(air whooshing)
- Welcome to Microsoft Mechanics and our Essentials Series
on the new employee experience platform, Microsoft Viva.
In the next few minutes,
I'll introduce you to Viva's capabilities,
explain the underlying tech and your core options
for enabling and configuring Microsoft Viva
as a team leader or admin.
You can think of Viva as a unique set of curated
and AI-enriched experiences built on top of
and integrated with the foundational services
of Microsoft 365, which extends your existing investments.
As an employee, Viva experiences are crafted
to help you more easily connect with others
and the information around you, stay informed and engaged,
accelerate your learning of new skills
and balance your time at work,
giving you more time to focus and recharge
no matter where you're working from.
At an organizational level,
Viva can help foster a new culture of support for employees,
so that even when they are
not physically together with colleagues
they always feel a strong connection to collective goals.
They can more easily leverage the knowledge
and connections of their work community to get things done
and feel invested in their career growth and wellbeing,
all of which can boost morale and retention
and the overall success of your organization.
Microsoft Viva experiences today are delivered
across four core modules with more on the way.
First, Viva Topics builds a knowledge system
for your organization.
With Viva Topics, you can discover knowledge connected
to specific topics quickly in the context of your work.
This helps you to easily connect the dots between people
and information and take action.
Now the underlying AI provides a useful baseline
around topics and subject matter experts
by organizing information into accessible knowledge
within the apps and services you use every day.
Think of it as a Wikipedia where AI does
the first draft keeping it up-to-date,
and then employees can collectively contribute
their expertise to crowdsource knowledge
across your organization,
and knowledge managers can review
and curate topic pages for accuracy.
Next, Viva Connections
is all about boosting employee engagement.
Everyone from your everyday users, specific employee groups
and departments through to your frontline workers.
Expanding upon SharePoint home sites and news feeds
as well as Yammer communities,
it's designed to give you a curated,
company-branded experience that delivers personalized news,
conversations, and other commonly used resources
within the context of the apps you use every day,
like Microsoft Teams.
Then Viva Learning creates a central hub
for individuals and teams to discover learning content
and build new skills, all within the flow
of their everyday work in Microsoft Teams.
Viva Learning exposes recommended content by managers,
experts, and peers to upskill employees.
And they can also search for content
that meets their specific needs
as well as share and discuss learning, for example in chat.
Content can come from learning providers,
in-house custom materials stored in SharePoint,
and your Learning Management Systems.
Learning recommendations can
also be surfaced directly inside of Viva Insights.
Speaking of which, our fourth module, Viva Insights,
leverages the MyAnalytics and Workplace Analytics foundation
to deliver data-driven, privacy-protected insights
and recommended actions to help individuals
and teams improve productivity and wellbeing.
So for individuals,
Viva Insights offers actionable reminders
for regular breaks and mindfulness activities
in the flow of work, including integration with Headspace.
Manager and leader insights provide visibility
into work patterns that can lead to burnout and stress.
And the new Glint dashboard helps leaders
more accurately get a pulse of their organization
by providing insight into the factors
that impact engagement, so that they can take action.
So, now that you know what the core experiences are,
and the good news is, as part of the Microsoft 365 service,
there's little additional work required
to implement Microsoft Viva for your organization.
This is helped by the underlying AI
together with Microsoft Graph that provides signals
including the activities, relationships,
and content spanning your organization
to automate the delivery of core aspects of the experience.
And you can extend this even further with SharePoint Syntex
to transform your content into knowledge
with AI-driven forms processing and document understanding.
That said, while AI gives you a great starting point,
you have control over curating, customizing,
and targeting these experiences.
Now while we'll go deeper on the specific things you can do
during the rest of the series,
here are just some of the highlights.
Differentiated experiences across roles, departments
and geographies are managed using groups
in Azure Active Directory to tailor what people see.
For example, in Viva Connections you can build a branded
and personalized experience,
as well as target information using adaptive cards
to reach specific groups.
Another example is with Viva Topics,
where you can do several things,
such as targeting the experience toward specific audiences.
As a Microsoft 365 admin, you have full control
to configure access to Viva modules and experiences.
For example, you can customize Viva Learning
to curate online training
from your preferred content providers
and your own company-developed content
so that it's available all in one place.
And you can also make Viva modules discoverable
in the context of Microsoft Teams.
Next, there are granular options to set up Viva Topics
for your organization.
For example, you can crowdsource information
where everyone can create and edit topic pages,
or you can establish additional governance oversight
by assigning knowledge managers to review
and curate topics for accuracy and suitability.
For Viva Learning, Knowledge admins can also be assigned
to curate learning content,
and they can also feature specific learning content
for everyone in the organization.
And for Viva Insights, you can create custom policies
to tailor personal experiences,
while manager and leader insights are available
to licensed users of Workplace Analytics.
Now as you would expect, privacy and security are built
into all Microsoft Viva experiences.
And any information protection and compliance controls
you've configured in Microsoft 365 are respected
when you access content.
For example, you can only see the files
and documents you have permissions to see in Viva Topics
and the same is true for Viva Connections.
For Viva Topics, you can exclude topics by name
and even entire sites that you don't want the service
to crawl as it builds the knowledge index.
Additionally, Viva is GDPR compliant,
for example personal experiences from Viva Insights are
only visible to individuals.
For manager and leader insights,
safeguards like aggregation, de-identification,
and differential privacy are built-in
to protect individual privacy.
Also, in Viva Topics you can unlist yourself
as a topic expert to prevent others from contacting you.
And in Viva Learning, recommended learning is
only visible to the target employee
and the person who made the recommendation.
As an employee experience platform,
of course Microsoft Viva is extensible.
As we've shown, Viva builds on Microsoft Teams
and Microsoft 365 platforms to provide the organizing layer
for integrated employee experiences.
This gives you an extensibility layer that ensures faster
and broader integration
with your existing tools and systems.
Viva Topics and Viva Connections extensibility leverage
the same patterns and practices
of the familiar SharePoint Framework
to build out custom experiences.
For example, you can build custom web parts
for your home site and topic pages.
And you can use adaptive cards
for your Viva Connections dashboard
to expose specific content
and target the right employees with the right resources.
Experiences are infused with a strong
and growing ecosystem of partners,
and it's designed to integrate with your existing systems.
For example, you'll be able to use Viva Learning connectors
to integrate with popular Learning Management Systems
to surface assigned or mandatory trainings.
Also, LMS integration and APIs will be available
via Microsoft Graph,
so you can integrate your own custom solutions.
Viva is also built to integrate across learning resources.
So for example, Viva Learning brings in content
from Skillsoft, PluralSight, Coursera,
edX, LinkedIn Learning, Microsoft Learn,
and Microsoft 365 training with even more on the way.
And Viva Insights can pull in data from existing apps
and services, such as Zoom and Slack or SAP SuccessFactors.
So that was a quick overview of Microsoft Viva
and how it brings together communications,
knowledge, learning, resources,
and insights into an integrated experience
that empowers you and your teams to be your best
from anywhere you work and in the tools you use every day.
This is part one of our series explaining Microsoft Viva.
Keep checking back to aka.ms/VivaMechanics
for deep dives on all the Viva modules where we'll show you
how you to configure and setup the experiences.
And you can learn more at aka.ms/Viva.
Thanks for watching.
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(air whooshing)