Hello everybody 'Lurgs' here welcome to my channel and today
is what to do if your Candy washing machine is not draining water and this should be the
same on most Candy washing machines I'll take you through all the steps that you
need to try and fix it and then at the end of the video we'll have a TOP TIP,
now what should be happening is your Candy washing machine does a normal washing programme and at
the end it does a rinse and spin and all the water should drain out of the washing machine
If not you may be getting lots of water stuck inside the drum and lots of wet clothes
so the first thing that we'll do is we will check the filter and if that doesn't fix it later on
we'll check the drainage pipe work the first thing we'll do is check the filter but the most
important thing is to switch the Candy washing machine off at the plug and unplug it from the
mains then you need to turn off the cold water feed now depending on access you might have to
pull out your washing machine out just be careful when you're pulling it out or you may be lucky
and have access to the cold water main feed hose if you have then just turn the tap 90 degrees to
shut the water off if you can't get access to this then turn off the cold water at your main stopcock
it's a good idea to know where this is anyway just in case you've got any plumbing problems
if you cannot find that then you may have to isolate it in the street and you can turn it
off there but obviously don't do that if you live in a block of flats otherwise you'll be turning
off everybody's water, if you've still got some water in the drum carefully open the door and
get rid of as much as you can using a sponge and the filter on most Candy washing machines will be
in the bottom left hand corner and they'll just be a small flap which you just need to open up
just an example here you don't need to do this but if you can try pulling out the Candy washing
machine and just leaning it backwards slightly and putting a washing up bowl under the drainage
filter because you may get a lot of water but if that's not feasible and you're not feeling
very strong you just have to do it when it's laying flat on the floor but be prepared for lots
of water so make sure you've got a towel ready and a sponge, removing the filter is turning it
anti-clockwise to undo it but don't undo it really really quickly all in one go because you'll get
lots of water coming out just turn it slowly until the water starts dripping out and then catch as
much of it as possible and this may take some time if you've got lots of water in your drum still,
if it's, there we go look at all that water coming out so quickly just going to do it back up again
now if the filter is difficult to undo that means there probably is a blockage in there
and the normal culprits for blocking it will be metal hair clips or coins which
stops you undoing it my advice would be just to tighten it up and untighten it
then tighten it up again and untighten it and then hopefully whatever's blocking it
will work its way loose, whilst I'm on the subject of Candy washing machines
there's a link above now about how to remove the dispenser drawer on a Candy washing machine
and give it a good clean, just going to get rid of more of this water.
Also beware if you've got lots of blockages and sludge in the washing machine filter it
can be very smelly so this water can really pen and ink (stink).
I've undone this and done it up a few times and drained the water
and talking of dispenser drawers which I was about a minute ago there's a link above now about
the Candy dispensing drawer and what goes in what compartment I don't know about you but I'm always
forgetting what goes in what compartment you know the detergent and the conditioner
Right finally that's most of the water out so we can now remove the filter completely
it just slides out and hopefully in there you found some debris or some
sludge this one actually isn't too bad but here's a quick video of some other
things that I've found in the past bent hair clips
coins
hair bands another culprit which get wrapped around the impeller, what you're going to need now
is your partner's toothbrush just going to borrow my wife's toothbrush [Wife calls] 'Lurgs have
you been using my toothbrush to clean the washing machine again',
and then give that filter a really good clean using hot soapy water
there we go that's all nice and clean but
before we put that back in we're going to clean the inside of the
filter area but first let's check the impeller make sure that spins freely which it does
basically what you're looking for in there is any blockages any coins which might be at the back or
any hair clips so make sure you have a good look inside there just got a few bits of sludge and
hairs in here so again just going to use my wife's toothbrush just give that a really good clean
and then a non-scouring sponge as well
just to clean out the inside and then we're ready to put the filter back in
so just line it up
and then turn it clockwise it'll only go around a few turns and then lock into place
fact not many turns at all that is now locked in
then close that flap
then it's a good idea to run a service wash so plug the washing machine back in and switch it on
and then remember to turn the cold water feed on and then run a service wash at 90 degrees
centigrade using Dr Beckman's washing machine cleaner this will give it a nice flush through
of really hot water and keep it hygienically fresh and hopefully your Candy washing machine is now
draining water properly, if your Candy washing machine is still not draining water properly
then it's time to check the drainage pipe work now there's generally two different types of drainage
pipe work there's the type where the drainage pipe from the back of the washing machine goes
into your under sink unit and there's another type where it just sits on the back of the wall
and you've got drainage pipe work like this so let's concentrate on this one first and I'll
show you the one under the sink later on so remove your drainage hose, literally just pulls out check
for any blockages inside this one's actually not too bad but there's lots of sludge on the outside
so give that a really good clean in some hot soapy water and the easiest way to check for
any blockages inside this drainage pipe work is to take your phone put it into video mode with the
flashlight on and just video down inside there check the footage and see if you can see clear
water or any sludge this one actually doesn't look too bad but I'm just going to remove the U-bend at
the bottom of this drainage pipe work just to show you how this works now the U-bend is there
to stop any smells coming back into the kitchen and it also helps catch any sludge and grime
so just undo these nuts here hopefully nobody's glued them on and they're easy to remove
make sure you've got a tray ready and an old towel because you will get some water out of here
that is now disconnected and this water is actually not looking too bad so I'm just
going to drain that into the sink but if that was full of sludge make sure you put that in the bin
and then give it a really good clean with hot soapy water and make sure that's nice
and clear if that was full of sludge that would not be helping with your washing machine
and the water draining, this is now ready to go back on so we just tighten these nuts up here
and then very important remember to put your washing machine drainage hose back in
otherwise next time you do a washing programme you'll get water all over the floor
don't push it all the way down to the bottom just let it rest in the top
about eight inches down, now the other type as I mentioned
previously is where the Candy washing machine drainage hose goes into the under sink unit
again have a bucket ready for any excess water and you're checking for any blockages
this one is actually not looking too bad the hose and the connector are free of any
blockages so I can just put that back on this one's got a metal clip as well
and as previously if you undo these nuts here and check for any sludge in this U-bend
if that is full of sludge put that in the bin make sure it's nice and clear and then reinstall it
if you didn't do it earlier then plug the washing machine back in and switch it on and remember to
turn the cold water feed back on and then run a 90 degrees centigrade washing programme or a drum
clean option with Dr Beckman's washing machine cleaner just to give it a good flush through
then hopefully that is your washing machine draining properly. If it still isn't draining
properly and if you can get outside check your drainage outside lift any manhole covers if you
can make sure that that's all running smoothly and clear if you cannot access then I recommend a CCTV
drainage survey, if that is all nice and clear then it could be you've got a drainage pump fault
in your washing machine or a computer board fault in which case it's time to call out a
washing machine technician, now for a TOP TIP after doing a wash always leave the dispenser
drawer slightly ajar and also the drum door slightly ajar just to help with ventilation and
stop any smells and mould forming, I'll tell you what that definitely deserves a lovely cup of tea!
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thank you for visiting my channel everyone I really really appreciate it. 'Lurgs'.