Hi I'm Mat from eSpares.
In this video I'll be showing how to identify Error codes in a Hoover
or Candy washing machine.
These machines indicate an error code if the machine has a problem
and this will either be displayed by a regularly blinking light
on the front panel or in this case a digital display
If your machine doesn't have a digital display and it has a regularly blinking light on the control panel
count the number of flashes the light makes between pauses
this will give you the relevant number of error code.
Now what I'm going to do now is to disconnect the machine and take the top and the back of
to help you identify the area initiating the error code relate to.
Now that the top and the back in the machine removed
let's go through the error codes
and E01 error code or on some models and E07
error code indicate an issue with the door lock.
this could be an issue with the door lock itself, the wiring
OR the connection to the PCB board.
A E02 error code will indicate an issue with the fill.
Now this either means that there is a trapped blocked or pinched fill hose,
or a issue with the water supply or with the valves.
An E03 error code indicated there was a problem with the drain circuit.
This usually means there is something stuck in the pump
A E04 error code may mean they have a problem with the
anti flood this means the you have water in the base and may indicate that you have a leak
A E05 error code means that you have an issue with the NTC
the water temperature sensor at the back
it may be as simple as a loose connection which needs reconnecting
A E06 error code is either a problem in the machine being out a balance
if the error code is displayed straight after a spin
or it's a problem with the board
or the eprom being faulty..
A E07 error code is either a problem with the door lock
or with the motor being jammed and unable to spin .
A E08 error code indicates the have a problem with the motor speed sensor
this can result in the motor spinning up at very high speed for a few seconds slowing down and then stopping.
It may also mean that the motor is not spinning
A E09 area code means that you have a problem with the motor triac on the circuit board
this may mean that you don't have any motor drive in your machine.
A E10 error code on older machines
may mean there's a problem with the motorized selector.
on new machines it could indicate that as a drum sensor issue if fitted.
Now error codes 11 through to 14
all relate to issues with washer dryers.
A E11 error code indicated there's an open circuit on the dryer heater or a module issue
it's a good idea to check the wiring from the sensor on the top the drum
to the circuit board as this can become damaged during the spin cycle.
E12 area code suggest a PCB communication error
or an open circuit on the dryer heater sensor.
A E13 error code means that there is an issue with the PCB
as does a E14 error code,
this could also indicate an issue with the dryer heater or the NTC
A E15 error code indicates that there may be an issue with the circuit board,
or that is not programmed or the memory chip here has become corrupted.
A E16 error code means there is a heater insulation problem
which could cause the tripping up your fuse box
and other random cycle errors but
is hard to prove without the eplacement of your heater.
A E17 error code means that there is an issue with the motor tachometer
and could result in your motor not spinning.
A E18 error code means that there's an issue with the PCB.
And they are the Candy and Hoover error code faults but they should only be used as a guide.
Please see our other diagnosis videos for further assistance
Spares and accessories for washing machines and all other appliances
can be found on the espares.co.uk website.
Thanks for watching.