We reduced TCO by 30%
and improved work productivity
by 50% using cloud
We reduced TCO by 30% and improved work productivity by 50% using cloud.
AWS Presents Episode 4: DIO Implant Dental Health Group
Chulwoo Park Head of SMB, Amazon Web Services
Junwoo Lee Vice President and Head of R&D at DIO
AWS Business Builders
Hello
Welcome to AWS's Business Builders.
Today, I am here with Mr. Junwoo Lee,
Vice President and head of R&D of DIO
a dental implant solution company from Korea.
Hello Mr Lee.
Hello.
DIO's corporate philosophy
values ​​the pursuit of happiness and healthy life.
Can you please tell us more about this?
We provide our customers
better healthcare with the most advanced
dental implants and digital dental solutions
and we continue to create and innovate for this purpose.
Precision manufacturing,
especially in the medical sector, is not an easy business.
From being a prominent SME to supplying implants
to more than 70 countries,
DIO's journey is truly inspiring.
So what were the factors toward success?
DIO's top priority is customer satisfaction.
DIO was the first in the world to offer
IT-incorporated digital implant solution.
Currently, through Artificial Intelligence,
we continue to develop on automatic prosthesis design software,
automatic prep robots that operate with precision,
Our relentless efforts to improve dental technology
and customer satisfaction
are the reasons why DIO is successful today.
It is very important
to provide dentists with high-quality products on time.
How do you operate DIO's production facilities
and your international branches efficiently?
We have established a system from receiving orders to supplying
to provide our services to customers.
For our overseas branches, it was a particularly difficult task
to directly build and operate such a system.
But through AWS cloud, we were able to
optimize costs and efficiency for our business system.
What made you modernize your business management system?
When we first implemented our infrastructure internally
at our overseas branches,
costs were high due to oversized infrastructures
and too much time was wasted on maintaining
the variety of IT systems.
In addition, as time passed by,
systems were down about twice a month.
Employees lost access to data
and our main business process was disrupted.
That is why we improved our business management system.
By migrating our existing infrastructure
from our main offices in the US, China, Europe, and India to the AWS Cloud
we were able to reduce costs and improve application performance
to increase management efficiencies.
This reduced the burden on infrastructure management
allowing internal developers to be able to focus more on developing new technologies
that increased customer satisfaction.
Through the implementation of cloud technology,
we reduced the overall total cost of ownership by 30%
and improved work productivity
by more than 50% compared to the past.
Finally, please tell us about DIO's future business goals
and your plans on utilizing AWS.
We have a goal of becoming a global Top 10 by 2025
and a Global Top 5 by 2030.
In order to achieve this,
we will convert our existing business system
to cloud and expand its use.
And in the future, through various AI/ML services
from AWS such as Amazon SageMaker
we plan on understanding customer data better
and improve on our diagnostic skills
by offering advanced customized dental IT services.
Thank you for your kind words once again.
I hope you have a great day.
Thank you.