hi everyone aaron here for Zollotech and i want to show you how to reset your
iphone to factory default meaning that it will be just like it was
when you took it out of the box for the first time
and so this will help you erase all data from it disassociate it from your
account and make it so the next person that
either purchases it or that you give it to or maybe you're returning it can sign
in without having to sign in to find my friends or any of those accounts
because it won't be locked to your account
so in order to do this properly what you'll need is a couple things you'll
need the device's passcode to unlock it and you'll also need the icloud account
password if you don't have that you won't be able to reset it
so if you need to reset that password go to icloud.com and then you can reset
your password there now before you erase everything on your phone you want to
make sure that you have a backup if you're going to continue using iphone
so if you're going from an old phone to a new phone i have other videos to show
you how to do that and transfer all of your settings including the same app
layout and all the app data and messages and everything else but if
you want to just have a backup in general
make sure that you're either using itunes on windows itunes on mac on an
older mac or you use the finder click on your device and hit backup now
however if you want to back up using icloud
that's even easier as long as you have the storage available
and you do that by going to settings under settings tap on your name
then under your name or whatever phone you're on here
you want to go to icloud and under icloud
down towards the bottom you'll see icloud backup and under icloud backup
tap on this you'll see that it's on and as long as it's backing up everything
it will give you the last successful backup below and as long as it's backed
up you're good to go that will back up not only your settings
but your messages your mail settings you may have to enter a few passwords and
things in the future but it will back up even the layout of
your apps and most of the app data as well
so as long as you have that backing up or you've backed up on
itunes you should be good to go and once you know that you have your information
secure we can move on to removing everything off the device
now in order to reset the phone what you want to do is once you have that
information go into settings and then at the top you'll have your
name or someone else's name whoever's it is
tap on the name here and go down to find my we need to turn off
find my if it's on so tap on find my and you'll see it says find my iphone and
it's on on my device so i need to turn this off
now in order to turn this off i need my icloud password
so go ahead and tap on find my iphone and then turn off find my iphone it will
pop up asking for your apple id password once you put this in it will
turn it off now that find my iphone is off
we want to remove it from our account as well this will make it easier in the
future unless you're setting it up for yourself
so let's go ahead and do that so we'll go back now once you've turned off find
my iphone on the same account page we need to
scroll to the bottom to turn off icloud and disassociate the phone from our
account so let's go ahead and scroll down
and all the way at the bottom it says sign out so we'll tap on sign
out now it's saying do you want to keep a copy of your data on this phone
and you don't want to do that if you're erasing the phone so make sure all of
these are turned off if you did want to keep this and sign in
with another icloud id then you would leave those on
otherwise keep them off and hit sign out and it says are you sure you want to
sign out and then go ahead and hit sign out
and then it says copying icloud data that's just to the cloud
you won't necessarily have that on this phone and then we'll erase the phone in
just a moment once we've signed out now once you've signed out of the iphone
what you'll need to do is go down and reset it so
under the main settings just scroll down and go to general
scroll all the way to the bottom of general and then you have
reset so we'll tap on reset and then there's a few options here we want to
erase all content and settings so all of these
other things don't matter erase all content and settings and then
it's going to ask you for the passcode of the device itself
so maybe your touch id wasn't working it's that same passcode
and this will work for face id phones as well once you've put that passcode in
it's asking you if you want to erase it again it's just a safety check so it
says this will delete all media and data and reset
all settings so you want to hit erase iphone and then you'll have to hit erase
iphone again and it will take a moment and the phone
will reboot now the same thing applies to all
iphones so this is my iphone 11 pro max and you can see here it says erase
iphone if i hit erase and erase again it will wipe the phone so that's how you
completely wipe it we'll wait for this to reboot
and you'll see that it's back at the setup screen
now will take a little bit of time to erase and reset and once it's done
it will look just like this and you're at the main startup screen again
and so this is where you can set your phone up we just press home to open on
this phone and we'll start set it up just like it was new you can
hand this to someone else to use give it to someone else sell it return
it either way all of your information has been removed from the phone
and it's good to go it won't be associated with your icloud account and
it won't be activation locked or anything like that
so you'll be good to use it hand it to someone else and you're all
set and if you don't have the wallpaper from the iphone se that i have here from
2020 i'll link it in the description for you just like i always do in all my
other videos if you haven't subscribed already please
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as always thanks for watching this is Aaron
i'll see you next time
you