hello everyone it's Me Jazzy Mack and today we're going to talk about multiple work from
home opportunities yes we're going to talk about this Marriott work from home opportunity we'll
talk about the salary and yes I will do the resume demonstration and if you need to use
the resume it's going to be available for download by clicking the link in the description box but I
want to actually give you some bonus opportunities just in case this Marriott opportunity isn't
you know available because you know they do go quickly let's take a look at some of the bonus
opportunities that are also work from home and they are no phones so let's go ahead and look
at those and we will do the Marriott one we'll do that one last oh and super quick y'all I forgot
to do shout outs like we had a whole bunch of people with success stories now listen the first
thing that made me want to do this video was Erin she said hey I'm looking for work from home day
the entry and I said okay and I started looking through my comments and then I saw like kanitra
said she just got hired for discover um Tiana said Jazzy I want to thank you so very much for
this video and everything that you do because of this video I was able to apply and I got offers
for both available positions I start working from home in March 2023. yes congratulations
Tayana and that was for the progressive job um man they they were hiring like crazy
um someone commented on the video that I did not too long ago Christopher said hey Jazzy
I recently got the job for discover I start January 17th I just want to thank you so much
congratulations to you Christopher I'm so freaking excited and of course Nakia she just got her job
um at Apple I think doing Apple support for Kelly connect so congratulations to all of you people
I'm so freaking freaking proud of you all but let's go ahead and hop into these opportunities
um but let's start with this uh why can't I talk let's start with the Home Depot one because I got
a lot of questions about this one in the last video so Home Depot is on like a hiring spree
um for like virtual chat support roles so you would just go to their website type in you know
messaging customer service representative and for just purposes of this video I'm going to
click the one for Atlanta because that's where I'm located um and make sure down here it says
remote virtual uh basically saying that you can work from anywhere you're not required to
go into a Home Depot location so let's look at those qualifications because we already
see that this job actually pays a minimum of 17 per hour now obviously if you lived in a
state like California or maybe new York that could certainly go up this is just the absolute minimum
that they offer so please make sure that you are negotiating your salary and asking for a higher
salary especially if you're like a Spanish speaker or if you have like previous customer support or
chat support experience so you don't need a lot to be qualified they're saying have three years
of customer service or retail sales experience if you don't have three years it's not a big deal the
college degree trust me is not a big deal it's just a preference it is not a deal breaker be
able to type 35 words per minute and be able to type 50 words per minute without looking at the
keyboard that's kind of redundant but whatevs so that's going to be it as far as like your basic
qualifications they just want you to be able to use a computer-based platform obviously this is
going to be for a chat support role so they want you to be able to navigate transcriptions and
multitasking and chatting or messaging with customers in an effective way be skilled at
providing good customer service you know having a good upbeat attitude even in your messaging
to the customer you want to make sure that you have an enthusiastic attitude now now when you
do this application a good sign that you're going to get the job is if you get the assessment what
they usually do is send you the assessment within maybe like an hour or two now I don't
know how they do it on the weekends that might change but during the week you usually get the
assessment in an hour or two if you qualify and your resume has those hot words which I'm going
to show you those hot words however I do want to caution you that for this role you're going
to have to do like a customer simulation like chat support where where you're going to be like
pretending to chat with the customer make sure you do that from an actual computer if you do it
from your phone you're going to pretty much not be able to complete it because there's like you
have to be able to use like a mouse and things of that nature so make sure when you get ready
to do that assessment you do it from an actual desktop laptop MacBook but don't try to do it
from like your iPhone or your and Android phone okay so let's go ahead and look at the resume
demonstration to make sure that you all have those hot words that we always like to have and
where's my Home Depot oh it's right here all right so this is already in your library if
you have the resume bundle so this is already in your library again don't like lie about your
experience things of that nature be honest okay but as far as the chat support role goes you want
to make sure that you call out any experience that you've got and you know a call center
um any experience you have with customer service um maybe you've got like chat support experience
maybe you've worked in ticketing you've worked with like zendes or like jira whatever but we
always want to put the name of the company in the name of the role in our professional
summary because those are hot words so we want to make sure that we're calling out that we've
got customer support experience or maybe we have a call center experience or knowledge
article experience maybe you have a chat support or virtual support okay those are things that you
want to make sure that you are calling out okay so make sure you have at least I always like to
say have at least like five or six hot words at a minimum okay so this would be like one two three
four five six seven call center we could do eight it'd be like eight hot words those are really you
know it's a good start okay so this resume is available for you down in the description box
um again you don't need to have a whole lot of experience if you've worked in
retail such as at a grocery store you know that still counts as relevant experience
you've worked at like Walgreens all of that is res relevant experience okay so this resume is
available for you all in the description box let's hop into our next opportunity
um our next bonus opportunity is actually going to be for Wayfair and I do want to point out
that Wayfair is global they've got offices in Germany Canada the UK Ireland India chain why did
I say China China so literally this is a global opportunity but I'm going to show you one that is
specific to the US now this is a part-time role for all of you people that need a part-time job
now this role is going to be in their customer service support you're going to basically take
customer service customer service calls around shipping questions uh returns Replacements and
Order notifications Okay so I want to caution you all that attendance is so mandatory
um when you do like your training for Wayfair a lot of the times people will say oh can I request
a day off during my training you will risk being like kicked out of the program just want to put
that out there all right so this is a phone's position the Home Depot one was no phones this
one is actually phones but it is um a part-time role it starts at 15 per hour and it can go up
depending on your experience and how well you negotiate they do get a 401k they get PTO they've
got holidays they have parental leave they have tuition assistance they have employee discounts so
it is just a whole lot of cool benefits when you work for Wayfair again they say that training is
