all right so this week we're gonna be talking about chapter four of the bebop guide and that
is elicitation and collaboration so this is actually our second knowledge area that
we're covering and this is the knowledge area that I believe is probably the most
fun because this involves us collaborating with the stakeholders and getting to know different
people and participants in the project so I think this is one of the the most exciting
parts of business analysis so elicitation and collaboration is basically where you're
obtaining the information from the stakeholders and actually confirming those results as well
and we're also going to be in communication with stakeholders once the actual business analysis
information is assembled so elicitation is a little bit different from the common term we
use in a practical setting which is gathering so gathering requirements basically implies that we
are just collecting information that's provided to us without questioning it or digging anything
any further whereas elicitation is actually the drawing forth of information from stakeholders
where we are asking relevant questions and making the stakeholders think about information in ways
that will uncover different needs and things like that and eliciting a look requirements
is considered to be the main path to discovering requirements and design it's also likely going to
involve talking to the stakeholders directly researching topics experimenting or simply
being handed information and babba describes collaboration as the act of two or more people
working together towards a common goal so that's the key there is that you're both reaching a
working towards a common goal now elicitation is not simply a phase in business analysis is
actually an ongoing activity that happens as needed and you know as new information
is needed or discovered and it can simply be planned or unplanned or some combination of both
and in many cases things that are unplanned we may go back and plan any elicitation activity to
further explore or investigate the information that we found during the unplanned interaction
now elicitation and collaboration has five tasks and that includes prepare for elicitation conduct
elicitation confirm it elicitation results communicate business analysis information and
manage stakeholder collaboration now preparing for elicitation is a part of a common theme of
Babic which is you always want to prepare before you act or prepare before you do so
preparing for elicitation involves making sure that the stakeholders have the information that
they need to provide and that they understand what's gonna happen in the activities and the
overall expectation and outcomes conducting the elicitation or conduct elicitation is
the work performance actually understand the needs and identify potential solutions that
could potentially solve the needs so this is what we're actually having those conversations asking
those questions to draw up that information in confirming elicitation results is what we
do to ensure that stakeholders have a shared understanding basically shared amongst the
stakeholders and shared with us on the outcome of the elicitation and that the information was
actually recorded appropriately and correctly a lot of the times this involves going back
to the source information or it might involve comparing information received from different
sources and then communicate business analysis information is where we're actually communicating
that information back to the stakeholders giving them the information that they need at the right
time and the managing stakeholder collaboration is kind of separate from the other four tasks
but this is more of an overall task where we are actually working with the stakeholders to
keep them engaged in the overall business analysis approach or business analysis process and you know
managing the relationship with them here is the core concept model in relation to elicitation and
collaboration we went over this in week one so we don't really need to go over it again and here's
a view of the inputs and outputs so the overall inputs for the elicitation collaboration knowledge
area includes needs business analysis information stakeholder engagement approach business analysis
performance assessment and then we've got our 45 tasks and then our outputs include
elicitation activity plan elicitation results unconfirmed and then elicitation results confirmed
and then we've got our communicated business analysis and our sticker engagement now stick
our engagement isn't an actual deliverable it's more like a state of stakeholders being engaged