So for recon this week, two from my team
- happen to be in town. - Oh!
Jon: So, Todd and Adam both work for me.
So I figured they can give us the scoop.
Two menus, one menu?
- Two'd be great. - You got it.
- You guys can't share? - I mean, we can.
Come on, you came in as the bromance,
be the bromance, come on!
Did you guys want something to drink to start off with?
- I would love one. - Yeah.
Maybe, like, a margarita.
- I can get you a margarita. - I'll take that. That's fine.
- And then can we order some food, too? - Yeah, of course, yeah.
- Do a dozen wings. - A dozen wings.
- Let's do the Italian sammie, too. - Italian sammie?
- Yeah. - You got it.
( sighs )
Jon: Isn't the margarita the most popular cocktail
- in America right now? - Mia: It sure is.
Jon: You can't make that, you can't make anything.
No, it's a great litmus test.
- There you are. You're welcome. - Thank you.
- Let's see how this margarita is. - All right.
How is it?
The color was off, his balance was off.
It didn't taste great.
- It looks like a glass of water. - It's awful.
- Should be all right. - Dun, dun, dun!
- What do we have here? - Wings.
- With ranch. - Thank you.
I'll get you a couple of plates.
Let's see how these are.
That's not awful.
We gotta figure out what's going on with this family, so here's my thought.
You can go in the front door, meet with Todd and Adam.
- Okay. - Pull Jodi over.
- I want you to distract her, Tiff. - I got it.
Talk to her, take some notes, tell me what you think.
Should we rescue this bar or should we not?
- What is she all about? - Mm-hmm. Who is Jodi?
And while you're distracting her,
I'm gonna drive around back, I'm gonna get Travis,
- talk to him separately... - Okay.
...and see what his perspective is.
Then we'll figure out if we can rescue this place.
- Yeah. Okay. - Got it.
- Okay. All right, go to it. - Seems fair.
- I'll start driving around the back. - All right.
- Thank you, buddy. - Thanks.
Hi. Is Jodi here?
- Jodi is here. - Can you have her come out for a second?
- Hi, Jodi. - Hi!
Hi. How are you? I'm Tiffany Derry.
- Hi, Tiffany. Nice to meet you. - Yes. Very nice to meet you.
- Hi. Mia Mastroianni. - Mia Mastroianni. I know you.
( line ringing )
This is Travis.
Jon:
-
Okay, well first of all, I don't want you to say a word
to anybody standing around you.
I'm in the back in my SUV.
- You got it. -
get in the car, I wanna talk to you, okay?
Travis:
Okay, just walk right out.
- Hi, Jon. How are you doing? - Hey, Travis.
- I'm good. - Very nice to meet you.
- Nice to meet you, too. - Yes.
Mia: So, how is this all working out for you?
Like, how do you feel this is going as a business?
Um...
( sighs )
Do you have managers?
Travis is my manager.
He cooks a couple times during the week and then he bartends,
and he's basically the night manager.
- Is there a manager? - There's no manager.
How come you're not the manager?
It could be from the broken relationships to--
- What relationships? - Me and my mom.
What do you feel is truly the problem? What's going wrong here?
I know that there's, you know, there's family issues.
This is not your mom.
I want you to talk to me like she's just a manager of a business.
- Is she good at this? - No.
- Is her attitude good? - No.
- Is she degrading you? - Yes.
This is how it's been for years.
Why should Jon come and rescue your bar?
( clears throat )
To help my family
and the military that we support.
You know, it's important to me.
It's obvious that you're very passionate about your business.
I mean, I love this place.
If your mom understands that she's failing,
- she has a reason to change, doesn't she? - Yes, she does.
You have to help me call her out.
You have to look at her and say,
- "Mom, we're failing because of you." - I will do that.
'Cause she's not failing because of you, Travis.
You don't have the responsibility
- to cause the failure. - Right.
- You ready? Let's go talk to your mom. - I'm ready.
- Travis? - Yes?
Remember the end result of this...
- Okay. - ...is your hugs,
- her being successful... - Right.
- and you changing her life. - You got it.
The better we are now, the better this will be in the end.
- You with me? - I'm with you.
- Okay. - All right.