- So I picked up our Model Y a couple weeks ago
and we were really excited about it.
I'm sure you guys saw that video.
And that excitement tended to last a few days
until we started to notice a few issues with the car.
And I wanna just go through all the things
that we found after the fact that we wish we would've
noticed during delivery so that way,
when you go to pick up yours, you know what to look for.
Let's go.
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To set the stage, we pre-ordered the all-wheel drive,
long-range edition of the Model Y at the unveiling event.
Like, literally at the event is where I placed the order.
We went with the pearl white because that was the free one
and it's a good, decent paint that we actually like.
And then we upgraded the wheels to the induction wheels
which cost $2,000 and then we added
the full self-driving package on top of the autopilot
which it already came with.
So that's what we're looking at.
All in, we paid just north of $68,000.
That includes taxes and everything else.
And so, yeah, it's a pricey vehicle,
one that we hoped Tesla would have better quality
coming out than they did with the early Model 3s.
But, as it turns out, there are a few things here
that seem to continue to plague Tesla,
even after all the manufacturing efficiencies
and everything that they've learned.
And first, I wanna say that I'm making this video
for two reasons.
One, to help you so that way,
if you are going to pick up your Model Y,
you can check for these things and hopefully make sure
to get them remedied right away.
And then, two, in case Tesla has a chance to see this.
I don't know if they will, I kind of doubt it.
But point being, it would be, I think,
just good, helpful feedback.
So, this isn't one of those clickbait, salacious things
where I'm just trying to complain about something
to get views.
This is really to help you and provide Tesla
just a bit of feedback.
And for anyone wondering about this car,
and maybe this was one of the earlier ones made,
it was actually made in May.
So this was after the factory restart,
after the shutdown from the coronavirus.
So, this isn't one of the earlier ones
that they were just kind of hand-building or whatever.
This is the latest-and-greatest one
that they've been making.
Okay, so, let's just run through these
and talk about the issues and what I think
are kinda more serious
and maybe some that are just more cosmetic.
One of the things we were excited about with the Model Y
was the automatic trunk.
Specifically because the Model 3 does not have this,
it's a hatchback, which is really nice.
And for my wife, with the kids, and doing furniture
and all the stuff she does with her business,
this is a really nice feature.
However, one of the things that we've noticed
is that when we close it using the button,
using the automated way,
it tends to not latch all the time.
So, about seven out of 10 times, in fact, right there,
it is not latched and this is a common thing that happened
with the Model 3. (loud buzzing)
But in that case, you're closing it manually
so you can kind of control that.
Here, it doesn't make sense that I hit the button
to close it and it doesn't close.
So what we ended up doing, or one of the reasons we
thought we were having this issue was this flap,
I'll call it the false bottom in the trunk here,
where you can see it just overlaps the latch.
And so we thought that that was the problem,
that's an easy fix, right?
You can redesign that, you can get a new one.
But it turns out, even if we remove that
and just get the flap out of the way,
it still has the same issue.
So, I believe what's happening is the trunk
has an alignment issue.
And so if you look from the side,
it's just not in-line with the rest of the body.
Which maybe makes me think that the latch is misplaced
or something about how that is configured
doesn't work for closing.
So that, I think is a real issue.
It's not just a cosmetic thing.
That's like a structural problem.
We're gonna leave that open,
we're gonna have stuff maybe stolen out of the back,
and that's not cool.
Especially for a brand-new car that cost this much money.
The next thing we noticed is the charge port door
is also misaligned.
Now, this is maybe less of an issue but it certainly looks
just bad and it really is confusing how this is something
that they missed.
I'm not sure if you just replace the charge port door.
I will find out, though, because obviously I have reported
these issues to Tesla and I'll give you an update
when they come.
But here, take a look at this.
See this here? (birds chirping)
It's completely, just completely out of place.
And you kind of see that along the side,
it just sticks way out.
And my friend Dan from What's Inside,
who I'm sure you guys know,
also had the issue like this where the charge port
on his Model X wouldn't even work
and it was a real big problem,
they had to replace the whole thing.
So, hopefully that is something simple
but that was kinda the second thing
that just, I mean literally stood out to us.
The next set of things are kind of cosmetic.
One of 'em is the other charge port door,
which isn't a charge port but essentially that same piece,
is sunken in or the tail light is sticking out,
where there's a real big lip here.
And the problem that that will create
is that dirt will get clogged in there,
soap and when the car gets washed,
all those kind of things.
It'll create buildup and a real problem for the future.
Now, the next one is another cosmetic thing but, again,
surprising considering it's a brand-new car and all that.
And that is the trim piece or essentially where the trim
on the rear driver's side door is.
It really sticks up and out.
It almost looks like the door isn't on right.
So you can kinda see, as you look down the line here,
exactly what's happening.
But this maybe is something they can fix.
I hope they don't have to take this door off.
We already got paint protection film put on it
and it's all perfectly done and all that.
So, hopefully, this is something
that maybe is just an easy fix.
(static)
And the last one, and kind of the most frustrating,
is the hood.
Now, the hood isn't warped or anything like that.
I've seen some really bad examples out there.
But if you look on the hood where it connects back
up towards the windshield,
the gap on one side is really different than the other one.
And it's a cosmetic thing, it functions fine and all that,
for now, maybe it won't in the future,
but the real annoyance is photos.
You know, I'm gonna be taking so many photos of this car,
sharing with everyone, and in every single one,
if you look closely, you're gonna see a big ol' fat
panel gap on the hood and that just sucks.
It really ruins the image that Tesla, I think,
wants to put out there.
And also kinda perpetuates all the haters
saying that these things have panel gaps and aren't good.
Because here's an example right here.
And, again, just disappointing.
So, hopefully, they can get that fixed.
Okay, back inside here and I think the last thing
we noticed were on the little coat hooks back here,
the material on top of them is kinda peeling off.
It looks like it's just gonna literally wipe your hand
by and the whole thing's gonna rip off.
And I'm not sure if that's an actual defect
or if that's intentional for some reason 'cause it's odd
that both of them have it in kinda the exact same place.
And when we did that, when we noticed that,
we also noticed on the ceiling here,
a bunch of really dirty fingerprints on the cloth material.
And that I just don't understand at all.
I mean, I understand how they get there obviously.
But if you're working on this car and it's ready
to be delivered to a customer,
you'd think you're gonna have some gloves on,
you're gonna have something
that's gonna really prevent that.
So, I hope we can clean that out.
I have tried to get some of 'em out
and it just doesn't really appear.
I hope they don't have to replace a bunch of these panels
just because fingerprints, that seems so dumb.
But, yeah, it definitely was not in good shape
when we picked it up.
And our just sheer joy and excitement of having waited
for so long and finally coming here and all this
really just blinded us to a lot of that.
So it wasn't until about a week or so later
when we started using the car more and seeing it,
where we were like, "What is going on?
"What is that, what is that?"
So, that's the idea behind this one.
I do have an appointment with Tesla next week
to have them actually, you know, to bring it in
and have them check out some of these.
Stay tuned, subscribe, just absolutely obliterate that bell,
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But anyways, subscribe, hit the bell to turn on
notifications if you wanna know what the result is
of kind of all these issues here.
And, again, the whole point is that I really hope
that when you guys pick up yours,
you don't have any of these issues.
But at least now you're armed with some knowledge
and hopefully that is a better way for you to move forward
and you can avoid these kind of things here.
So let me know what you guys think
in the comments down below.
Hit me up on Twitter and Instagram for tons and tons
of photos of this car if you haven't seen them already.
And until next time, thanks for watching.
I'll see you guys back in the next one.