Karen Harrison-Dening specialises in end of life care. She believes that one of the problems with it is
that practitioners fail to recognise the signs of end of life early.
Because there is this failure to recognise when a person with dementia
actually is nearing the end, they can often be subjected to
unnecessary, and sometimes aggressive, interventions at the end of life.
And what we often see is frequent admissions to hospitals, interventions such as tube feeding or
intravenous antibiotics, or indeed other interventions that are perhaps
not indicated for the end stage that that person's at, and can actually
incur more distress for that person than actually any benefit.
She believes person centred care with good advanced planning can cut unwanted hospital admissions.
At Moreton Hill Care Centre in Gloucestershire, a care home with dementia and nursing units,
they are taking this approach to ensure people die well, where and how they wish.
Are you thirsty, mum? Would you like a drink?
Nice cup of tea?
Mairead Smart has Alzheimer's and is at the end of life stage.
She's often visited by family members like daughter, Marion Beadle, and grandson, Joe.
Patricia will bring you in a nice cup of tea in a minute I think.
We've gone from somebody who has Alzheimer's and has no memory and repeats herself but can still have a cup of tea
and a conversation, to not even being able to hold a conversation with me.
Don't stay awake if you don't want to darling, you close your eyes lovey.
Mairead is one of 59 residents who will move into the end of life phase at Moreton Hill.
To ensure staff recognise end of life and can deliver the right care,
they have developed a person centred approach using the NHS's Gold Standard Framework.
The Gold Standard Framework looks holistically at all the needs of a person,
whether they be physical, spiritual, religious needs.
It's also about supporting the family so that the experience and the memories
of that person's last few days are the best that they can possibly be.
Staff use a traffic light system to identify the later stages of life.
This ensures that staff are aware of the stage that each resident is at
and proper thought is given to whether any of the residents are entering the end of life stage.
The traffic light system is a very simple tool to deliver end of life care.
We have blue for when people come in, we have green for when they start to deteriorate,
yellow or amber for when their deterioration is noticeable,
and then we have the red for when they are in the final stages of life.
Shall we do the other hand? If you pass me your other hand.
That's lovely. Okay. That's it, that's it.
All staff are aware Mairead has entered the red light stage, and due to her care needs
she is now in the nursing wing.
She's got a good sense of humour.
Always bright woman, always cup's always half full,
you know. There's always everybody worse off than her no matter what problems she had.
All she ever wanted to be was a wife and a mum.
- Jean. - No, no, no, no.
In end of life care with residents with dementia, it can be difficult to decide
when they're entering the end of life care.
It is very important that all staff within the home can identify changes
within residents, and one of the advantages of having residents in our home is that we know them well, so quite often those changes
will be quite obvious to the whole team, anybody that goes into that room will know how they are normally
and will notice changes. So that may be changes in their breathing, for instance,
which might indicate a problem.
What I'm going to do is show you how we're going to move someone if they're at the stage, if they're end of life.
So what I'm going to do is I'm going to fold the slide sheet ...
Understanding the needs of people with dementia is a skilled area,
so those care staff need training, knowledge, skills, investment in really, not just in delivering good dementia care,
but also delivering good end of life care, because those two elements will enable that person
with dementia to die a good death.
- I want to be here no matter what happens. - Yes, of course you do.
- But it wouldn't surprise me if she did something like that. - It wouldn't surprise me at all.
- We'd get you in as soon as we could ... - Yeah.
... that she'd died. - As long as its pain free I'm not ... I don't, you know...
- Yeah, she die the way she lived, with dignity. - Absolutely.
As well as training all staff to identify the dying process, at Moreton Hill they use
an advanced care plan to note a person's preferences for their end of life care in a form that can updated.
You know your mum, is there anything that you think we should do that we're not doing for her now whilst we can?
No. As long as she's got all the little things around her that remind her of her family.
And of home, yeah.
All the things that you do, yeah, everything that you do already is perfect.
That's fine. Now as mum becomes really, really poorly do you want to ...
The value of the advance care plan is that there are no surprises, so that we've actually got everything written down
for that person to die with dignity and respect,
and to have their wishes carried out to the end. Even though they can't communicate those,
we can deliver the care to her as she wants it, and as her family want it.
For Mairead it's an important part of her plan to have family, and especially grandchildren, near her to the end.
When Mum hears Joe's voice and reacts to it that's very special for me, because she knows his voice
and that's why she'll wake up because she knows it's him that's here.
- Can you hear your man on the floor? [Laughs]
Playing in the bushes with his animals.
She came here a nervous wreck, she is now
the happiest, most relaxed, lovely person that I always remember her to be,
and that's because of the way she's cared for here.
If at the point of diagnosis people have the opportunity and the space to enable them to talk about their future wishes and priorities
in the form of an advance care plan then, so they can still influence and control what happens to them down-line
at a point where they've probably lost capacity, they've lost their language, and the ability to do so.
If a multidisciplinary team, including their GP, need to use the Mental Capacity Act
to make best interest decisions for residents who've lost capacity, they can take people's previous life choices
into account using the advance care plan.
The doctor will sit down with the multidisciplinary team and he put in place drugs for pain,
and drugs, they're actually to calm people down, to make their last few hours as comfortable as possible,
and that their loved ones feel that they're being looked after as they want them to be looked after.
Mairead, cup of tea.
All the staff care for you like they're part of your family.
It's almost like they love mum like she's their own.
And that means that they'll make sure that she'll get whatever
she needs or that's important to her between now and when she leaves this world.
And that gives me and my family great comfort.