Hi, guys. Welcome back to my YouTube channel.
So, if you are new here, I'm Suzie.
And I'm creating contents about Work-from-home and Mind-setting.
Now, if you are watching this, you are probably thinking
to start working from home
and really don't know where to start and what are the skills that you are going to offer to your clients.
And you think that "Oh, I'm not a tech-savvy person."
You feel that you don't have any service that you can offer to your clients.
But guys, actually, all of us have something to offer to clients.
I would guess that you're watching this video because you don't know
what are the skills that you are going to offer to your clients,
that you don't have any computer-related work experience.
And in your previous work, the work was not like that,
no computer-related tasks.
Your experience in using a computer is not that much,
it's not that wide in scope.
You are now taking a step back
because you think "Oops. I don't think I can do it. My previous jobs were not actually computer-related."
So, I would like you to think
that even browsing on Facebook, searching on Google
can help you have a work online.
If you are interested to know what are those skills
and services that you can offer to your clients,
then this video is perfect for you.
Just keep on watching!
You like to search on Google and you can say that
you really know how to search on Google and other websites,
then definitely, this task is perfect for you.
The first service that you can offer to your client is
Lead Generation
You will look for the details of other people
that will be used by your clients for their email marketing.
You need to get details of a particular niche of people.
Like for example, the client wants to get details of coaches within L.A.
They will usually get the full name of the coach, address,
contact number, location of the coach,
and what kind of coach he is.
And also, the most important detail they want to get is
the email address. Email address is gold for them.
Because they will use that for their email marketing.
And that's all you'll have to get.
Most probably, the applications that are usually being used for that is LinkedIn,
it's better if you have a LinkedIn profile.
So you can also search for other people, and connect with other people
that could probably be your client soon.
You need to connect with them on LinkedIn.
Sometimes also, you can use Zoominfo.
You can also get an email through their websites and social media accounts.
So, if they have their social media accounts,
they put their email address details there sometimes.
For example, on Instagram, it's in their bio. On Facebook, it's in the "About us" section.
You just need to be resourceful on where you can find their email address.
But take note, don't get a generic email.
Those emails that are for all, not directly to clients.
Not the one that starts with "support", "sales", "admin", "info".
Have you encountered that kind of email?
info@company.com, support@company.com, not those kinds of emails.
Because they don't accept that, they want direct email address of that person,
Like for example, that email should be danhathaway@company.com.
Like for me, suzie@company.com. I'm certain that their email will be directly sent to me.
That's the most important thing because they don't accept generic emails.
Before, we used Hunter Email in getting emails
because most of them really don't like to put their email address in public.
There are plug-ins or software that can reveal their email address.
There's payment though. They just offer a free trial for few results,
and then after that, you have to pay for the product.
If you really want to do that kind of work,
then you might as well consider to buy the premium account
so that you can get hot leads for your clients.
The next one is PDF conversion to Word and Spreadsheet.
There are online plug-ins and software that can do this in just a couple of clicks
But some of it is also premium, five times only.
But after that, it's not allowed anymore, you have to buy it already.
If your work is like that, it's much better to pay for the premium one.
But if it's your first time using it, you can use that.
And then double-check everything. Make sure that there's no missing letter.
Because that's the thing that I've noticed especially if there's a lot of pictures.
The data that has been converted into Word or into Spreadsheet is not that accurate.
You can search for a lot of plug-ins, software, applications online that can convert it.
If you are a beginner, and if you don't have that much skills
to offer to your client, that would be a good start.
And the third one is making of Slide Presentation,
In Microsoft Word, it's PowerPoint.
There's a lot of CEOs and heads of the company
that outsource the task of making of a slide presentation.
They want professional-looking slides and reports for their company.
That's what they'll present, they will just give you details.
You have to get the background in line with their branding, color of their company, those kinds of things.
So, you just have to know how to use PowerPoint or if on Google, it's Google Slides.
Everything should be constant. The size, the font colors should be the same, the transitions, the same.