100 mandatory and your attendance is 100 mandatory and you do have to have have a hard-wired
connection you cannot use Wi-Fi you cannot use any type of you know like mobile tethering or
anything like that it has to be hardwired their VPN will pick up whether or not you're using a
hard wire uh connection so make sure you have a hardwired connection when it comes to the computer
accessories um or like the actual equipment they will provide you the laptop and I think
they might give you like a stipend to buy other things like you know maybe a desk or like headset
and all that type of stuff they'll provide that for you so really cool opportunity for all those
part-time people out there that want to work from home this is a great opportunity for you all again
um this isn't going to last long so if you need the resume templates I've already done the resumes
for you let me see yeah I did this resume I actually have another role for Wayfair as well
so again Wayfair if you've got experience working with any type of ticketing system it could be jira
it could be Salesforce zendesk cindesk is like the most popular you know make sure you call
that out again we want to make sure we call out the name of the company and the role that we're
in for uh hotwords or buzzwords so if you've got experience in any type of call center it
doesn't really matter if you did billing support you could have did order support all of that is
very relevant experience maybe you worked at you know at Home Depot as um you know maybe you worked
in store it doesn't matter all of that is still very relevant customer service experience where
you had to upsell that was one of the other things that we saw in the job description for
those different roles that we just looked at so virtual sales is obviously going to be a hot word
I mean you have of like chatting it's going to be you know a hot word customer satisfaction is
always a hard word so this resume is down below in the description box for you all if you need it
um but yeah so let's look at their chat support role the one I showed you before this is going
to be phones this particular role is going to be a chat support role I'm sorry I didn't
make that bigger so it says here you're going to troubleshoot and resolve customer service increase
okay Provide support either through uh chat or through mobile messaging on things related to
returns Replacements refunds delivery status back orders things of that nature anything related to
their order okay and you're going to Etsy customer satisfaction demonstrate Conflict Management
excellent verbal and written communication skills obviously are going to be needed if you don't have
previous chat experience it's okay again if you've ever worked in a call center that's just as good
as well if you've ever worked in retail anything dealing with customers is just as good okay um
again they're very strict about your attendance okay now it says that this schedule offers a
combination of four ten hour shifts um you'll have the opportunity to select your preferred
shift okay so I think that's cool that they let you you know kind of select your schedule because
everybody needs like a flexible schedule these days okay um and the other thing that I wanted to
point out is that there are hours of operation are eight to eight Monday through Saturday and nine to
six on Sundays so this isn't like an overnight job or anything like that you know this is going
to be you know first shift or second shift okay so that is it for the Wayfair job now let's hop
over here to Marriott so Marriott is hiring for work from home agents um you would just need to
go to the Marriott International site and type in your location again they are on a hiring spree
um they do have many many locations out here or roles rather I can't guarantee you how long
they'll be available but I'm just going to use this first one as just a I'll use that one well no
I'm going to use this one as a um as our example for today so this is the customer service rep work
from home starts off at 16 per hour it starts in mid February okay and the training class schedule
is going to be 11 30 a.m to 8 p.m and it lasts for five weeks the shift after training is going
to be 1 30 P.M to 10 p.m 5 days a week now they do say that there is a variety of full full-time and
part-time scheduling after training so if you can make this training schedule work for those five
weeks and you decide that you want to go back to a part-time schedule or something a little
bit more flexible you will have that ability to do that but basically what you're going to do is
you're going to talk to customers you're going to provide customer support and issue resolution
and what they're saying is that you can ignore this stuff down here but what they're saying is
that you're going to create an effortless guest experience and answer questions about property
facilities services and room accommodations to support their overall Vision so you may handle
incoming contacts or incoming calls around people that want to book a room or people that you know
have an issue with their room and maybe they want to change their room this could be phone
email or chat I would imagine the recruiter is going to ask you or maybe they'll decide
that during training so I can't say if this is exclusively phones or if this is going to be more
email and chat support it sounds like they'll just put you where they kind of need you but
yeah that's going to pretty much be it let's look at the resume demonstration for this one
so some of the hot words that I would make sure I include in my resume and for all of you that
asked you don't actually have to have their logo this is for like demonstration purposes
so please don't actually have their logo on like um your resume you submit it because it's like
a copyright thing but um some of the things that you want to always call out again name
of the company and the Roll But Guest Services if you've ever worked in any type of hospitality if
you've ever worked you know for any hotel like a bed and breakfast anything like that that is
uh something that you could put or if you've like worked at an airport um if you've worked
at different events where you were like a server Guest Services is definitely a hot word policies
and procedures is also a hot word that we saw in the job description okay case management which is
usually where people Open tickets or either they you know are emailing customer service uh back and
forth for any type of issues that they're having case management is going to be another hot word
um and if you obviously have worked in any type of virtual support roles you'll want to call that
out or chat support that's also something you can call out sales and revenue if you've worked
at McDonald's you had a sales and revenue goal okay you may not have cared what the goal was
but it is still considered a sales and revenue sort of driven position even if you worked as
like a cashier so that is also something that you can call out so again these resume templates are
available Down Below in the description box if you need them if you already have
um the subscription for the resume bundle this is already in your library so I would not hesitate
to jump on these different jobs so I don't know how long they're going to be out there but let
me know if you have questions let me know if you got hired anywhere so I hope you all have enjoyed
this video let me know if you have any questions again the resume templates are down below in the
description box if you need them congratulations to everyone that's been getting hired I'm so proud
of you all you guys rock and I am here to support you so let me know how I can support you and I
will be doing a live q a soon for all of those of you that have the resume subscription so make
sure you look out for that announcement until the next time I will see you all in the next video bye
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