are trying to
recall this as well so as you can see this is the email that i sent to myself and this was the email
saying that i wanted to recall this email so technically how it should work is this email
shouldn't be here this email should be deleted all right so for now for why this didn't work for me i
wouldn't have a clue but there will be certain settings and stuff like that that's in place
um on my account that uh that didn't allow this to happen so basically how does recall
or resend works is uh for example this when you when a sender initiates a recall option it sends
out an a command or an email to that inbox that's receiving that email requesting to delete whatever
it was received and now depending on the inbox that received that email address it's up to that
inbox and the settings and the network settings and the the protocols that that mailbox follows it
might agree to that and it might not agree to that so if it agrees this email would have been deleted
okay now another option that we had there was to resend this message okay this is basically just
uh if you just copy copy this copy the information from this email and you paste it in a new email
and you add the information that was missing this is basically that so if you click on that resend
this message and then what it does is it gives you the same email but then you can edit it and you
can add any information that was missing from that and you send it out uh that's how you can recall
an email in outlook application so this is the same for outlook 365 and outlook 2019 okay now
on outlook on the web there is a there's a feature similar to gmail so if you haven't used the gmail
undo option there will be video on the top right corner which you can use and which you can use to
recall or unsend an email in gmail so you have basically a similar feature on outlook as well
which is turned off by default and to enable that what you want to do is you want to go on top right
corner click on settings and click on view all outlook settings in the bottom right corner
and on the left you want to make sure that it's selected on email and click on compose and reply
and if you scroll to the bottom there's an option that says undo send you can cancel an
email message after you've selected send to cancel select onto a button that appears at the bottom of
the screen so now if you scroll it if you slide this slider all the way towards the right now it
it gives you 10 seconds before you can have before the email is actually sent out so if you save it
and if you close it now every time you send out an email you have 10 seconds before you can cancel
that so you have that time frame this is handy in cases where you hit send by mistake or if you
remember a error message or if you remember a typo if you remember any piece of information that you
might have missed out from the email within that 10 seconds so if i send out and said test email
as you can see it says sending and there's an undo button so if you click on undo it will go
back so that means that email wasn't sent out and since you are using outlook on the web this works
all the time there's no as long as you click undo before 10 seconds uh if you have any questions and
if you run into any confusions please leave the leave your questions and queries in the comment
section below as i reply to each and every one of your comments as much as i can subscribe for
more and please make sure you like this video as that helps out a lot thank you and have a nice day