If you're gonna embed a video, make sure that it's really functioning, and it's really working.
Because it might not work during their presentation.
That's also one thing that I know you can do, it's very easy.
The next one is Email Management.
So, when I say Email Management, I think I've already mentioned this one in my previous video.
What I mean by that is you basically handle the emails of your client.
Either they are using a business email or a personal email, it's just the same.
Of course, they'll provide instructions like if this is the concern of the email,
this is the folder for that.
And if these are the replies, you just delete it.
Of course, they will instruct you if there are specific things that they want you to do with their emails.
It also means that you will respond to emails, you'll also write emails.
Sometimes, they make the template, and then you just need to copy and paste it.
And then put a name where you'll send that, things like that. If they didn't provide templates
and you know how to do that, you can do that by yourself.
So that you won't have a hard time handling the emails of your clients.
And also, one important part of email management is that you know how to put an email signature.
An email signature is good if you want to really build up your brand,
or build up your clients' brand or your brand. You have to know how to put an email signature.
If you don't know how to do that, just comment down below
that you want me to create a tutorial on how to make that one because I can help you with that.
It's just very easy. It will just take you a minute or two in doing that.
Just let me know if you need a tutorial for that one.
And by the way, if your client is using an autoresponder for email marketing,
the autoresponder like GetResponse, AWeber, Hubspot, Mailchimp,
there are many applications like that with great features in their email marketing.
Usually, the users of autoresponders are those who already have a structure on how they are going to handle their email marketing.
But I don't want you to bombard all of those things.
Because if you're just starting out, those things aren't really necessary to know.
I just want you to focus on the things and the skills for beginners.
Those things are for advanced, and they are already handling email marketing.
Again, Email Management and Email Marketing is different. Same also with
Social Media Management and Social Media Marketing, it's also different.
And the things that I said earlier about GetResponse, and autoresponders,
that is for email marketing and not just for email management.
The next one is Appointment Setting. For this task, you are just basically going to manage your clients' calendar.
Like you know their schedule. And it also involves emailing other people.
You need to contact them about the date for the meeting and the availability of your client.
If they want to meet, this is the available time, wherein it could be a physical meeting,
or virtual meeting, like, they will held the meeting through Zoom or Skype,
or whichever platform they want to use.
Usually, the software you'll use for the calendar,
maybe it's on Google Calendar only, iCal or Microsoft calendar, or on their company's website.
That's where you will set the event or the meeting
with person A and your client, or person B with your client.
It depends. You should really know the schedule of your clients
because you will be the one to set the meeting date and meeting time of those two.
So, that is Appointment Setter. That would be a good start if you are going to work online.
I would say that when you applied as an Appointment Setter, you won't be doing any other tasks.
But for Virtual Assistance, it has many involved tasks, it's not just for Appointment Setting.
The more you know, the more your value is, and service you can give to your clients, then that would be great.
Just take it slow. Maybe these are your first stepping stone which you can offer to your client.
And one more thing, most of us are using Facebook, Twitter, Instagram. Every day we are using that one
but most people don't know that they can give service to clients through Social Media Management.
All you need to do is to create content for your client
based on the kind of service your client provides, or the type of product, if they offer products.
You will just create content and schedule it so that it will be posted all over his social media sites.
It could be on Facebook, Instagram, Twitter, LinkedIn.
If they also have a YouTube channel, you can also make a very simple video.
There's a lot of software now where you can edit a video even if you don't know how to edit.
For Social Media Management, it depends. As for small business owners,
they will get only one person to do everything. She will be the content creator,
she'll be the graphic designer, she'll be the one to engage with followers, fans and clients and direct messages,
she will be the one to reply.
While for big companies or big brands, their Social Media Management is being divided
into departments. There's a department for graphic designing,
there's already a person handling their graphics, a person assigned for the captions, and for scheduling.
They also have a different department to respond to comments or tweets. But those are for big companies.
If you are just starting, it would be nice to start in small companies so you will have the experience to do everything.
You'll be the one to reply with their followers, to create contents, edit the graphics.
