- The Driver Vehicle Dashboard,
or the DVD, is an online tool designed to assist
service providers meet their safety obligations.
The DVD helps you to monitor the drivers and vehicles
linked to your authorisation.
This video is for authorised taxi service providers
and booking service providers
to demonstrate how to use the DVD.
The DVD is accessed through the Industry Portal.
When you are authorised as a service provider,
an email is sent to you with a link and login details
to access the portal.
It's best to use Google Chrome - recommended,
Microsoft Edge, Firefox, or Safari.
You can use computers, laptops and tablets
but the portal is not designed to work on mobile devices.
Once logged in to the Industry Portal,
click the button to log into
the Authorised Service Provider gateway.
Enter your login details and click Log In.
Once logged in, you can access the Driver Vehicle Dashboard.
Click on the Dashboard button
in the Driver Vehicle Dashboard panel.
This launches the DVD and automatically opens to the
All Drivers Dashboard.
Please note: When using the DVD,
you must comply with strict terms and conditions.
This includes obtaining a driver's consent
before uploading their details and performing a check.
To add driver details, if you're not already in it,
open the All Drivers section.
Here, you can add a driver's details
by clicking on the + Add and following the prompts
to add licence number, last name, and date of birth.
You can add details for multiple drivers.
You first need to save the drivers' details to a CSV file.
Select the file and then click on Upload Drivers.
Drivers' details will be added to the Driver Dashboard.
To add vehicle details, open the All Vehicles section.
This opens the Vehicle Dashboard.
You can add vehicle details by clicking on the + Add
and following the prompts to add the vehicle plate number,
plate type O,
and the last four digits of the VIN or chassis number.
You can add details for multiple vehicles
by saving the details to a CSV file and uploading the file.
This is the same process
as uploading multiple driver details.
In each Dashboard, you can run a check that displays results
in a traffic light format.
In the Driver Dashboard, select the drivers
by clicking the box next to their name
or select All Drivers,
then click the Run button, and Confirm.
When the report is ready,
the drivers will have a red, green, or white light
to show the outcome for each available check.
There are five types of driver checks:
New South Wales Licence Check,
New South Wales Licence Tenure Check,
Serious Driving Offences Check,
Point-to-Point Eligibility Check,
Criminal Charge Check.
You can download the report
by clicking the Export Results tab.
The DVD only checks New South Wales driver licence holders.
You need to conduct your own checks on drivers
from other States or Territories.
To check vehicles, open the Vehicle Dashboard
and follow the same process you used to check on
driver eligibility.
There are three types of vehicle checks.
The checks available for vehicles include:
Registration Check,
Taxi Licence Status Check for taxis only,
Safety Check.
You should check the DVD regularly
as part of your Safety Management System
to check up on your drivers and vehicles.
A DVD User Guide is also available on our website
for step-by-step instructions
to use all features of the DVD.