Hey guys. I'm Siobhan, first year medical resident. I figured today we could talk about how doctors and nurses get along.
Specifically the things that doctors do that really annoy nurses.
So it's really tough as a resident, because we just kind of parachute into these
ICU teams, which are really well formed. They all know each other well, they know how things work,
and we just need to figure out how it goes on the fly really quickly. The reason that I think this is so important is
because this is a team. And if we work better together, communicate better together,
it should be better for patient care. So let's go figure this out.
Okay, so number one pet peeve that doctors will do.
Not introducing yourself when you come into a patient's room. Like I was telling you before, there was a doctor that walked into my room this
morning,
wearing a winter jacket, boots,
no ID on him whatsoever. He came up and started reaching for my chart instantly and I was like ''Hi sorry,
why are you touching my chart? Who are you?'' Like any indication, any indication.
Yeah. Introduce yourself! Introduce yourself to the patient, to the nurse. We can do that, we can do better at that.
Respecting the nurses' workspace, because you do have your own personal workspace. I was also gonna add, it's a shared workspace, but
sometimes
when you're thinking and you're thinking for a really long time, that space it's just...
There's a lot of people.
Yeah, there is a lot of people and sometimes you just need... We need that space, because it's the only one we have. Yeah, you're actually working on a computer...
But no, it's a shared space obviously, and we all respect that for each other.
I was just gonna say: pick up the phone. If it's ringing, pick it up! It's not my phone.
You mean even if it's the phone... Even if someone pages and asks that?!
And you're walking down the hall, the phone rings... Just like... You pick it up. You're part of the team.
Hello, ICU, hang on, okay. I'll get you somebody else.
Usually what happens is you sit in the workspace, you're taking up this workspace and we're probably sitting there like ''Okay,
well fine, I go do something. You come back, they're still there. The phone's ringing, nobody's answering, but they are still in the workspace, phone is still ringing.
Wow, so this is actually very useful to hear all these things.
Just even as a reminder, so let's go see if there's some more nurses that have a minute to give us their feedback.
So number one pet peeve things that doctors
do, that you just hate okay. Maybe not number one,
but when residents or doctors just hop on your computer and look up all these different
patients under your name.
It compromises my license, so thanks guys.
Yeah, that's really bad, that's really bad.
Yeah, so what would be number one piece of advice that you would give to residents. Just communication is key. Communication and
patient safety, respect for your colleagues. And don't think of yourself as more in hierarchy, again when I worked in the ward,
there's definitely a hierarchy
between physicians and nursing staff. Whereas it's kind of like you're not my boss. No. We are meant to work together,
we're a team, we all. And I think some doctors forget that I'm here mainly as a patient advocate. Yeah.
And I spend 12 hours a day with them.
Yeah. I spend 12 hours a day with their families. Whereas you guys yes, you're all highly intelligent,
but you have numerous other patients to see. So just kind of taking into consideration what nursing staff and other members of
allied health have to say.
So what would be your number
one piece of advice for new residents like me? Carry around an awareness of how immune to
privacy, invading people's privacy,
nudity,
things that are just
common place in the hospital.
We're all guilty of it, walking through that curtain that's drawn, because we're trying to address a patient issue.
And patients and their families,
nurses at the bedside, we really appreciate just like a quick hello from the other side of the curtain. Hey, it's dr.
so-and-so, do you mind if I come in? I wouldn't walk up to your room
and just open the door of your bedroom. Right, like that just seems....
What if you are changing or anything, right? We just knock, it's the same thing, yeah?!
Alright so pet peeve from doctors.
Well one of my pet peeves that I have experienced is that the doctor will come in, do a procedure
requiring sterile towels and a dressing tray and lots of sharps and sutures and
they'll leave it all.
They'll do the procedure and then they'll leave and leave the nurse to clean up everything. And
I mean... Really they should take care of the sharps and ask ''Where can I put these things?''
I'd be glad to tell them. Yeah, that's so incredibly reasonable and a good reminder, so...
Just being aware of everyone around that's participating in rounds. So not like doing this. That's right, don't turn your back to the nurse.
So as a nursing student, are there things that doctors do that just really bother you?
As a nursing student, I wouldn't say I've had too many negative experiences yet. I would say a lot of them are positive.
You guys are very informative and easy to talk to, so overall positive experience with residents.
That's awesome. We'll see you like... We'll ask you in like five years. Yes, ask me again in 5 years.
Thank you so much to all the nurses who helped out with this film. It was fantastic.
It was really fun and it gave me a lot to sort of think about and good reminders.
Don't forget to subscribe if you haven't already and I will be chatting with you guys next week. So bye for now.