Because for social media graphics, it depends. It has a specific size
for Facebook, Twitter, Instagram, Pinterest, it's all different.
And also banners to their vlogs. So, at least, you will know before you transition to big companies.
Also, it is more enjoyable because you will always have new learnings.
You do different things, not just a specific task.
The most usual applications for Social Media Managers to schedule, most used applications are
Hootsuite, Buffer, Meet Edgar. I've tried using those three.
Because that's what my clients want before and until now.
Also, the tickets and when answering comments, DMs, they want Zendesk and Buffer.
And also, part of your task when you are a Social Media Manager,
you have to create a report about the progress of the social media that you're handling.
How many followers were added? How pump the engagements are?
Because there's a specific time and day when is the best time to post.
That's what's nice when you know how to look at Analytics.
Your report will be from the analytic reports of the social media account that you're handling.
So that's not the end, I have another one to add. Though, these are not the only things that you can offer to your clients,
but this is what I can say that a beginner can do, even if you feel that you can't do it.
I know you can do it. My team, who are also beginners, they can also do this.
It's just that you need the courage to try. So, for the last one, without further ado,
I'm going to say it to you, E-commerce Store Management.
The easiest E-commerce store that I believe that you can handle is the Shopify store
and Woocommerce store. Woocommerce store is inside the WordPress platform.
That is just a plug-in that allows you to sell through WordPress platform.
It's super easy to do. Most likely, for example, in Shopify,
we can use other extensions or we can use Oberlo and Dropified.
I know that's not familiar to you but you'll learn about those if you really want to go to that kind of niche.
That's what they use to import data from other platforms like Aliexpress to Shopify.
And in just one click, all those details will be transferred to Shopify.
And you just have to double-check. And you have to tweak some of the description
so it won't be exactly the same. Because Google can detect it.
Like, "Oops, these are all the same. It looks like you just copy and pasted it." So, that's not allowed.
You have to tweak it, you have to make some changes. You can actually do it manually, copy and pasting.
But there are plug-ins or extensions that are just one click away, right?
And there can also be some basic photo editing like you can just get the background of a picture.
Easy kind of services that I know not tech-savvy person can do.
And if you're not really comfortable in doing those things,
you might want to learn to start online tutorials.
There are a lot of websites now like 51talk, Rarejob.com
that are for online tutorials. They are usually Japanese, Chinese, Korean.
You just need to teach them how to speak English. I cannot really say a lot about online tutorials.
Because I haven't tried it but there are a lot of resources online.
You can also ask some of your friends because there's a lot of online English teacher.
But my one advice, most of my friends, they're asking, "How can I start?"
"I feel that I don't know any skills that I can give or offer to clients."
"I don't have a portfolio, I don't have anything to prove that I know how to do this and that." "How can I get my first ever client?"
I would suggest, and even Gary Vaynerchuk, this is also his advice.
Look for a company, maybe your friend has a restaurant business.
Ask him or her, "Hey, do you have social media? Can I handle it?"
"You can pay me even just a little or if you feel that the payment will not be worth it,
even just a testimonial that I know how to do this, give me honest feedback on my website or even in my LinkedIn account."
So that you'll have recommendations that you know how to manage social media accounts.
The work that you did on their social media account, you can add that to your portfolio.
And that would be a great way to have experience.
You can say to your client that "Oh, I already have an experience on that and these are the results."
Even if it's just for a month of content, it's easy because you can just schedule it.
It doesn't mean that if we are going to say a month of schedule, a month of work already.
Before, for a month of schedule, I'm just doing it for four hours, just purely scheduling and getting the graphics
and just to put a little catchy caption. It's not time-consuming. Those are the jobs I did before.
So, for the next video, I'm going to share with you the platforms where you can apply online jobs.
But while waiting for that video, I want you to check out these two videos here at the side.
These are also about work from home and mind setting.
I hope you guys enjoyed this video, I hope you learned something.
If you have other topics that you would like me to discuss,
just comment below and don't forget to subscribe. Bye!