Have you ever been sorry? Yes Iv'e been sorry many times, coz I make a lot of mistakes.
So do you and we all know how to make an apology, It's quite simple you can tell that I'm sorry.
I will not do it again. But how about forgiving somebody? Have you ever learnt that before?
No, so in this lesson with Let's Talk your'e going to learn. How to forgive somebody? I'm
going to tell you some useful phrases that you can use , If you want to forgive any of
your friend and surely this will help you bond better with your loved ones and your
dear ones. We all make mistakes, It's good to forgive.
Starting with the first one, It doesn't matter. This is a phrase, which is very simple and
can be used for a situation, which is not so serious. Where the mistake is not so serious.
And also no problem, It's fine please don't mention it, No worries. All these phrases
can be used in a not so serious situation. On that note, let me give you a situation.
So last week I went to a restaurant for dinner and the chef added a bit too much salt in
my dish. Of course I called for the waiters and I told them that, there's just a bit too
much salt in my dish and they said, Ma'am we'll just call for the chef, so the chef
came and he apologized personally to me and he said, Ma'am I'm really sorry for it. What
did I tell him? I told him, It doesn't matter, please don't mention it. The same way if you
face any such situation, please feel free to use any of these phrases, coz they can
be used in a situation which is not very serious.
Moving on to the next phrase, Please don't let it happen again. This sounds really serious
to me. So we are talking about a mistake that should not be repeated again. Again here means
to repeat and we are talking about a mistake, which should not be repeated from the word
don't. So if your good friend with whom you share many of your sweet little secrets that
friend of yours shares your secrets with other people, How will you feel that? And you find
out about it, of course you'll speak to her and tell her, Why did you share And she will
apologize. What can you tell her in that situation? Please don't let it happen again. Of course
I'm sure you do not want that to happen again.
Moving on to the next phrase, You should be but I forgive you. This is a phrase that can
be used in a very formal circumstance. Sometimes informal too, but mostly formal and very serious.
Your'e a part of a meeting and one of your good friend's presents all your ideas that
you were going to present in that meeting. How will you react? Obviously you'll be shocked
and you would not like it, so you would speak to him and you'll tell him that, Why did you
do that? He'll probably apologize for it, if he's really sorry and he would tell you
that you know, I'm really sorry. Please forgive me. In such a situation you can always say,
You should be, because that was a really serious mistake, so you can say, You should be , which
means that it was a very serious mistake. You should be, but I forgive you, so this
means that now you have forgiven that person and your'e friends again. If you want you
can also add, please don't let it happen again.
Moving on to the last two. This one here Apology accepted is mostly used in written letters
or you know any written form. And also this is very formal, you'll probably want to use
it in your office or you know for any business letters. The last one here, You couldn't help
it. This one means that you did not have another option. So my friend whose a really good singer,
he's a lead singer of one of the bands and they present at certain clubs and restaurant
bars. And one of these nights, he was supposed to be present at the event. But due to some
medical emergency, he could not just turn up. So at that time obviously he was very
sorry about, when he saw other members of his band and again and he told them I'm really
sorry about that night. They told him, You couldn't help it, because you didn't have
another option. You had to be at the hospital at that time, you couldn't be present in the
restaurant bar or at the club.
With these I feel that you know enough ways of forgiving someone. So please don't wait
and go and forgive that friend of yours and get back to him or her. Now that we've already
looked at the phrases to forgive somebody. Now we are going to look at the golden rules
for apologizing. The first rule is, To express remorse. What do we mean by remorse? Remorse
means to be sorry, so you should always start an apology by saying I'm sorry. The second
rule is, To admit responsibility. You should never blame your faults on anyone else. If
you've made a mistake. You should say, That it's my mistake and I am the one, who is going
to make changes. So the third rule is, To make changes. So the person here in the presentation,
who copied your ideas. The same person should make changes in their behavior that can be
seen. This is a perfect apology. And the forth rule is, To promise that it will never happen
again. Now that you've already learnt some phrases for forgiving and some golden rules
for apologizing. It's a perfect mix. Please go and forgive that friend of yours and do
not hold any bitterness against them. Go and be with them again.
This is Michelle and I'm signing of for the day. Thank you so much for your precious time.
I hope to see you again with a new lesson next time. Take care bye, bye.