hi guys David and David here from
payetteforward.com and in this video
we're going to explain what to do when
your iPad won't turn on when your iPad
won't turn on it's either going to be a
software problem or a hardware problem
so the first thing we'll do is start by
troubleshooting the software the
software crash can make it appear as if
your iPad won't turn on yep
what's the fix hard reset we're gonna
press it hold the home button and the
power button at the same time so the
Apple logo appears on the screen usually
takes about 15 seconds can't take as
long as 30 seconds though so don't give
up right so David has a healthy iPad
it's not going to take too long as he
does it but it's David said sometimes
you have to hold them down for much
longer than you think you should have to
a lot of people would come into the
Apple store you know they thought they
did it they didn't do it so now they're
really to pass we can go down here the
hard reset worked path and the hard
reset didn't work path we're gonna
pretend like the hard reset did work
first and we'll address if it didn't
work later on in this video break so the
hard reset work it worked what's next
the next step is to try to prevent
future software crashes because who
wants this problem to happen all the
time not me you know one of the things
with this is like if the hard reset
works I would just say keep using your
iPad yeah you really only have to worry
about the software stuff if it keeps
happening over and over again if it does
keep happening over and over again
you're gonna want to reset all settings
first on your iPad we'll show you how to
do that yep that's sort of the non
invasive software fix because it resets
everything in the Settings app but
doesn't touch any of your personal
information so open the Settings app hmm
tap general which is already selected
here scroll down and tap a reset and
then tap reset all settings enter your
passcode tap reset all settings to
confirm reset will happen iPad will
restart and the settings will been reset
yep hopefully your software will be
fixed you'll never have to do the hard
reset again if that did not work and
you're still having software issues we
would want to do leave if yours to be if
you restore it's the deepest type of
restore you can do on an iPad and it is
the last-ditch effort to fix any
software problem if a software fix is
gonna work the DFU restore is the way to
go we have a great DFU restore your
iPhone video it's same steps to the iPad
we'll link to that in the description
below and a card above so what if the
hard reset didn't
it didn't work then we're talking about
some sort of a hardware problem possibly
but not necessarily first step let's
check the charging port in the bottom of
the iPad now dunk can get in here lint
debris nuclear waste fallout probably
not only not yeah so you just want to
take like a toothbrush that you've never
used before or anti-static brush which
we have yes we have because we're nerds
just brush it out bang in there and yep
hopefully don't use anything metallic
because you can fry the thing and then
you know yeah that's no or old
toothbrush which is a out from your spit
yeah that's no good either so cleaned it
out it's clean still we're not motrin on
deck is the lightning cable lightning
cable so just take a look make sure it's
not afraid at any end yep because if
it's frayed I'm afraid it might not work
fortunately this is a you know Brandi
just pulled in a box yeah if it doesn't
look like this my boyfriend's cable yep
brilliant third thing to check is your
iPad charger mm-hmm take a look inside
make sure it works try a friend's tarp
yeah try it in the car yeah try it in
your laptop yep try it in your smart
fridge it's right for a smart toaster
yep so by multiple chargers if it's
still warm turn won't turn on yeah we're
gonna plug our iPad into the computer
and see if it's recognized by its
climate is that if it is it could just
be a display issue not at whole overall
all right hardware issue yep maybe it's
making noises too and you're like hey
it's making noises but it won't turn on
the display issue so let's try to plug
it in we'll connect the cable to the
iPad yep good work okay then we'll
connect the USB side to my laptop which
won't go in because it's one of the new
MacBooks who needs USB ports not Apple
so you get to buy one of these adapters
great lucky you and you plug it in and
then now I can plug it into my Mac
excellent now David's iPad should show
up in iTunes there it is so you want to
allow this computer yep if you see
anything show up in iTunes
we know that the hardware sort of the
guts of the I
are working with the display is not
right so and if it is recognized by
iTunes you should really back up your
iPad immediately just in case something
goes wrong and things get worse if it's
not recognized by iTunes you're probably
gonna need to get your iPad repaired or
if it is recognized by iTunes yeah we're
going to need to get your iPad repaired
yeah either way you need to get it
repaired you have two great options
first of all there's the Apple Store
especially your iPad is kind of my Apple
Care Plus this great option mm-hmm
secondly we recommend a pulse a
third-party repair service also a
technician directly to you lifetime
warranty pulse is a great repair company
we highly recommended them and we'll
leave links to both of those repair
companies in the description section
below
mhm so that's what to do when your iPad
won't turn on thank you guys for
watching this video don't forget to
subscribe to this channel and click the
notification bell to get a meeting to
update one or available order new video
[Music]