Hey, restaurant owners. Today, I want to teach about how to avoid stress
and overwhelm in your restaurant.
My name is Ryan Gromfin - I'm an author, speaker, chef, restaurateur,
and the founder of TheRestaurantBoss.com and I have a question - do you ever feel like you have
this much to do
but only this much time to do it?
Have you ever felt like this where your to-do list just has everything on it
that needs to get done?
Well, that's what causes this stress and overwhelm
in our restaurants and in our lives,
it's just… it's when you're completely overtaken in mind
or feeling covered or buried beneath a mass of something,
well that something is our to-do list.
And so today, I want to show you how to avoid that stress and overwhelm
in your restaurant. And the way that we're going to do that
is through organization and action.
A little while back, I put out a great training video about setting up a theme
in your restaurant,
a theme for 90 days.
You know, it's that stress and overwhelm when we have so much to do,
we think that we're going to get all of this stuff done this year
and the list just gets bigger and bigger and bigger and we never actually accomplish anything.
So in that video I talked about setting four 90-day themes
for your year and at the end of this video,
I suggest that you go back and watch that, but now kind of taking that to
the next level, we have
projects where we break down our theme into a project
and then we break down that project into massive action steps.
What kind of action steps? Massive action steps.
The kind of action steps that get us results
and then we want to further break down those massive action steps into activities.
Now these activities are things you can actually put into your calendar and schedule,
and so I want to run you through an example of how to do this,
plus in that video that I have that theme video,
I offer for free a 90-day restaurant planner.
So again, when this video is over, below this video somewhere down here
in the description, there'll be a link for you to download that
theme that 90-day project plan are completely for free.
But at this point, I'm going to assume that you already have your theme,
so now let's look at how we break that theme down into a project.
So here's an example - if you are a restaurant owner and you wanted to focus on
growth right now in your restaurant
and you wanted to focus on growth with your current customers,
I find that generally speaking projects get broken down
into three areas - the planning phase,
the execution phase, and the adjustments phase,
the tweaking phase where you go back and fix things.
And then, since we're doing this over a 90-day theme, since we're playing this out over 90 days,
usually that planning phase is the first month,
that execution phase is the second month, and then that adjustment phase is the
third month. So now that we've got our three kind of projects,
let's focus in on just that planning project.
Let's move on using that planning project as an example.
So now, we're going to break that planning project into massive action steps and let me show
you an example of what some of those massive action steps might be.
It might be gathering ideas, it might be talking to other,
like other restaurant owners, it might be talking to your customers,
it might be kind of seeing what's out there what's available to you,
it might be doing some research either through restaurant magazines,
websites, etc.,
and it might be then actually scheduling sales calls
to actually then figure out what technology you're going to use
to help you with your theme. Your theme is growth.
Remember, the project right now, this first month project
is planning out and so here are some of those ideas.
Now, let's break this down even further, let's look at that research,
that research project… I'm sorry, that research action step
and let's break that down into activities here.
And so one of those activities might be to actually
do some research on ZenReach,
which is one of my favorite technology pieces right now to help grow restaurants,
or Moving Targets which is another great
piece of kind of technology and consulting where
they'll help you find customers and send reminders out to customers.
So if these are the two that you've sort of narrowed down to,
then what I want you to do as your activity is to actually schedule it,
actually put this in your calendar.
You can see, I've got a date here and I've got a time here
where you're going to actually block out the time to go online,
do your research and decide which one of these pieces of technology
you're going to put into place in your restaurant to help with your 90-day theme,
which was growth and focusing on current customers,
then remember the project we're in right now, the project was planning,
the massive action step that we're focusing on here was research,
and now the activity
is we're going to do our final research on ZenReach and Moving Targets.
We're going to schedule time into our calendar to actually do that.
By the way, these two are amazing
friends of mine and if you want to work with any of them,
I've got contact information for both of these companies below this video,
over at my website at TheRestaurantBoss.com,
but I want to give you a warning as we go through this.
I know it seems like a lot, it might actually seem a little overwhelming to you,
but again, use that 90-day planner that I offer for free.
Below this video, you'll see a link for that,
but here's the thing - most people say this is too much work,
I'm just going to go out and do it and they do.
They'll find a piece of technology, they'll order it, they'll get it going,
they'll dabble in it a little bit, but 30-60-90 days later,
three months, six months, nine months later; it's never a system.
So, we're still overwhelmed in our restaurant because we as the owner are
still the ones actually executing on this project day in and day out.
We've never actually taken it through that whole
90 day phase that I'm talking about here which was
you know from research to execution,
and then to adjusting and training
and teaching your managers how to actually do this,
or how to use this new piece of technology in your restaurant,
so then you can move on to your next 90 day theme,
whatever that next 90 day theme is and know that this
whole project because you organized it so well from the beginning
to the end is now completely taken care of and in someone else's hands.
So, my warning for you is that - don't be overwhelmed by this process,
do not partake in this process because it feels like a lot of work.
Yeah, it's probably going to take you a half hour to an hour
to plan out your 90-day theme from start to finish using this system,
but like my good friend Alton Brown over at the Food Network says,
“organization will set you free”. Now, he probably didn't coin this quote,
but he's probably most famous for saying it.
If you do the work right now, if you plan ahead of time, if you get organized,
it's that organization that will set you free.
I had a ton of fun making this video for you today.
If you enjoyed it, then I encourage you below this video there'll be a like button,
go ahead and smash that like button and leave me a comment.
Tell me something that you learned today that you're going to implement into your
restaurant and let's keep the conversation going.
If you have any questions or anything, I'll be actively participating in that.
Let's keep this going, let's have some fun. My name is Ryan Gromfin with TheRestaurantBoss.com.
I really enjoy bringing you this training today.
I hope you have a wonderful day.