- What's the most important thing
in your business?
Some people might thing it's your staff,
other's your product.
Some people the relationships that you have with clients.
So, what I would like to talk about
is what I believe the most important thing
in business for absolutely everyone
is attitude and knowledge.
The more knowledge you have
the better you can make decisions,
the better attitude you have,
the better relationships you can build.
Attitude and knowledge is where
it's at lady's and gentleman.
You need to make sure that
you have a great attitude.
You gotta pumped, go-getter attitude.
Read a book on personal development,
read a book that just makes you go, yeah.
Got that Tony Robinson that makes you go
yeah, we can do it.
Yeah, yeah, yeah.
Don't go too many times,
and not do anything,
that's not good either.
That's a bad attitude as well,
that's distracting, that's procrastination.
It might be positive procrastination,
but it's still procrastination.
So, make sure that whenever your going to do something
you have a positive attitude.
And make sure that you've research
the hell out of it.
You wanna be positive,
but you want to be sure of
what your talking about as well.
Don't just diddle-daddle around,
and have people come up and say,
actually the facts that you said they were wrong.
Attitude isn't that important,
I've got a terrible attitude and I'm great in business.
Good for you, you let your mom know. She'll be most proud,
very proud that she bought up someone
with such a terrible attitude, gosh.
But you're gonna have a lot more success
if you've got a great attitude.
So, make sure you shape your attitude
just a short one today,
have a great attitude.
When someone says, "Good morning,"
reply with, it is a good morning, isn't it?
As oppose to the standard,
good morning, good morning.
- Good morning.
- We've talked the whole night through.
- Good morning.
- [Congregation] Good morning to you.
- How's your day? Good.
Change it up,
Have a good attitude,
let people know you've got a good attitude.
Have a the bounce in your step,
be the person that you want to be.
Make sure, when someone says oh,
"How's your day going?"
Absolutely fabulous.
Ask them a question,
Answering a question with a question can be annoying,
but if you've answered their question,
and then you're asking a question
that's not annoying.
Just like two negatives make a positive.
Yeah, so anyone that's been trained by me
has a very similar story.
I've never asked anyone how's your day going?
Such a prerecorded message.
I ask them are you having the best day ever?
And then later on in the day,
did you have the best day ever?
And you wanna hear it because everyone's too sad,
and depressed nowadays.
If you can be the positive person
you can be the flower,
you can be the sparkle in someone's eye.
You're gonna make a difference,
and you'll stand out.
Go down the street and smile at a stranger,
and look at what happens.
You created a smile, it's contagious.
Smiles are contagious.
Crying, not as much but people feel sad.
Smiles are contagious.
Be happy, be happy that other people are happy.
Everyone will be happy together.
Sadly, a lot of people
will cry over the same thing multiple times.
It might be a passed one, or it might be
a something that's happened in your business
you're not very happy about.
So many people cry over the same things,
but very few people laugh at the same jokes.
Make sure you're smiling
and the world will smile back.
Carry this to someone else
so they can smile with you
and maybe we can all smile together.
Don't just smile unwillingly,
then there be like.
So, they might think there's something wrong with you,
but smile just, smile enough.
And get out of here, stay good.
Good morning, good morning,
how's your day? Good.
Stay good.