One of the most frustrating things in life is miscommunication and in business
this is disastrous when this happens because it can impact team dynamics,
strategies, you name it, things can go downward quite quickly.
Well, if you would like to improve communication skills at work, stay tuned
because I have some really great tips for you in this video. In order to
improve communication at work you need to be a master of mindfulness because
you got to kind of tune into your body sensations when you are communicating.
There is energy around us all the time and picking up on that stuff is critical
so stay tuned until the end of this video because I'm giving you my free
mindfulness work guide so that you can be a better communicator.
Hi, I'm Adriana Girdler, a Productivity expert with over 20-plus years in the
business. Good communication in business is a must
and I'm going to share with you five tips on how you can be a great
communicator at work. Underestimate people's understanding. A graduate
student from Stanford University did this study which show that those who are
presenting overestimated how much their audience was taking in. Now, we do this
all the time. We think that I said something and guess what? You've soaked
it all up. It's not the case so what you need to do is underestimate so as I like
to say, over communicate. A lot of times just because we said something once we
could have been distracted, some things are in our mind, who knows, but saying it
over and over again, over communicating particularly really critical points is a
key if you're gonna be a great communicator at work. Clarify and
double-check. Now, this is a two-way street so whenever I'm giving
information, as I said earlier on, I over communicate to make sure but I also ask
people, 'Do you understand what I'm saying to you and asking?' But vice-versa if
you're getting information from people, particularly instructions or agreements,
you really want to say, 'Okay, let me repeat back to you what I heard you say,'
or 'Is this the agreement that we have?' Those simple little techniques are huge
in ensuring that everybody is on the same page so clarify and double-check.
Have you ever had to re-clarify information that
someone gave to because it was really unclear? Well, in the comments below say
'Hell yeah!' Take a breather. Okay, that simple
technique of just being really aware of breath can play a huge impact in
communication because it gives you that ten seconds just to kind of let things
go. Things can be stressful, things can be
frustrating and if you have to reply right away without taking that second it
can have dire consequences on outcomes and you don't want to do it so I
actually have a 10-second/24-hour rule and want to share with you. If you have
something that is really critical, give yourself 10 seconds, take some deep
breaths, quickly count to 10 before your answer, it just gives you enough time to
formulate your thought and the other little trick I have is 24 hours. If
something major happened and you're stressed and frustrated and you need to
communicate about it, don't rush into it, okay, 'cause sometimes that can have a real
negative impact, give yourself 24 hours. Give yourself that breather, that room to
think about it, calm down and truly your communication will be a lot better it
will be one that is not charged and that's exactly what you want when you're
gonna be a great communicator at work. Stay focused. Now, this may kind of seem
like, what? For communication? But yes, in communication you need to stay focused
and what do I mean by this? Really, it's listening and not formulating so if
you're gonna be great with communication at work and improve your communication
skills, you really have to learn how to be in the moment and listen to what the
other person is saying to you. This is something that we could all work on,
including myself, every day of listening and really being in the moment and not
trying to formulate our thoughts that we have a great response to give back to
the person because then we're missing out on some really important things that
they're trying to tell us because we're still focused on ourselves when really
we got to be focused on the other person. Choose the right method. Now, we all know
to have effective communication is not always about face-to-face interactions.
We have communication all the time with people electronically and if you're
lucky you get something in the snail mail like a card which I always love, I
still like that old-fashioned kind of communication, but that all being
said there are different ways to communicate and you got to know when to
do it so if you have something really important to say to someone, I really
highly recommend you do it face to face. That way you can have conversation and
they can explain their side of the story but if it's just generic communication
as to what's going on, email is the place to do it but try to keep it short and
sweet. On that note, really think about what and
how and who and then based on that you can decide the method of communication
that's going to work best. Now that you're a better communicator at work, it
is important that you become very mindful about your communication and I
want you to take a look at this amazing download I have for you, just click on
the link below and you can grab these great tips and techniques that are going
to help you improve your communication. Please like this video, subscribe to my
channel and share it with all the peeps that you know. If you really resonated
with this video or if you have some amazing communication tips for me
because you are a communication rockstar, please comment below. Talk to you next
time!